FollowMyHealth

FollowMyHealth

Veradigm
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About

Empower patient consumers to triage themselves to the right care and services. We help health systems and providers acquire new patients and retain existing patients by delivering an enhanced, consumer-centric experience. Ultimately driving better patient engagement and health outcomes, while automating workflows and increasing efficiency. We complement health plans and payers by offering plan members self-service symptom checking, triage, and step-by-step guidance to find the most appropriate, convenient, cost-effective, and trusted in-network care. We partner with digital health, healthcare innovation, and healthcare SaaS companies to enhance digital health products with clinically-validated AI chat solutions.

About

FollowMyHealth® is a mobile-first, enterprise patient engagement solution for providers, hospitals and health systems that would like to promote healthy patient populations and manage quality. Serving the ambulatory and acute care environments, FollowMyHealth is a customizable patient engagement platform that helps organizations adapt to the evolving healthcare environment, by redefining how healthcare professionals interact with their patients. We believe the solution to ambulatory and hospital patient engagement is simple, create an experience where patients can participate actively in their care on the devices that they use every day. Veradigm technology enables timely and relevant conversations that make the patient an active part of their care. We equip our clients with the tools they need to deliver a patient experience that includes personalized content throughout the entire care journey, at the right time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Healthcare centers looking for a clinical AI chat solution to enhance patient experience and care management

Audience

Hospitals and healthcare providers seeking a patient engagement solution to promote healthy patient populations

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing. If you want your patients to think that you are incompetent and cheap, then this is the software program for you!

Cons

  • Every time I try to contact my provider through the portal I get a "Message Delivery Failure". I have told them a few times, that what ever they paid for this software was too much. Why would I trust them with my medical data, if they cannot even send a email! If you have two different Providers using the same software, you never get the one that you wanted and there is no easy way to navigate to their site. You have to request permission from that Provider to gain access again. Only to get a "Message Delivery Failure" when you try to contact them! You would have better luck contacting your Provider using the USPS!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Clearstep
Founded: 2018
United States
www.clearstep.health/

Company Information

Veradigm
Founded: 1986
United States
veradigm.com/followmyhealth-patient-engagement-platform/

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Solv

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Categories

Categories

Ambulatory Supported
Patient Engagement Supported
Patient Experience Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Not Supported
Messaging Not Supported
Mobile Access Not Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Patient Case Management Features

Activity Tracking Not Supported
Assessment Notes Not Supported
Billing & Invoicing Not Supported
Calendar Management Not Supported
Candidate Identification Not Supported
Case List Management Not Supported
Eligibility Verification Not Supported
HIPAA Compliant Supported
Medical History Records Not Supported
Patient Records Not Supported
Referral Management Not Supported
Treatment Planning Not Supported

Patient Scheduling Features

Analytics/Reporting Not Supported
Approval Process Control Not Supported
HIPAA Compliant Supported
Mobile Access Not Supported
Notifications/Alerts Not Supported
Online Scheduling Not Supported
Patient Communications Not Supported
Patient Intake Supported
Patient Portal Not Supported
Patient Records Management Not Supported
Payment Processing Not Supported
Reminders Not Supported
SMS Messaging Not Supported

Remote Patient Monitoring Features

Dashboard Not Supported
Data Import/Export Not Supported
HIPAA Compliant Not Supported
Mobile Payments Not Supported
Monitoring Device Integration Not Supported
Patient Engagement Supported
Patient Portal Not Supported
Patient Records Management Not Supported
Patient Surveys Not Supported
Reminders Not Supported
Virtual Visits Not Supported

Integrations

Microsoft 365 Not Supported

Integrations

Microsoft 365 Supported
Claim Clearstep and update features and information
Claim Clearstep and update features and information
Claim FollowMyHealth and update features and information
Claim FollowMyHealth and update features and information