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About

Empower patient consumers to triage themselves to the right care and services. We help health systems and providers acquire new patients and retain existing patients by delivering an enhanced, consumer-centric experience. Ultimately driving better patient engagement and health outcomes, while automating workflows and increasing efficiency. We complement health plans and payers by offering plan members self-service symptom checking, triage, and step-by-step guidance to find the most appropriate, convenient, cost-effective, and trusted in-network care. We partner with digital health, healthcare innovation, and healthcare SaaS companies to enhance digital health products with clinically-validated AI chat solutions.

About

Design a hybrid care delivery model that goes beyond remote patient monitoring and alerting with automated remote care. Customize care plans to your needs and empower patients to manage parts of their care journey themselves. One app that supports all use cases, increasing adoption and patient engagement. Your protocols and your logic become automated care workflows, immediately updated with every tweak and change. Scale your remote care program with a platform centered around clinicians and patients. We’re stuck with a mess of narrowly focused, rigid solutions we can’t do anything about. Solutions that dictate to us how to do care. Do it yourself or leverage protocols from leading healthcare organizations and make them your own, only better.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Healthcare centers looking for a clinical AI chat solution to enhance patient experience and care management

Audience

Health systems and hospitals interested in a comprehensive open platform to help scale their remote care programs.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Clearstep
Founded: 2018
United States
www.clearstep.health/

Company Information

Datos Health
Founded: 2015
United States
datos-health.com

Alternatives

Bridge

Bridge

BridgeInteract

Alternatives

DoctorConnect

DoctorConnect

Adtel International
Solv

Solv

Solv Health

Categories

Categories

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Not Supported
Messaging Not Supported
Mobile Access Not Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Remote Patient Monitoring Features

Dashboard Not Supported
Data Import/Export Not Supported
HIPAA Compliant Not Supported
Mobile Payments Not Supported
Monitoring Device Integration Not Supported
Patient Engagement Supported
Patient Portal Not Supported
Patient Records Management Not Supported
Patient Surveys Not Supported
Reminders Not Supported
Virtual Visits Not Supported

Patient Case Management Features

Activity Tracking Not Supported
Assessment Notes Not Supported
Billing & Invoicing Not Supported
Calendar Management Not Supported
Candidate Identification Not Supported
Case List Management Not Supported
Eligibility Verification Not Supported
HIPAA Compliant Supported
Medical History Records Not Supported
Patient Records Not Supported
Referral Management Not Supported
Treatment Planning Not Supported

Patient Scheduling Features

Analytics/Reporting Not Supported
Approval Process Control Not Supported
HIPAA Compliant Supported
Mobile Access Not Supported
Notifications/Alerts Not Supported
Online Scheduling Not Supported
Patient Communications Not Supported
Patient Intake Supported
Patient Portal Not Supported
Patient Records Management Not Supported
Payment Processing Not Supported
Reminders Not Supported
SMS Messaging Not Supported

Patient Engagement Features

Appointment Scheduling Not Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Personal Health Record Supported
Progress Tracking Supported
Self Management Supported

Remote Patient Monitoring Features

Dashboard Supported
Data Import/Export Supported
HIPAA Compliant Supported
Mobile Payments Not Supported
Monitoring Device Integration Supported
Patient Engagement Supported
Patient Portal Supported
Patient Records Management Not Supported
Patient Surveys Supported
Reminders Supported
Virtual Visits Supported

Assisted Living Features

Admissions Management Not Supported
Billing & Invoicing Not Supported
Building Maintenance Not Supported
Care Planning Supported
Event / Activities Planning Supported
Incident Management Not Supported
Marketing / Lead Management Not Supported
Meal / Nutrition Management Supported
Medical Records Supported
Medication Tracking Supported
New Resident Assessment Not Supported
Resident Info Management Not Supported
Scheduling Not Supported
Staff Management Not Supported
Work Order Management Not Supported

HIPAA Compliance Features

Access Control / Permissions Supported
Audit Management Supported
Compliance Reporting Supported
Data Security Supported
Documentation Management Not Supported
For Healthcare Supported
Incident Management Not Supported
Policy Training Not Supported
Remediation Management Not Supported
Risk Management Not Supported
Vendor Management Not Supported

Home Health Care Features

Billing & Invoicing Not Supported
Charting Not Supported
Electronic Signature Not Supported
Employee Tracking Not Supported
Medication Database Supported
Patient Intake Not Supported
Scheduling Not Supported
Time / Task Reporting Not Supported

Robotic Process Automation (RPA) Features

Analytics Supported
Attended Automation Not Supported
Code-free Development Supported
Image Recognition Not Supported
Optical Character Recognition Not Supported
Process Builder Not Supported
Third Party Application Integration Not Supported
Unattended Automation Not Supported

Telemedicine Features

Appointment Reminders Supported
Appointment Scheduling Not Supported
Chat / Messaging Supported
E-Prescribing Not Supported
For Medical Purposes Not Supported
HIPAA Compliant Supported
Multi-Provider Practice Not Supported
Online Forms Not Supported
Patient Queue Management Not Supported
Practice Management Not Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported

Integrations

Tyto Not Supported

Integrations

Tyto Supported
Claim Clearstep and update features and information
Claim Clearstep and update features and information
Claim Datos Health and update features and information
Claim Datos Health and update features and information