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About

Helping community services articulate their worth by evidencing capacity and demand across health and social care. Designed to complement your electronic patient record (EPR), Civica Scheduling (formerly Malinko) enables community services to operate with transparency and safety, providing real-time visibility of your distributed clinical workforce capacity and patient demand for better, safer care in the community. With intelligent scheduling, caseloads can be assigned automatically based on defined rules such as clinical skill, patient need, location and visit duration. Easily schedule planned and unplanned visits, with real-time visibility for managers across all teams. This allows community services to operate with the same transparency and safety as an ambulance service and inpatient area in an acute hospital. Civica Scheduling is UKCA marked as a Class I Medical Device software. Free up time to care Release thousands of hours of clinical capacity by minimising non-clinical tasks.

About

Lead Assignment and Distribution Automation systematically assigns or distributes Leads generated through various sources to respective Dynamics 365 CRM users. It helps managers to allocate and distribute incoming leads & customer queries in an organized way ensuring fair distribution of workload within each team. Automated distribution & assignment improve efficiency resulting in higher sales and profit. Entity Support: Supports OOB as well as Custom Entities Round Robin: Distribute Leads evenly among the team in a sequential pattern using Round Robin Algorithm Capacity: Assign Leads depending upon the individual capacity of each user Rules: Create multiple assignment rules for different selection criteria of the Leads Existing Records: On demand assignment of existing Leads to users depending upon the assignment rules Order: Set order for executing assignment rules to allot & distribute Leads as per your requirement Period: Set period to assign work items based on period

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Healthcare providers and clinical professionals looking for a solution to free up valuable clinical capacity to focus on patient care

Audience

Dynamics 365 users

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Civica
Founded: 2000
United Kingdom
www.civica.com/en-gb/product-pages/scheduling-software-health-community-services/

Company Information

Inogic Tech
Founded: 2006
India
www.inogic.com

Alternatives

Alternatives

Q-assign

Q-assign

Ortoo
Verto Flow

Verto Flow

Verto Health

Categories

Categories

Nurse Scheduling Features

Float Pool Management
Online Scheduling
Overtime Calculation
Payroll Management
Predictive Analytics
Shift Dispatching / Messaging
Shift Scheduling
Shift Swapping
Skills Tracking
Vacation / Leave Tracking

Lead Management Features

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Integrations

AXIO Advanced Projects
Microsoft Dynamics 365
SystmOne

Integrations

AXIO Advanced Projects
Microsoft Dynamics 365
SystmOne
Claim Civica Scheduling and update features and information
Claim Civica Scheduling and update features and information
Claim Inogic Lead Assignment and Distribution Automation and update features and information
Claim Inogic Lead Assignment and Distribution Automation and update features and information