CivicPlus 311 CRM SystemCivicPlus
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Related Products
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About
Where other solutions fall short, CivicPlus 311 CRM System succeeds. You’ll find everything you need to track and complete your work in one easy-to-use package. Give your staff modern tools to do their job with CivicPlus 311 CRM System. Use CivicPlus 311 CRM System data to make your budget go further while planning for the future. Eliminate duplicate requests and know exactly where issues are, and what they look like, before going onsite. Brandable mobile app, embeddable website portal, Facebook app, & call taker interface. Route and assign service requests based on location & category. Automatically detect duplicate requests before they're submitted. Resolve requests faster with category-specific questions. Protect privacy & increase visibility with request types. Respond to the public with status updates or follow-up questions.
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About
PostRight is a UK hybrid mail platform that generates, prints, and posts physical letters via Royal Mail without users needing a printer, envelope, or stamp.
Users select from 18+ legally reviewed templates covering consumer disputes (Section 75, faulty product, refund requests), legal correspondence (letter before action, debt response), and personal or civic matters (eviction, council, rental disputes). Users can also upload their own PDF or write a letter from scratch.
The platform handles printing on professional letterhead, envelope stuffing, address verification, and dispatch via Royal Mail. Letters arrive at UK addresses within 1 to 3 working days.
Address autofill covers 200+ UK retailers, airlines, councils, and HM Prisons. Pay-per-letter pricing with no subscription. Free to browse templates, build, and preview letters. You only pay when you send.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Local governments searching for a modern public service software solution to keep up with council, citizens, and staff expectations
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Audience
UK consumers raising formal complaints, claiming refunds, or responding to debt collectors; tenants serving notices to landlords or councils; small business owners issuing letter before action; legal professionals and paralegals; anyone needing a physical Royal Mail letter sent without owning a printer.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
£2.49 per letter
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCivicPlus
Founded: 2001
United States
www.civicplus.com/citizen-request-management/
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Company InformationPostRight
Founded: 2026
United Kingdom
postright.co.uk
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Categories |
Categories |
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Integrations
CivicPlus Municipal Websites
CivicReady
Facebook
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