Citizen RIMS vs. PTS Solutions Comparison


Citizen RIMS Sun Ridge Systems	PTS Solutions	+	+
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About Today, there is a growing demand in communities for access to law enforcement information and public records. Maintaining agency transparency has become crucial to fostering positive relationships with these communities. Distinguishing itself from generic “crime mapping” products, Citizen RIMS stands out as a unique offering tightly integrated with other Sun Ridge Systems products. In essence, Citizen RIMS is purpose-built to operate with RIMS seamlessly. This integration holds significant advantages, including the assurance of accurate data, adherence to departmental security controls, an expanded set of features, and more comprehensive information for each operational aspect. Upon entering this website, users will encounter a customizable disclaimer. Explore live and historical Incident mapping to visualize real-time and past Incidents and showcase crime patterns via interactive maps.	About PTS Platinum Plus products are easy to learn even for first time users. Help features are available at every step. PTS specializes in small to mid-size agencies, but is powerful enough to handle even the largest agencies. PTS can provide SaaS cloud based, locally hosted or agency maintained options depending on the needs of the agency. Incident reporting for law enforcement including arrests, citations, evidence and NIBRS reporting. Dispatch and event management software for 911 centers, law enforcement and emergency services. Basic book and release to large scale jail and offender management included along with mugshots and warrants. Run NCIC queries (criminal warrants, stolen property, missing persons, etc.) from phones, tablets, or laptops.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Agencies looking for a solution to manage their law enforcement information and public records	Audience Law enforcement agencies
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Sun Ridge Systems United States sunridgesystems.com/applications/records-management/citizenrims/	Company Information PTS Solutions Founded: 1988 United States ptssolutions.com
Alternatives CrimeCenter	Alternatives IMATS JMS BI² Technologies
A.L.E.I.R. Automated Police Systems	Larimore RMS Larimore Associates
Altia Insight Altia	Mark43
CrimeSoft CSE	Digital PhotoManager Dataworks Plus
Enterpol Records Management System (RMS) Enterpol View All	Fire Files View All
Categories Police Records Management Systems (RMS) Supported Records Management Systems (RMS) Supported	Categories Computer Aided Dispatch Supported Fire Department Supported Investigation Management Supported Jail Management Supported Law Enforcement Supported Police Records Management Systems (RMS) Supported Records Management Systems (RMS) Supported
	Show More Features Law Enforcement Features Case Management Supported Certification Management Supported Court Management Supported Court Management Integration Supported Crime Scene Management Supported Criminal Database Supported Dispatching Supported Evidence Management Supported Field Reporting Supported Incident Mapping Supported Internal Affairs Administration Supported Investigation Management Not Supported Scheduling Supported
Integrations Accurint Crime Analysis Supported ArcGIS Supported CipherTrust Data Security Platform Supported ESO Fire RMS Supported Ericsson NetCloud Service Supported FireScene Supported FirstWatch Supported Getac Device Monitoring System (GDMS) Supported Guard1 Supported HID SAFE Supported HealthEMS Supported HxGN EAM Supported Laserfiche Supported LexisNexis Coplogic Supported Peregrine Supported Tablet Command Supported The Portal Connector Supported WatchGuard Application Control Supported Zebra MotionWorks Asset Supported Show More Integrations View All 34 Integrations	Integrations Accurint Crime Analysis Not Supported ArcGIS Not Supported CipherTrust Data Security Platform Not Supported ESO Fire RMS Not Supported Ericsson NetCloud Service Not Supported FireScene Not Supported FirstWatch Not Supported Getac Device Monitoring System (GDMS) Not Supported Guard1 Not Supported HID SAFE Not Supported HealthEMS Not Supported HxGN EAM Not Supported Laserfiche Not Supported LexisNexis Coplogic Not Supported Peregrine Not Supported Tablet Command Not Supported The Portal Connector Not Supported WatchGuard Application Control Not Supported Zebra MotionWorks Asset Not Supported Show More Integrations
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