Citizen RIMS vs. Matrix Pointe Software Comparison


Citizen RIMS Sun Ridge Systems	Matrix Pointe Software	+	+
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About Today, there is a growing demand in communities for access to law enforcement information and public records. Maintaining agency transparency has become crucial to fostering positive relationships with these communities. Distinguishing itself from generic “crime mapping” products, Citizen RIMS stands out as a unique offering tightly integrated with other Sun Ridge Systems products. In essence, Citizen RIMS is purpose-built to operate with RIMS seamlessly. This integration holds significant advantages, including the assurance of accurate data, adherence to departmental security controls, an expanded set of features, and more comprehensive information for each operational aspect. Upon entering this website, users will encounter a customizable disclaimer. Explore live and historical Incident mapping to visualize real-time and past Incidents and showcase crime patterns via interactive maps.	About The proficiency of the entire justice community transformed through Matrix innovation. Our integrated system streamlines the justice process allowing our clients to operate at optimum efficiency and effectiveness. The power behind the Matrix platform is the ability to integrate law enforcement agencies, prosecutors, courts and defense attorneys into one comprehensive system. Our software provides streamlined solutions that connect the entire justice community with the information it needs to automate smart workflow and quick legal processes all while reducing office errors and waste. The Matrix Suite of applications and web solutions have automated processes for the electronic submission of cases by police, processing of cases by prosecutors, distribution of discovery to defense attorneys and filing of those cases with courts. These solutions combined with our professional legal and engineering services provide a significant return on investment.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Agencies looking for a solution to manage their law enforcement information and public records	Audience Law enforcement agencies, prosecutors, courts and defense attorneys
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Sun Ridge Systems United States sunridgesystems.com/applications/records-management/citizenrims/	Company Information Matrix Pointe Software Founded: 2000 United States www.matrixpointesoftware.com
Alternatives CrimeCenter	Alternatives Enterprise Justice Tyler Technologies
A.L.E.I.R. Automated Police Systems	Synergy eCase Synergy International Systems
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CrimeSoft CSE	Axon Justice Axon
Enterpol Records Management System (RMS) Enterpol View All	Justice Accelerator elint AI View All
Categories Police Records Management Systems (RMS) Supported Records Management Systems (RMS) Supported	Categories Court Management Supported Jail Management Supported Law Enforcement Supported Law Practice Management Supported Legal Case Management Supported Police Records Management Systems (RMS) Supported Records Management Systems (RMS) Supported
	Show More Features Court Management Features Administrative Hearings Supported Appeal Boards Supported Calendar Management Supported Case History Supported Collections Management Supported Court Cost Records Supported Defendant Records Supported Docket Management Supported Document Imaging Supported Fines Management Supported Jury Management Supported Subpoena Tracking Supported Warrant Tracking Supported Jail Management Features Booking Supported Cell Maintenance Supported Check In / Out Supported Commissary Management Supported Incarceration Records Supported Inmate Accounting Supported Officer Shift Notes Supported Time Management Supported Law Enforcement Features Case Management Supported Certification Management Supported Court Management Supported Court Management Integration Supported Crime Scene Management Supported Criminal Database Supported Dispatching Supported Evidence Management Supported Field Reporting Supported Incident Mapping Supported Internal Affairs Administration Not Supported Investigation Management Supported Scheduling Supported Law Practice Management Features Billing & Invoicing Supported Calendar Management Supported Client Portal Supported Conflict Management Supported Contract Management Supported CRM Supported Document Management Supported Email Management Not Supported Legal Case Management Supported Task Management Not Supported Time Tracking Not Supported Trust Accounting Not Supported Legal Case Management Features Billing Management Supported Calendar Management Supported Case Notes Supported Client Management Supported Communication Tracking Supported Conflict Management Supported Corporations Not Supported Court Management Supported Discovery Management Supported Docket Management Supported Document Management Supported Expense Tracking Supported Government Supported Law Firms Not Supported Records Management Supported Task Management Supported Time Tracking Not Supported Trust Accounting Supported
Integrations ArcGIS Supported COI Tracker Supported DataWorks Supported Discourse Not Supported ESO Fire RMS Supported Ericsson NetCloud Service Supported FirstWatch Supported Google Drive Not Supported HealthEMS Supported Hyland RPA Supported Laserfiche Supported Mailchimp Not Supported Microsoft Teams Not Supported Peregrine Supported StreetWise CADlink Supported Tablet Command Supported Tyler Supervision Supported Zebra MotionWorks Asset Supported iMars Supported Show More Integrations View All 34 Integrations	Integrations ArcGIS Not Supported COI Tracker Not Supported DataWorks Not Supported Discourse Supported ESO Fire RMS Not Supported Ericsson NetCloud Service Not Supported FirstWatch Not Supported Google Drive Supported HealthEMS Not Supported Hyland RPA Not Supported Laserfiche Not Supported Mailchimp Supported Microsoft Teams Supported Peregrine Not Supported StreetWise CADlink Not Supported Tablet Command Not Supported Tyler Supervision Not Supported Zebra MotionWorks Asset Not Supported iMars Not Supported Show More Integrations View All 9 Integrations
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