ServEngageServion Global Solutions
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Related Products
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About
Cinefly is a media-tech company specialising in user-generated video content. Our platform lets you co-create video content with anyone, anytime and anywhere around the world. With our customer portal you can request, select or create your own storyboard and then push it out to anyone, anytime and anywhere around the world to co-create video with you. Underpinning our state of the art video platform is big-data analytics that lets you create stories with the highest potential for reach and engagement. Instantly source user-generated video content for your own branded content without the hassle of IP rights. You can also easily curate content and allow users to only share the videos you approve for release. With every storyboard you deliver on our platform our machine learning algorithms learn, grow and become smarter offering your creative teams amazing insights that lead to better and better stories.
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About
ServEngage from Servion is a powerful video engagement solution that makes it easy for customers to connect with organizations in the context of their service journey (website, mobile app, kiosks, etc.). Customers can get started anytime with the click of a button using any device with a working Internet connection (laptop, smartphone, tablet, smartwatch). The solution readily integrates with existing contact center platforms and digital channel systems (i.e. website, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, SMS) using open APIs and SDKs. ServEngage is built to complement your existing processes and technology stack while enhancing the way customers use video to interact, engage, and connect with your brand. The solution empowers agents to visually guide customers, offers personalized customer support, prevents unnecessary travel, and improves Net Promoter Score (NPS) with more than a dozen key features.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Brands, companies and businesses looking for a platform to manage their user-generated video content
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Audience
Video engagement solution for organizations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCinefly
Australia
www.cinefly.io
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Company InformationServion Global Solutions
Founded: 1995
India
servion.com/solutions/video-engagement/
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Categories |
Categories |
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Integrations
Acqueon
Amazon Connect
Avaya Aura
Webex Contact Center
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