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About

Cigo, The new standard in last-mile management. An innovative cloud solution to increase deliveries, service calls or pick-ups, scale efficiently and provide your customers with a perfect last-mile experience. Route Management at Your Fingertips. With our feature rich web platform you can dispatch, optimize, report and fully control your customer's last-mile experience. Enhance Customer Experience. Give your customers an amazing experience, keep them in the loop with real time SMS and Email tracking as well as a seamless review process. Empower Your Operators. A full online and offline mode means zero downtime and maximum communication for your operators on the road using our iOS or Android app. Smooth Integration. Integrate with any platform, reducing manual tasks and cutting inefficiencies throughout your entire last-mile operation. Enterprise Level Support Via our ticketing system, our aftercare enterprise support is of the highest quality available.

About

FarEye is a predictive logistics SaaS platform that is making deliveries efficient for industries across Retail, Manufacturing and Transport and Logistics. FarEye’s intelligent logistics platform enables enterprises to orchestrate, track, and optimize their logistics operations. It empowers enterprises to gain real time visibility, excel in the last mile and deliver customer delight. With 17 Gartner mentions, DHL, Walmart, Amway, Dominos, Hilti and 150 plus customers have laid trust in FarEye as their partner of choice across 30 countries. FarEye is empowering global enterprises to shrink delivery time by up to 27%, increase courier productivity by up to 15%, eliminate risks by up to 57% and ensure operational excellence.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Commercial stores searching for a cloud-based platform to increase deliveries

Audience

Logistics Companies, 3PL's, Delivery Management Companies, Retailers, On Demand Deliveries

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$20.00/month/user
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • FarEye has helped me to track all our KPIs because it Implements digital proof of delivery, resulting in paperless work. Also, the solution's swiftness and flexibility are the top key features.
  • The team is super-active when it comes to customer requirements, be it onboarding or personalizing. The product itself is also very well thought out and works in the right manner.

Cons

  • Not too many dislikes; however, its user interface errors occur most of the time, along with the repeated change in point of contact is also worrying most of the time.
  • Nothing very specific till yet, but spending more time we might come across some to update.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Cigo
cigotracker.com

Company Information

FarEye
Founded: 2013
India
www.getfareye.com

Alternatives

Alternatives

Detrack

Detrack

Detrack Systems
DeliverySuite

DeliverySuite

Nology Solutions & Systems
TrackoMile

TrackoMile

TrackoBit

Categories

Categories

Delivery Management Features

Customer Portal Supported
Dispatch Management Supported
Driver ETA Supported
Driver Management Supported
For Courier Services Supported
For Freight Supported
For Restaurants Not Supported
Order Tracking Supported
Routing Supported
Scheduling Supported
Signature Capture Supported
Surveys & Feedback Supported

Route Planning Features

Capacity Planning Not Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Not Supported
Performance Metrics Supported
Route Costing Not Supported
Territory Management Not Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Supported
Fuel Management Not Supported
GPS Tracking Supported
Incident Reporting Supported
Inspection Management Not Supported
Inventory Management Supported
Maintenance Management Not Supported
Mileage Tracking Not Supported
Motor Pool Not Supported
Routing Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Supported

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Not Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Not Supported
Load Management Not Supported
Order Management Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Shipment Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Not Supported
Billing & Invoicing Not Supported
Calibration Management Not Supported
Dispatch Management Not Supported
Inventory Control Not Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Not Supported
Planning Calendar Not Supported
Predictive Maintenance Supported
Preventive Maintenance Not Supported
Purchasing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Mobility Features

App Management Supported
Barcode Scanning Supported
Compliance Management Not Supported
Content Management Not Supported
Data Collection Supported
Data Management Supported
File Management Not Supported
Forms Automation Supported
Mobile Messaging Supported
Remote Access Supported
Remote Systems Monitoring Supported

Work Order Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Not Supported
Preventive Maintenance Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

Algonomy Not Supported
Blue Yonder Transportation Management Not Supported
Tracx Not Supported
VIA Veterinary Supported
Vin OMS Not Supported
Vin WMS Not Supported

Integrations

Algonomy Supported
Blue Yonder Transportation Management Supported
Tracx Supported
VIA Veterinary Not Supported
Vin OMS Supported
Vin WMS Supported
Claim Cigo and update features and information
Claim Cigo and update features and information
Claim FarEye and update features and information
Claim FarEye and update features and information