Churnly

Churnly

Churnly Technologies
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About

Churnly’s artificial intelligence gathers customer data and predicts which customers are likely to churn at each stage of the journey. Our software identifies patterns which determine why a customer may leave, helping you take the necessary action to retain them before it’s too late. Churnly views each seat as a sub-customer, which enables you to quickly understand what revenue is at risk for every paying seat. Activity and engagement are key indicators that your customers are successful with your product. Churnly uses Machine Learning to weight and track all user engagement across your product, giving you immediate insight to who is at risk and needs attention. Churnly’s predictive insights show you how much revenue you’re at risk of losing, and from whom, so your teams can intervene early, keep revenue and grow faster.

About

Our ML engine listens to and learns from all your customer interactions. StepFunction empowers you with actionable analytics and growth predictions. Our end-to-end solution adjusts to your current state of readiness. Growth AI starts with ingesting operational data from different systems of record, CRM, billing, care/support, product usage, and customer feedback. Mastering data preparation leads to a step function improvement in business predictions. StepFunction coexists with your systems of record and does not interfere with your existing customer success workflows. Deep dive into your revenue to account for new, upgrades, stable, downgrades, and churn. Historical trends and future predictions by cohort are just a click away. Get insights in the form of risk scores to proactively target customers with the highest scores and recommended actions for treatment. Instantly discover how your customer risk is changing and most importantly have us show you why it's changing.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B companies looking for a customer churn software

Audience

Businesses interested in a solution to convert customer intent into revenue growth and improve their processes.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Churnly Technologies
United Kingdom
www.churnly.ai/

Company Information

StepFunction
United States
www.stepfunction.ai/

Alternatives

Alternatives

Reef

Reef

Reef.ai

Categories

Customer Success Supported

Categories

Customer Success Features

Account Alerts Supported
Account Management Not Supported
Communication Management Not Supported
Customer Engagement Supported
Customer Lifecycle Management Not Supported
Health Score Supported
Onboarding Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Integrations

Mailchimp Not Supported
Medallia Not Supported
Pendo Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Zep Not Supported
Zuora Not Supported

Integrations

Mailchimp Supported
Medallia Supported
Pendo Supported
Salesforce Supported
ServiceNow Supported
Zep Supported
Zuora Supported
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