Freshsuccess

Freshsuccess

Freshworks
+
+

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About

Integrate all your customer data from any tech stack and get a clear overview of relevant data for each customer, including risk levels, churn rates, and usage trends. Unify your data to get a complete overview of your customers' health and trends. Use Churned's insights to take a proactive approach to fighting churn and identify the actions you should take to prevent customers from churning. AI-based health scores, key churn drivers, and next best actions. Automated alerts when a customer is at risk or an opportunity arises. Easy-to-understand results based on customer segments. Get automated alerts when a customer is at risk or an opportunity arises, and execute the right engagement proactively with customers in poor health. Maximize growth opportunities with the healthiest customers. Boost your business's growth with Churned's automated next-best product offerings and personalized customer contact channels.

About

Proactive customer success software. Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Gain more visibility into your customers. Quickly see account health, support tickets, billing history, communications, and user engagement. Identify risks and opportunities. Proactively address customer churn, and identify new advocates or expansion opportunities. Standardize workflows, automate tasks, and establish best-practices for your Customer Success team. See key metrics like churn, expansion, product adoption, and customer health. Leading B2B software and subscription companies trust Freshsuccess. A customer health score captures the attributes and behaviors of successful customers. Instead of relying on intuition, Customer Success professionals use health scores to spot customer risks and opportunities proactively.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to generate more revenue through their existing customer base

Audience

Customer success teams

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€199 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$79 per user per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Churned
Founded: 2019
Netherlands
www.churned.io

Company Information

Freshworks
Founded: 2010
United States
www.freshworks.com/customer-success-software/

Alternatives

Alternatives

FROGED

FROGED

FROGED Technologies

Categories

Categories

Churn Prevention Supported
Customer Success Supported

Customer Success Features

Account Alerts Supported
Account Management Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Supported
Health Score Supported
Onboarding Supported
Revenue Management Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Integrations

Chargebee Supported
Delighted Supported
Freshdesk Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Mixpanel Supported
Pipedrive Supported
Salesforce Supported
Segment Supported
Stripe Supported
Zendesk Supported
Zoho CRM Supported
Amplitude Supported
Copernica Supported
Freshsales Not Supported
Klaviyo Supported
Recurly Not Supported
Retently Not Supported
Younium Supported

Integrations

Chargebee Supported
Delighted Supported
Freshdesk Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Mixpanel Supported
Pipedrive Supported
Salesforce Supported
Segment Supported
Stripe Supported
Zendesk Supported
Zoho CRM Supported
Amplitude Not Supported
Copernica Not Supported
Freshsales Supported
Klaviyo Not Supported
Recurly Supported
Retently Supported
Younium Not Supported
Claim Churned and update features and information
Claim Churned and update features and information
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Claim Freshsuccess and update features and information