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About

With a completely automated end-to-end, exception-based patient care management system, better outcomes are just a phone call away. Care Assister is a digital health assistant that uses machine learning to enhance your CCM offering, foster patient relationships, and deliver value for you and your patients every single day. Plus its supported by our experienced staff of medical assistants available 24/7 to drive Medicare and help you provide the best quality of care. We take good care of your patients by providing 24/7 access to care, keep them motivated by providing them with personalized care plans and help them achieve their goals through our targeted rewards program. Our dashboards and alerts ensure 100% coverage across enrolled patients to maximize your billing and our patient engagement increases your revenue by maximizing patient retention month after month.

About

Our simple process allows for quick medical payments anywhere the internet is available. Designed with time-of-service in mind, ImaginePay™ makes payment transactions easy and convenient for both provider and patient. Patients pay their medical bills in 5 simple steps: Providing basic information to retrieve a provider balance, selecting the amount they wish to pay, how they would like to pay, entering their billing address, and reviewing their selections to confirm payment details. That’s it! ImaginePay™ is a HIPAA and PCI-certified compliant platform; meaning that your patients’ personal and payment method information are kept securely on file. ImaginePay gives you the flexibility to make payments to your providers from anywhere you chose. Paying your bills just got simple! Making a payment is simple. All you need is your provider ID from your statement, your personal information and a payment method.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Physicians in need of a Patient Engagement solution

Audience

Healthcare providers seeking a solution to manage their medical payments

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing. there is nothing good about this service as it is outside of US borders and insecure. Information is being sold to others as you have to give information verbally over the phone.
  • Nothing. Frustrating. No Customer Service

Cons

  • Set up auto pay with them and immediately after having given them CC information, we had fraudulent charges next day. No other verbal use of CC was given in past.
  • 1) Get a voice message when you call in to just "PAY" your bill - MY TIME IS AS VALUABLE AS THEIRS OR MORE SO. Just answer the phone and take the payment. 2) Wants you to leave detailed messages rather than answering the phone to TALK to the customer and service them quickly! 3) CHARGE 3% if you use a credit card to pay your provider bill

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ChronicWatch
Founded: 2011
United States
www.chronicwatch.com

Company Information

ImaginePay
Founded: 2000
United States
imaginepay.com

Alternatives

Humhealth

Humhealth

HUMHEALTH

Alternatives

NexTech Patient Portal

NexTech Patient Portal

NexTech Systems
HonorCare

HonorCare

ImagineSoftware

Categories

Categories

Patient Portal Supported

Patient Portal Features

Appointment Confirmations Supported
Appointment Scheduling Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Supported
EHR-Agnostic Supported
Health Record Access Supported
Intake Forms Supported
Lab Results Supported
Prescription Renewals Supported
Secure Messaging Supported
Video Consultations Supported

Remote Patient Monitoring Features

Dashboard Not Supported
Data Import/Export Supported
HIPAA Compliant Supported
Mobile Payments Not Supported
Monitoring Device Integration Not Supported
Patient Engagement Supported
Patient Portal Not Supported
Patient Records Management Supported
Patient Surveys Not Supported
Reminders Supported
Virtual Visits Supported

Patient Portal Features

Appointment Confirmations Not Supported
Appointment Scheduling Not Supported
Bill Payment Supported
Care Plans Supported
Care Summaries Not Supported
EHR-Agnostic Supported
Health Record Access Not Supported
Intake Forms Not Supported
Lab Results Not Supported
Prescription Renewals Not Supported
Secure Messaging Not Supported
Video Consultations Not Supported

Integrations

AbbaDox Not Supported

Integrations

AbbaDox Supported
Claim ChronicWatch and update features and information
Claim ChronicWatch and update features and information
Claim ImaginePay and update features and information
Claim ImaginePay and update features and information