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About

Chowly is a leading point-of-sale (POS) integration company that enables restaurants to expand and maintain a diverse set of off-premise capabilities. Chowly seamlessly integrates online ordering solutions from all points of origin—such as Third-Party Marketplaces; which include Grubhub, Uber Eats, DoorDash, and Postmates, Third-Party Menu Management using POS Sync technology, and Direct Order with Google; an integration for orders placed on Google search, Google assistant, or Google pay—directly into a Restaurants’ POS system. Additionally, Chowly provides all of the tools necessary to launch a successful Virtual Restaurant using existing kitchen space. Chowly continues to develop efficient solutions for the ever-changing challenges that restaurants face, solidifying the company’s mission to simplify technology for their 12,000+ restaurant partners. For more information, visit Chowly.com

About

EdgeServ knows that the menu is an integral component of your business, which is why we have made it integral to our point-of-sale system. Features like our online web menu, online ordering, and our dine-in ordering module are fully integrated and simple to set up for your restaurant. OLO Menu with PicsEdgeServ's online menu can be scanned via a QR code, making it accessible to your customers anywhere, anytime. Online ordering is fully integrated into the Point of Sale. No time for pictures, no problem - we have an option that creates an online ordering menu directly from your web menu. Simply add pictures when you have time. Customer loyalty, built-in and integrated gift cards, coupons and promos - all focused on driving business and increasing guest satisfaction.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Restaurants that want to integrate delivery platforms with their POS

Audience

Restaurants searching for a POS solution that helps with customer tracking for phone orders and loyalty programs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 3.3 / 5
ease 3.7 / 5
features 3.3 / 5
design 3.1 / 5
support 3.1 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Integration takes a lot of manual work away from the stores. No worries about uploading images or changing hours, I just modify it in the POS and all my online sites update.
  • We have Chowly integrated with 5 of our restaurants, and the setup with third party platforms has always been easy, and most importantly, the service works. The team is always helpful and responsive when any matters arise.
  • Reduces human error when orders flow through POS direct through Chowly. Reduces need for staff to monitor tablets to key in orders. Works seamlessly in the background to improve overall execution of business operations. Aaron is an incredible account manager.
  • Set up was simple for the printer integration and easy to manage through tools. Spinning up new VR's at our location was quick utilizing Chowly as they had connections with the third parties and helped me onboard additional partners.
  • I didn't see a single pro while using this application. they were just the worst. Help yourself and stay away.

Cons

  • I wish they could just run an online ordering site for me. Grubhub and DoorDash are great but I am tired of hiring yet another vendor for my own website.
  • My only feedback / wish was that Chowly had a billing portal to monitor invoices and submit payments - however my last discussion I was told that their team is currently working on this!
  • Menu changes created hiccups in menu templates UNLESS Aaron had his hands in our account.
  • Tools like menu editor had poor UI like they were build for internal use only. No full dashboard which would be helpful using the printer integration.
  • Wish 0 star existed for this business. They mess up your online menus and platforms which is already a hard thing to keep up as a food business owner. THEN they never actually allow you to cancel. Before the cancelation request, they always answer your calls etc but when it's after the cancelation request no one but literally no one answers you. Like WTF? I don't even know how such a company is still in business. This shouldn't be allowed at all.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Chowly
Founded: 2015
United States
chowly.com

Company Information

EdgeServ POS
Founded: 2013
United States
www.edgeservpos.com

Alternatives

Alternatives

PAR POS

PAR POS

PAR Technology
NimbusRMS-Food

NimbusRMS-Food

LumenSoft Technologies
FineDine

FineDine

FineDine Menu

Categories

Categories

Restaurant POS Features

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Food Delivery Features

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Integration Features

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Online Ordering Features

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Integrations

CaterZen
Caviar
DoorDash
Flipdish
Oracle MICROS POS
Sauce
Sharebite
Shogo
SpeedLine Pizza POS
SpotOn
Square Appointments
Square Payments
Square Payroll
Square for Restaurants
Square for Retail
Toast Kitchen Display System
Toast POS
Uber Eats
Zuppler
me&u

Integrations

CaterZen
Caviar
DoorDash
Flipdish
Oracle MICROS POS
Sauce
Sharebite
Shogo
SpeedLine Pizza POS
SpotOn
Square Appointments
Square Payments
Square Payroll
Square for Restaurants
Square for Retail
Toast Kitchen Display System
Toast POS
Uber Eats
Zuppler
me&u
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