Scout

Scout

PetMethod
2.0 out of 5 stars
Chester Scout

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Chester:

About

Chester is a web and mobile business-management platform for independent pet-care providers, including dog walkers, pet sitters, groomers, trainers, and boarding or daycare businesses. It combines booking and schedule management with client and pet profiles, care and health records, client messaging, and a portal where pet owners can request services and view updates. Providers can set recurring visits and group services, send invoices, record payments, and accept online card payments through Stripe. After visits, they can share report cards with notes, photos, and video; GPS routes can be attached to dog-walking updates. Team features include staff assignments, role permissions, calendars, and pay reports. A free tier supports up to five active clients, with paid plans adding unlimited clients, card payments, and team tools.
Scout:

About

Scout is the new standard in pet-sitting and dog-walking software. Our easy-to-learn modern app experience is preferred by dog walkers and pet sitters around the world. Scout has the simplicity your clients need and the robust features your team deserves. Repeating appointments, GPS tracking, automated invoicing, and the best custom branding options in the pet-sitting industry. Find out why pet sitters everywhere are choosing Scout. Sign up today for a free trial -- no credit card is required. Your clients will love to see the photo check-ins, GPS tracking, and end-of-service report cards after a job well done. Let your clients request services directly from their phones. Quickly manage and approve appointments so nothing is missed! Create and send invoices automatically and then process payments instantly. Never miss an invoice again! Scout makes it easy for your clients to request and schedule services on their phones.
Chester:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
Scout:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Chester:

Audience

Pet-care professionals, including dog walkers, dog groomers, pet sitters, and dog trainers.
Scout:

Audience

Pet Sitters and Dog Walkers in need of a solution to manage both their animals and clients' schedules and needs
Chester:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Scout:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Chester:

API

Offers API Not Supported
Scout:

API

Offers API Not Supported
Chester:

Screenshots and Videos

Scout:

Screenshots and Videos

Chester:

Pricing

$25/month
Free plan: $0 for up to 5 active clients.
Pro: $25/month or $249/annually.
Team: $39/month or $389/annually.
Free Version Supported
Free Trial Not Supported
Scout:

Pricing

$25/Month
$25/month for up to 1 user per month
$15/month for each additional active Staff user
Free Version Not Supported
Free Trial Supported
Chester:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Scout:

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 5.0 / 5
support 1.0 / 5
Scout:

Pros & Cons from Real Users

Pros

  • Fun modern design. Great potential. Pretty good price point & responsive email support. Has helped me see exactly what we need moving forward.

Cons

  • Too many seemingly simple things to list: No On / off toggle to customize preferences. Clients are bombarded with so many useless automated emails that when it’s an important one they get ignored. (No option to turn off check in / out emails). Don't even attempt to ask for phone support even in an emergency!!!! The app is constantly buggy either not loading or reminding you 20x up to 10pm to check out a dog that was already checked out!! Bing bing bing bing. No way to turn this off either. Schedule often doesn't load for staff at all lately- a total nightmare to run a business like this.
Chester:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Scout:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Chester:

Company Information

Chester
Founded: 2026
Canada
chester.pet/
Scout:

Company Information

PetMethod
Founded: 2015
United States
www.scoutforpets.com
Chester:

Alternatives

Scout:

Alternatives

Time To Pet

Time To Pet

4.9 out of 5 stars
Chester:
BooknBuddy

BooknBuddy

Book'n
Scout:
Chester:
Pet Sitter Plus

Pet Sitter Plus

Pet Software
Scout:
Scritches

Scritches

Scritches Software
Chester:
Scout:
Pet Sitter Plus

Pet Sitter Plus

Pet Software
Chester:
Pupline

Pupline

5.0 out of 5 stars
Scout:
Chester:

Categories

Pet Care Supported
Scout:

Categories

Pet Care Supported
Pet Sitting Supported
Scout:

Pet Sitting Features

Billing & Invoicing Supported
Client Management Supported
Credit Card Processing Supported
Customer Portal Supported
GPS Check-in / Check-Out Supported
Key Management Supported
Recurring Appointments Supported
Scheduling Supported
Staff Management Supported
Chester:

Integrations

Stripe Supported
Scout:

Integrations

Stripe Not Supported
Chester:
Claim Chester and update features and information
Claim Chester and update features and information
Scout:
Claim Scout and update features and information
Claim Scout and update features and information