ChatSupport vs. Velaro Comparison


ChatSupport AnywhereWorks	Velaro	+	+
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About ChatSupport is a powerful live chat software solution that can be integrated on any website. The software enables users to engage and support their website visitors through an easy-to-use dedicated dashboard. We’re founded on the belief that for real connection, you need real people. Real connection is about feeling heard. And even the most advanced AI in the world can’t offer your visitors that feeling. For true human connection, you need real people ready to reach out and respond. With our free chat widget, you and your team can start answering chats from website visitors right away.	About Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies of all sizes that want a free live chat solution	Audience Companies that need a live chat and customer engagement solution
Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0 Free Version Supported Free Trial Supported	Pricing $19.95 per user per month Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 4.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Velaro provides high quality live chat. It also monitors every visitors on our website. Easily integrates with social apps. Provides real-time tracking on our website. Also we can check the history of each and every visitor's. Very intuitive software. Easily integrates with Salesforce, Magento, NetSuite. Cons Easy to install and use. No dislikes as of now.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information AnywhereWorks chatsupport.co	Company Information Velaro Founded: 2000 United States www.velaro.com
Alternatives Now4real	Alternatives REVE Chat
ApexChat	Lemur Live Chat Lemur
ProProfs Chat ProProfs	CCIChat Cyber Cast International
CareColl Intellial Solutions	Chatra
LinkedChat View All	ApexChat View All
Categories Live Chat Supported	Categories Live Chat Supported
Live Chat Features Canned Responses Not Supported Customizable Branding Supported Geo Targeting Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported	Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported
Integrations WordPress Supported Zendesk Supported Facebook Not Supported Facebook Messenger Supported Google Analytics Not Supported Joomla! Supported LinkedIn Not Supported Magento Supported Microsoft Teams Supported NetSuite Not Supported Parsey Not Supported Salesforce Agentforce Service Not Supported Shopify Supported Slack Supported X (Twitter) Not Supported Show More Integrations View All 8 Integrations	Integrations WordPress Supported Zendesk Supported Facebook Supported Facebook Messenger Not Supported Google Analytics Supported Joomla! Not Supported LinkedIn Supported Magento Not Supported Microsoft Teams Not Supported NetSuite Supported Parsey Supported Salesforce Agentforce Service Supported Shopify Not Supported Slack Not Supported X (Twitter) Supported Show More Integrations View All 9 Integrations
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