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About

👉 Chat with Private AI Knowledge Base - Increase daily work efficiency, by having an AI assistant, who knows everything about your business & competitors, your work or studies... 👉 Save time & money on customer support. Drive more sales, by letting AI interact with potential customers 24/7, via Website Chat Widget. Train AI with your Website data & other documentation! 🔜 Understand your customers better with AI-powered Feedback, Voting, and Survey Widgets! 🔜 Chat with the latest Open AI models, and get answers to any question with up-to-date information. Our Chatbot is trained with 10000+ best business, work, study, etc. prompts. ✔️ Supported file formats: pdf, doc, docx, ppt, pptx, xls, xlsx, csv, json, epub, mp3, jpg, jpeg, png ✔️ WordPress Plugin ✔️ YouTube Transcripts ✔️ Analyze Yelp Reviews ✔️ +40 Languages ✔️ Create an AI-powered Website Chat Widget. ✔️ Create a Custom AI-powered Knowledge Base 🔜 Zapier, Notion, Zendesk, HubSpot, Trello, Monday.com, Slack..

About

askVela is an AI customer support and live chat platform for online stores. It combines a chat widget, shared team inbox and knowledge base. The AI assistant uses help articles, product information and connected order data to answer customer questions and recommend products. Teams can review conversations and take over when human support is needed. Shopify stores connect through the askVela app, WordPress and WooCommerce sites through its plugin, and other websites can embed the widget using a script. Features include multilingual replies, product recommendations, order lookup through supported integrations and knowledge-base tools. A free plan and paid subscriptions are available.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small & Medium Business

Audience

Online retailers and ecommerce customer support teams, including Shopify and WooCommerce stores.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$29/month/user
Storage & usage limited - fully functional free version, and paid monthly subscription tiers.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ChatHelp.ai
Founded: 2023
Latvia
chathelp.ai/

Company Information

askVela
askvela.pro

Alternatives

Alternatives

SmartBot

SmartBot

BestChat
Vela CRM

Vela CRM

Vela
ChatWILL

ChatWILL

CWILL

Categories

AI PDF Supported
AI Tools Supported

Categories

Integrations

HubSpot CRM Supported
HubSpot Customer Platform Supported
Notion Supported
Shopify Not Supported
Slack Supported
Trello Supported
WooCommerce Not Supported
WordPress Supported
Yelp Supported
YouTube Supported
Zapier Supported
Zendesk Supported
monday AI work platform Supported

Integrations

HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Notion Not Supported
Shopify Supported
Slack Not Supported
Trello Not Supported
WooCommerce Supported
WordPress Not Supported
Yelp Not Supported
YouTube Not Supported
Zapier Not Supported
Zendesk Not Supported
monday AI work platform Not Supported
Claim ChatHelp.ai and update features and information
Claim ChatHelp.ai and update features and information
Claim askVela and update features and information
Claim askVela and update features and information