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About

ChatDMC is a comprehensive platform designed to streamline travel bookings for travel agents by connecting them with Destination Management Companies (DMCs) worldwide. It enables users to submit travel queries, receive multiple competitive quotes, compare offers, and finalize bookings all in one centralized location. With features like real-time chat, seamless document management, and instant notifications, ChatDMC makes it easier for travel agents to manage client itineraries efficiently. By simplifying the process of gathering and comparing quotes from multiple DMCs, the platform reduces operational complexity, allowing agents to focus on customer satisfaction and trip customization.

About

Umapped gives you the power, flexibility and speed to collaborate on proposals and itineraries with industry partners and customers at every stage of travel. Real-time updates, curated content and mobile messaging are just some of the tools that empower you to engage with your clients before, during and after their trip. For Travellers that want access to their Trip anywhere, the Umapped Mobile App can be downloaded via the Google Play and Apple App stores. Access trip itineraries prepared by a Travel Professional with all Trip details at your fingertips! Umapped was established in 2012 with the simple goal of making travel better for everyone. Our talented and diverse team is headquartered in downtown Toronto inside a historic building, with team members working from around the continent. From its inception, our objective has always been to facilitate a deeper, more meaningful connection between travel professionals and travellers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Travel agents

Audience

Companies in need of a solution to manage their travel schedules and itineraries

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0/user/month
Free Version Supported
Free Trial Not Supported

Pricing

$25 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 5.0 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • As a travel agent, I need a reliable chat solution to handle multiple customer inquiries efficiently, and ChatDMC does just that. The platform is intuitive, making it easy to manage trip requests, send quick responses, and provide real-time updates on bookings. The ability to automate responses for common questions (like visa requirements or travel policies) has saved me a lot of time.
  • i get best deal and rates from Chat DMC.
  • Good Behavior, Time Management
  • It's user friendly, convenient and efficient, as agents can secure the best rates without wasting much time.
  • ChatDMC is an user friendly b2b website. It made the job easier and effective for me.

Cons

  • The only drawback is the occasional delay in message delivery during peak hours. Also, I would love to see better integration with third-party travel management software.
  • The interface can be more smooth.
  • Some Bugs need to be fixed.
  • The website interface is well-designed, but the process could be streamlined for a smoother user experience.
  • Yes the website interface is good and yser friendly but the process can be more smooth

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ChatDMC
Founded: 2024
India
www.chatdmc.com

Company Information

Umapped
Canada
umapped.com

Alternatives

Alternatives

TripBuilder

TripBuilder

Nezasa

Categories

Travel Agency Supported

Categories

Travel Agency Supported

Travel Agency Features

Central Reservation System Not Supported
Customer Database Not Supported
Flight Booking Not Supported
GDS / OTA Integration Not Supported
Itinerary Creation Supported
Marketing Management Not Supported
Payment Processing Not Supported
Promotions Management Supported
Quote Management Not Supported
Rental Car Reservations Not Supported
Single / Group Reservations Not Supported

Integrations

No info available.

Integrations

No info available.
Claim ChatDMC and update features and information
Claim ChatDMC and update features and information
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