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About

ChatDMC is a comprehensive platform designed to streamline travel bookings for travel agents by connecting them with Destination Management Companies (DMCs) worldwide. It enables users to submit travel queries, receive multiple competitive quotes, compare offers, and finalize bookings all in one centralized location. With features like real-time chat, seamless document management, and instant notifications, ChatDMC makes it easier for travel agents to manage client itineraries efficiently. By simplifying the process of gathering and comparing quotes from multiple DMCs, the platform reduces operational complexity, allowing agents to focus on customer satisfaction and trip customization.

About

As a tour operator, the most crucial thing is to build the itineraries fast and send out the quotations to your customers, before they move on to someone else. In the fast online world, it has become more evident that whoever provides the quickest solution wins the race. TourSoft is designed to help you achieve just that. Travel companies have been quite late to adopt CRM software as a standard software to manage its data. Yet, its a very important piece of system that integrates with the booking and invoicing systems. Build itineraries quickly with an easy-to-use user interface, auto-saving and reusable itineraries - thus increasing the overall efficiency of your travel agent team. Itineraries can be shared with the customers online quickly and accurately. Agents will receive in-app as well as email notifications about the customer actions. Customers can comment or share feedback on the itineraries shared with them.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Travel agents

Audience

A solution designed to build itinerary charts for tour operators!

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0/user/month
Free Version Supported
Free Trial Not Supported

Pricing

$30 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 5.0 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • As a travel agent, I need a reliable chat solution to handle multiple customer inquiries efficiently, and ChatDMC does just that. The platform is intuitive, making it easy to manage trip requests, send quick responses, and provide real-time updates on bookings. The ability to automate responses for common questions (like visa requirements or travel policies) has saved me a lot of time.
  • i get best deal and rates from Chat DMC.
  • Good Behavior, Time Management
  • It's user friendly, convenient and efficient, as agents can secure the best rates without wasting much time.
  • ChatDMC is an user friendly b2b website. It made the job easier and effective for me.

Cons

  • The only drawback is the occasional delay in message delivery during peak hours. Also, I would love to see better integration with third-party travel management software.
  • The interface can be more smooth.
  • Some Bugs need to be fixed.
  • The website interface is well-designed, but the process could be streamlined for a smoother user experience.
  • Yes the website interface is good and yser friendly but the process can be more smooth

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

ChatDMC
Founded: 2024
India
www.chatdmc.com

Company Information

TourSoft
Founded: 2016
India
toursoft.in

Alternatives

Easy to Travel

Easy to Travel

Easy to Live GmbH

Alternatives

TripBuilder

TripBuilder

Nezasa

Categories

Travel Agency Supported

Categories

Tour Operator Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Supported

Integrations

No info available.

Integrations

No info available.
Claim ChatDMC and update features and information
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Claim TourSoft and update features and information