Illusions

Illusions

Illusions Online
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About

ChatDMC is a comprehensive platform designed to streamline travel bookings for travel agents by connecting them with Destination Management Companies (DMCs) worldwide. It enables users to submit travel queries, receive multiple competitive quotes, compare offers, and finalize bookings all in one centralized location. With features like real-time chat, seamless document management, and instant notifications, ChatDMC makes it easier for travel agents to manage client itineraries efficiently. By simplifying the process of gathering and comparing quotes from multiple DMCs, the platform reduces operational complexity, allowing agents to focus on customer satisfaction and trip customization.

About

With over 20 years of experience meeting the needs of the travel industry across five continents, and winner of numerous travel technology awards, Illusions is a global leader in supplying its enterprise systems to Tour Operators, Travel Agents and Destination Management Companies. Illusions Online was established in 1997 by entrepreneur Faisal Memon, to modernise and automate the complex task of creating, distributing and delivering dynamically packaged travel and destination activities. In 2010, Illusions saw an opportunity to make the hotel, tour, transfer and package data it holds available to its own clients and third parties to trade (book), effectively creating the first on-line global B2B market place for land-based travel, named iWTX. Since its inception, iWTX has transformed into a worldwide distribution platform for leading global hotel chains, who are pushing both static and dynamic inventory to the iWTX extended network of travel industry buyers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Travel agents

Audience

Airlines and hospitality businesses searching for a solution to improve and manage all their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0/user/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.8 / 5
design 5.0 / 5
support 4.9 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • As a travel agent, I need a reliable chat solution to handle multiple customer inquiries efficiently, and ChatDMC does just that. The platform is intuitive, making it easy to manage trip requests, send quick responses, and provide real-time updates on bookings. The ability to automate responses for common questions (like visa requirements or travel policies) has saved me a lot of time.
  • i get best deal and rates from Chat DMC.
  • Good Behavior, Time Management
  • It's user friendly, convenient and efficient, as agents can secure the best rates without wasting much time.
  • ChatDMC is an user friendly b2b website. It made the job easier and effective for me.

Cons

  • The only drawback is the occasional delay in message delivery during peak hours. Also, I would love to see better integration with third-party travel management software.
  • The interface can be more smooth.
  • Some Bugs need to be fixed.
  • The website interface is well-designed, but the process could be streamlined for a smoother user experience.
  • Yes the website interface is good and yser friendly but the process can be more smooth

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ChatDMC
Founded: 2024
India
www.chatdmc.com

Company Information

Illusions Online
Founded: 1997
United Arab Emirates
www.illusions-online.com

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Categories

Categories

Travel Agency Features

Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations

Tour Operator Features

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Integrations

No info available.

Integrations

No info available.
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