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About

ChartPath offers long-term post-acute care (LTPAC) solutions that provide better charting, billing operations and revenue cycle management. We believe that true strength lies in simplicity - from design and pricing to support. We believe that your EHR and revenue operations should be designed around your team to help you grow and run an efficient practice. We believe in aligned values with all of our practices. That’s why ChartPath is easy-to-use in the field and gives you all the insights you need to manage your practice. We built ChartPath solutions because we believe in you and we built a dedicated team to support you anytime you need it because we also believe in real partnership.

About

Optimize your business with a single cloud-based platform that connects your care, services, and financial operations. Manage the change to PDPM with confidence and optimize your outcomes with transformational tools that drive a culture of continuous quality care. We've designed resources to guide you through a three step process to help face the new quality-driven world of PDGM with confidence. PointClickCare is the leading electronic health record (EHR) technology partner to North America’s long-term post-acute care (LTPAC) and senior care industry. We are committed to helping our customers navigate the new realities of their markets with confidence. More than 21,000 skilled nursing facilities, senior living communities, and home health agencies rely on us every day to build innovative solutions that transform the way care is delivered.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Clinics that need an EHR and RCM solution

Audience

Senior care facilities and senior living homes seeking a healthcare management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$329 per clinician per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 2.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 4.0 / 5
support 3.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing at all.
  • Follow ups are easy. There is nothing else good unless you like to simply copy all of a previous visit information forward. It is perfect to use if you simply want to defraud the insurance world to make revenue.

Cons

  • I am a user of the ChartPath, very unhappy with the software, hoping someone would do something to improve the system, particularly the speech to text which as I mentioned only a waste of time.
  • New patient information is tedious to enter. It takes an hour to build an initial chart. Dictation doesn’t work. Follow ups are only easy if all patient information is unchanged, as if it ever is.

Pros & Cons from Real Users

Pros

  • Love everything about PointClickCare. It has great reports, is easy to use, easy to add a patient. Fast, reliable. There isn't a thing I don't like. Plenty of features for the different departments.
  • Progress notes are easily made on patients. Alerts, such as a new medication, are easily noted so that following nurses are aware to watch for side effects.

Cons

  • I have zero complaints! I have never had any issues. I like the note section and the activity section. I can get everything I need.
  • When charting a medication that requires a nursing assessment such as when administering a pain medication, in addition to charting the medication was given, another screen pops up asking what their pain level was at on the 0-10 scale. There is an incredible lag before that screen pops up. If you click out and click back in a few times it may arrive but when you have 50 patients you are passing medications on, who has time for that. And you are asked the pain level for all their pain meds if you gave Tylenol and Morphine at the same time. There are multiple lags, because there are multiple medications that require an extra charting feature such as coumadin; their INR, any PRN medication; why are you giving it, Blood glucose checks; the result, insulin SQ administration; where did you give it, any injection, where did you give it. There is more but you get the idea. I'm not objecting to having to chart any of this. My objection is the lag time after clicking "yes" (indicating I gave the med) a white box pops up...and you wait....and wait...and wait... up to a minute sometimes, for the page to complete so you can chart the rest. For a busy nurse, this is unacceptable because one minute becomes one hour when you add up all the medications you are charting. Also, it's not easy to gather information about a patient. If you have been off a few days and you find you have a new patient, trying to look through their PCC chart to gather information about them is a lot of clicking that isn't intuitive...meaning one thing doesn't lead you to the next fluidly.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ChartPath
Founded: 2012
United States
www.chartpath.com

Company Information

PointClickCare
Founded: 1995
Canada
www.pointclickcare.com

Alternatives

NovoClinical

NovoClinical

NovoMedici

Alternatives

MedRight

MedRight

CareRight Technologies, LLC
Saisystems PacEHR

Saisystems PacEHR

Saisystems
Eldermark

Eldermark

Eldermark Software
SpringCharts

SpringCharts

Spring Medical Systems
myUnity

myUnity

Netsmart Technologies
SHP for Skilled Nursing

SHP for Skilled Nursing

Strategic Healthcare Programs

Categories

Categories

Electronic Medical Records (EMR) Features

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
Handwriting Recognition
HIPAA Compliant
Integrated Telehealth
Meaningful Use Certified
MIPS Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Revenue Cycle Management Features

Accounts Receivable
Claims Management
Collections Management
EHR/EMR Integration
For Healthcare
ICD-10 Compliance
Insurance Verification
Medical Billing
Patient Portal
Patient Registration
Patient Scheduling
Payment Processing

Electronic Medical Records (EMR) Features

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
Handwriting Recognition
HIPAA Compliant
Integrated Telehealth
Meaningful Use Certified
MIPS Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Assisted Living Features

Admissions Management
Billing & Invoicing
Building Maintenance
Care Planning
Event / Activities Planning
Incident Management
Marketing / Lead Management
Meal / Nutrition Management
Medical Records
Medication Tracking
New Resident Assessment
Resident Info Management
Scheduling
Staff Management
Work Order Management

Long Term Care Features

Claims Management
Clinical Care
EHR
Electronic Health Record
For Home Care Providers
For Nursing Homes
Geriatric Care
MDS Review
Patient Records
Staff Scheduling

Nursing Home Features

Billing & Invoicing
Charting
Electronic Signature
Incident Management
Meal / Nutrition Management
Medication Tracking
Patient Intake
Referral Management
Scheduling

Integrations

Axys
CHERRY
Carefeed
ChartPath
DocuTrack
EasyShifts
Flax
FrameworkLTC
Lift AI
Property Inspect
Quiltt
RevMaxx AI
Ryde Central
ScribeHealth
ServingIntel
ShiftNex AI
StoriiCare
TigerConnect
Updox
eMenuCHOICE

Integrations

Axys
CHERRY
Carefeed
ChartPath
DocuTrack
EasyShifts
Flax
FrameworkLTC
Lift AI
Property Inspect
Quiltt
RevMaxx AI
Ryde Central
ScribeHealth
ServingIntel
ShiftNex AI
StoriiCare
TigerConnect
Updox
eMenuCHOICE
Claim ChartPath and update features and information
Claim ChartPath and update features and information
Claim PointClickCare and update features and information
Claim PointClickCare and update features and information