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About

Chargebacks911® provides end-to-end chargeback management technology and support designed to help businesses reduce chargeback threats, recover lost revenue, and repair the operational and reputational damage caused by disputes and fraud. Its solutions combine technology, reporting, and expert guidance to improve outcomes across the full chargeback lifecycle. Built for merchants, acquirers, issuers, and other financial institutions, Cb911 supports a wide range of industries including eCommerce, travel, retail, and digital commerce. The platform is designed for fast, flexible implementation and is fully agnostic, with fast-track integrations and compatibility with current solutions. Cb911 emphasizes measurable results, pertinent reporting, enterprise-grade security, and broad ecosystem compatibility. The company highlights PCI Level 1 certification, SOC 2 compliance, and an extensive integration network designed to work with modern payment, fraud, and operational workflows.

About

Your data lives in multiple excel files, ad platforms, and SaaS apps – they never agree and it’s impossible to make sense of. Your team wastes 30+ hrs a week combing through data across multiple instances without arriving at any insights you can trust. Zenlytic is the first enterprise-grade BI tool designed for emerging commerce brands like yours. We help you understand your data so you can acquire more efficiently, improve churn, and power growth. Any BI tool can tell you churn increased by 5% last month. Only Zenlytic can tell you why. Our tech quickly identifies the friction points in your user journeys, the promotions that aren’t converting and the acquisition channels that yield low LTV/CAC scores. When you know what’s working, and what’s not, all you have to do is act. Business intelligence tools have always been built for technical users who understand SQL. Not anymore. Our powerful natural language interface empowers everybody to be data-driven.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce merchants, travel companies, retailers, digital businesses, acquirers, issuers, and other financial institutions that need to reduce chargeback threats, recover lost revenue, and improve dispute operations.

Audience

Emerging commerce brands searching for an enterprise-grade business intelligence solution that helps improve churn

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Great on boarding team, fantastic explanation, Phenomenal customer service.

Cons

  • N/A.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Chargebacks911
Founded: 2011
United States
chargebacks911.com

Company Information

Zenlytic
United States
zenlytic.com

Alternatives

Alternatives

FUGU

FUGU

FUGU Risk

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Supported
Reporting / Analytics Supported

Fraud Detection Features

Access Security Management Not Supported
Check Fraud Monitoring Not Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Supported
For Insurance Industry Not Supported
Internal Fraud Monitoring Not Supported
Investigator Notes Not Supported
Pattern Recognition Supported
Transaction Approval Supported

Integrations

Checkout Champ Supported
GitHub Not Supported
Google Chrome Not Supported
Python Not Supported
Shopify Supported
Sublytics Supported
YAML Not Supported
dbt Not Supported

Integrations

Checkout Champ Not Supported
GitHub Supported
Google Chrome Supported
Python Supported
Shopify Not Supported
Sublytics Not Supported
YAML Supported
dbt Supported
Claim Chargebacks911 and update features and information
Claim Chargebacks911 and update features and information
Claim Zenlytic and update features and information
Claim Zenlytic and update features and information