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About

Chargebacks911® provides end-to-end chargeback management technology and support designed to help businesses reduce chargeback threats, recover lost revenue, and repair the operational and reputational damage caused by disputes and fraud. Its solutions combine technology, reporting, and expert guidance to improve outcomes across the full chargeback lifecycle. Built for merchants, acquirers, issuers, and other financial institutions, Cb911 supports a wide range of industries including eCommerce, travel, retail, and digital commerce. The platform is designed for fast, flexible implementation and is fully agnostic, with fast-track integrations and compatibility with current solutions. Cb911 emphasizes measurable results, pertinent reporting, enterprise-grade security, and broad ecosystem compatibility. The company highlights PCI Level 1 certification, SOC 2 compliance, and an extensive integration network designed to work with modern payment, fraud, and operational workflows.

About

In today’s interconnected world, various challenges are encountered by organizations across diverse sectors. These are global issues that necessitate unwavering attention and proactive solutions. Revenue assurance problems revolve around the challenge of ensuring that organizations collect and account for all the revenue they are entitled to. Identifying and collecting all revenue sources; preventing losses from errors, fraud, or inefficiencies.​ Managing disputes, chargebacks, and refunds to maintain trust. Ensuring accurate records to prevent revenue discrepancies. ​Adhering to agreements to prevent revenue leakage. Minimizing revenue loss with accurate customer billing. Managing public sector budgets to ensure proper fund usage. Mitigating unauthorized transactions and fraudulent claims. Meeting industry regulations to avoid penalties and reputational damage. Addressing problems with massive amounts of unstructured data.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce merchants, travel companies, retailers, digital businesses, acquirers, issuers, and other financial institutions that need to reduce chargeback threats, recover lost revenue, and improve dispute operations.

Audience

Businesses searching for a solution to mitigate fraudulent transactions and claims

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Great on boarding team, fantastic explanation, Phenomenal customer service.

Cons

  • N/A.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Chargebacks911
Founded: 2011
United States
chargebacks911.com

Company Information

Salviol
Founded: 2009
United Kingdom
www.salviol.com

Alternatives

Alternatives

FUGU

FUGU

FUGU Risk

Categories

Categories

Fraud Detection Features

Access Security Management Not Supported
Check Fraud Monitoring Not Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Supported
For Insurance Industry Not Supported
Internal Fraud Monitoring Not Supported
Investigator Notes Not Supported
Pattern Recognition Supported
Transaction Approval Supported

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Supported
Reporting / Analytics Supported

Integrations

Checkout Champ Supported
Shopify Supported
Sublytics Supported

Integrations

Checkout Champ Not Supported
Shopify Not Supported
Sublytics Not Supported
Claim Chargebacks911 and update features and information
Claim Chargebacks911 and update features and information
Claim Salviol and update features and information
Claim Salviol and update features and information