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About

Chargebacks911® provides end-to-end chargeback management technology and support designed to help businesses reduce chargeback threats, recover lost revenue, and repair the operational and reputational damage caused by disputes and fraud. Its solutions combine technology, reporting, and expert guidance to improve outcomes across the full chargeback lifecycle. Built for merchants, acquirers, issuers, and other financial institutions, Cb911 supports a wide range of industries including eCommerce, travel, retail, and digital commerce. The platform is designed for fast, flexible implementation and is fully agnostic, with fast-track integrations and compatibility with current solutions. Cb911 emphasizes measurable results, pertinent reporting, enterprise-grade security, and broad ecosystem compatibility. The company highlights PCI Level 1 certification, SOC 2 compliance, and an extensive integration network designed to work with modern payment, fraud, and operational workflows.

About

Industry-leading protection for the entire customer journey – from account creation and login to payments and disputes. Reduce chargebacks, manual reviews, and false positives to increase approval rates and revenue. Identity Trust is the ability to establish the level of trust for each identity behind every payment, account creation, and login event. Linked by AI, Kount’s Identity Trust Global Network TM combines trust and fraud signals from 32 billion annual interactions to block fraud in real-time, and to enable personalized customer experiences. Quick and accurate identity trust decisions deliver safe payments, account creation and login events while reducing digital fraud, chargebacks, false positives, and manual reviews. Decrease false positives. Reduce false positives and friction. Take the guesswork out of decision orders. Accurate identity trust decisions can prevent false positives that can cause friction for good customers. Accept more good orders and increase revenue.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce merchants, travel companies, retailers, digital businesses, acquirers, issuers, and other financial institutions that need to reduce chargeback threats, recover lost revenue, and improve dispute operations.

Audience

Companies that need an identity trust solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Great on boarding team, fantastic explanation, Phenomenal customer service.

Cons

  • N/A.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Chargebacks911
Founded: 2011
United States
chargebacks911.com

Company Information

Kount
Founded: 2007
United States
www.kount.com

Alternatives

Alternatives

Fraud.net

Fraud.net

Fraud.net, Inc.
FUGU

FUGU

FUGU Risk
aiReflex

aiReflex

Fraud.com
FUGU

FUGU

FUGU Risk

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Supported
Reporting / Analytics Supported

Fraud Detection Features

Access Security Management Not Supported
Check Fraud Monitoring Not Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Supported
For Insurance Industry Not Supported
Internal Fraud Monitoring Not Supported
Investigator Notes Not Supported
Pattern Recognition Supported
Transaction Approval Supported

Fraud Detection Features

Access Security Management Supported
Check Fraud Monitoring Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Not Supported
For Insurance Industry Supported
Internal Fraud Monitoring Supported
Investigator Notes Not Supported
Pattern Recognition Supported
Transaction Approval Supported

Integrations

Sublytics Supported
AppBilling Not Supported
BehavioSec Not Supported
Bizintel360 Not Supported
BlueSnap Not Supported
Canopy Not Supported
CatalystPay Not Supported
Chargeback Gurus Not Supported
Checkout Champ Supported
Deck Commerce Not Supported
EMB Not Supported
Ekata Not Supported
Kompliant Not Supported
NMI Payments Not Supported
Refold Not Supported
ResponseCRM Not Supported
Shift4Shop Not Supported
TEXT2DRIVE Not Supported
myKaarma Not Supported

Integrations

Sublytics Supported
AppBilling Supported
BehavioSec Supported
Bizintel360 Supported
BlueSnap Supported
Canopy Supported
CatalystPay Supported
Chargeback Gurus Supported
Checkout Champ Not Supported
Deck Commerce Supported
EMB Supported
Ekata Supported
Kompliant Supported
NMI Payments Supported
Refold Supported
ResponseCRM Supported
Shift4Shop Supported
TEXT2DRIVE Supported
myKaarma Supported
Claim Chargebacks911 and update features and information
Claim Chargebacks911 and update features and information
Claim Kount and update features and information
Claim Kount and update features and information