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About

Chargebacks911® provides end-to-end chargeback management technology and support designed to help businesses reduce chargeback threats, recover lost revenue, and repair the operational and reputational damage caused by disputes and fraud. Its solutions combine technology, reporting, and expert guidance to improve outcomes across the full chargeback lifecycle. Built for merchants, acquirers, issuers, and other financial institutions, Cb911 supports a wide range of industries including eCommerce, travel, retail, and digital commerce. The platform is designed for fast, flexible implementation and is fully agnostic, with fast-track integrations and compatibility with current solutions. Cb911 emphasizes measurable results, pertinent reporting, enterprise-grade security, and broad ecosystem compatibility. The company highlights PCI Level 1 certification, SOC 2 compliance, and an extensive integration network designed to work with modern payment, fraud, and operational workflows.

About

We work closely with our merchants to increase their revenue by improving their success rate and avoiding risk. 360-degree customer data analysis gives us insight into the right payment methods for a merchant’s needs. Customizable scoring combines payment rules, business rules, and customer data with machine learning to grow revenue, protect against fraud, and avoid chargebacks. Industry-leading data and analytics to explore actionable customer insights, drive conversion, increase revenue, and long term loyalty. Accept payments in 150 currencies and 220+ payment methods across all your channels: online, mobile, and in-store with one integration. HiPay is a global payment platform. At HiPay, we believe payment is about more than transactions. Thanks to a unique, agile platform, we enable merchants to get more from their payment data, across all sales channels. Boost conversion rates, increase revenue and discover new opportunities.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

eCommerce merchants, travel companies, retailers, digital businesses, acquirers, issuers, and other financial institutions that need to reduce chargeback threats, recover lost revenue, and improve dispute operations.

Audience

Businesses searching for a Payment solution to boost conversion rates, increase revenue and discover new opportunities

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Great on boarding team, fantastic explanation, Phenomenal customer service.

Cons

  • N/A.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chargebacks911
Founded: 2011
United States
chargebacks911.com

Company Information

HiPay
France
hipay.com

Alternatives

Alternatives

ACI Secure eCommerce

ACI Secure eCommerce

ACI Worldwide
FUGU

FUGU

FUGU Risk

Categories

Categories

eCommerce Tools Supported
Fraud Detection Supported
Payment Analytics Supported

Fraud Detection Features

Access Security Management Not Supported
Check Fraud Monitoring Not Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Supported
For Insurance Industry Not Supported
Internal Fraud Monitoring Not Supported
Investigator Notes Not Supported
Pattern Recognition Supported
Transaction Approval Supported

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Supported
Reporting / Analytics Supported

Integrations

Shopify Supported
Alipay Plus Not Supported
Android Not Supported
Apple Pay Not Supported
Apple iOS Not Supported
Checkout Champ Supported
HostBill Not Supported
Izberg Not Supported
Magento Not Supported
Mirakl Not Supported
OneStock Not Supported
PayPal Not Supported
PrestaShop Not Supported
Sublytics Supported
paysafecard Not Supported

Integrations

Shopify Supported
Alipay Plus Supported
Android Supported
Apple Pay Supported
Apple iOS Supported
Checkout Champ Not Supported
HostBill Supported
Izberg Supported
Magento Supported
Mirakl Supported
OneStock Supported
PayPal Supported
PrestaShop Supported
Sublytics Not Supported
paysafecard Supported
Claim Chargebacks911 and update features and information
Claim Chargebacks911 and update features and information
Claim HiPay and update features and information
Claim HiPay and update features and information