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About

Chargebacks911® provides end-to-end chargeback management technology and support designed to help businesses reduce chargeback threats, recover lost revenue, and repair the operational and reputational damage caused by disputes and fraud. Its solutions combine technology, reporting, and expert guidance to improve outcomes across the full chargeback lifecycle. Built for merchants, acquirers, issuers, and other financial institutions, Cb911 supports a wide range of industries including eCommerce, travel, retail, and digital commerce. The platform is designed for fast, flexible implementation and is fully agnostic, with fast-track integrations and compatibility with current solutions. Cb911 emphasizes measurable results, pertinent reporting, enterprise-grade security, and broad ecosystem compatibility. The company highlights PCI Level 1 certification, SOC 2 compliance, and an extensive integration network designed to work with modern payment, fraud, and operational workflows.

About

FraudLabs Pro helps merchants to protect their online e-commerce stores from malicious fraudsters. It screens all sales orders transacted using credit cards, PayPal, and so on for online frauds (also known as payment frauds or CNP frauds). As a result, it helps merchant to increase their revenue and reduce chargeback or fraud losses. It also improves operation efficiency by providing merchants a simple yet intuitive merchant area for merchants to easily investigate all fraud details, which could have been a complicated process without using a fraud detection tool. FraudLabs Pro has more than 24 ready plugins/extensions/add-ons for the major e-commerce platforms. Download and install the plugin. We have more than 20 ready plugins supporting for all major & popular e-commerce platforms. Enter the License Key and enable the fraud detection feature in your e-commerce platforms. That's all! The fraud detection service will be running round the clock to protect your online business.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce merchants, travel companies, retailers, digital businesses, acquirers, issuers, and other financial institutions that need to reduce chargeback threats, recover lost revenue, and improve dispute operations.

Audience

Online retailers and eCommerce merchants seeking a solution to prevent fraud

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • Great on boarding team, fantastic explanation, Phenomenal customer service.

Cons

  • N/A.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chargebacks911
Founded: 2011
United States
chargebacks911.com

Company Information

FraudLabs Pro
Founded: 2004
Malaysia
www.fraudlabspro.com

Alternatives

Alternatives

FUGU

FUGU

FUGU Risk
Arcot

Arcot

Broadcom

Categories

Categories

Fraud Detection Features

Access Security Management Not Supported
Check Fraud Monitoring Not Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Supported
For Insurance Industry Not Supported
Internal Fraud Monitoring Not Supported
Investigator Notes Not Supported
Pattern Recognition Supported
Transaction Approval Supported

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Supported
Reporting / Analytics Supported

Fraud Detection Features

Access Security Management Not Supported
Check Fraud Monitoring Not Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Not Supported
For Insurance Industry Not Supported
Internal Fraud Monitoring Not Supported
Investigator Notes Not Supported
Pattern Recognition Supported
Transaction Approval Supported

Retail Management Features

Commission Management Not Supported
CRM Not Supported
eCommerce Supported
Email Marketing Not Supported
Employee Management Not Supported
Loyalty Program Not Supported
Mail Order Not Supported
Merchandise Management Not Supported
Multi-Location Not Supported
Order Management Not Supported
Purchase Order Management Not Supported
Reporting/Analytics Not Supported
Returns Management Not Supported

Integrations

Axis LMS Not Supported
Checkout Champ Supported
Clientexec Not Supported
Easyflow Not Supported
Shopify Supported
Sublytics Supported
WHMDC Not Supported
Workers by Delos Not Supported
Wufoo Not Supported
Zapier Not Supported

Integrations

Axis LMS Supported
Checkout Champ Not Supported
Clientexec Supported
Easyflow Supported
Shopify Not Supported
Sublytics Not Supported
WHMDC Supported
Workers by Delos Supported
Wufoo Supported
Zapier Supported
Claim Chargebacks911 and update features and information
Claim Chargebacks911 and update features and information
Claim FraudLabs Pro and update features and information
Claim FraudLabs Pro and update features and information