Related Products
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About
Chargebacks911® provides end-to-end chargeback management technology and support designed to help businesses reduce chargeback threats, recover lost revenue, and repair the operational and reputational damage caused by disputes and fraud. Its solutions combine technology, reporting, and expert guidance to improve outcomes across the full chargeback lifecycle.
Built for merchants, acquirers, issuers, and other financial institutions, Cb911 supports a wide range of industries including eCommerce, travel, retail, and digital commerce. The platform is designed for fast, flexible implementation and is fully agnostic, with fast-track integrations and compatibility with current solutions.
Cb911 emphasizes measurable results, pertinent reporting, enterprise-grade security, and broad ecosystem compatibility. The company highlights PCI Level 1 certification, SOC 2 compliance, and an extensive integration network designed to work with modern payment, fraud, and operational workflows.
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About
Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before.
Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline.
Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
eCommerce merchants, travel companies, retailers, digital businesses, acquirers, issuers, and other financial institutions that need to reduce chargeback threats, recover lost revenue, and improve dispute operations.
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Audience
US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Version
Not Supported
Free Trial
Supported
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Pricing
20% of what we recover
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationChargebacks911
Founded: 2011
United States
chargebacks911.com
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Company InformationChargewood
Founded: 2026
United States
chargewood.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Chargeback Management Features
Chargeback Dispute Management
Supported
Chargeback Insurance
Supported
Chargeback Prevention
Supported
Chargeback Recovery
Supported
For Banks / Issuers
Supported
For Merchants
Supported
For Suppliers / Manufacturers / Distributors
Not Supported
Fraud Detection
Supported
Reporting / Analytics
Supported
Fraud Detection Features
Access Security Management
Not Supported
Check Fraud Monitoring
Not Supported
Custom Fraud Parameters
Supported
For Banking
Supported
For Crypto
Not Supported
For eCommerce
Supported
For Insurance Industry
Not Supported
Internal Fraud Monitoring
Not Supported
Investigator Notes
Not Supported
Pattern Recognition
Supported
Transaction Approval
Supported
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Integrations
Shopify
Supported
BigCommerce
Not Supported
Checkout Champ
Supported
Gmail
Not Supported
PayPal
Not Supported
Stripe
Not Supported
Sublytics
Supported
Wix
Not Supported
WooCommerce
Not Supported
Zendesk
Not Supported
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Integrations
Shopify
Supported
BigCommerce
Supported
Checkout Champ
Not Supported
Gmail
Supported
PayPal
Supported
Stripe
Supported
Sublytics
Not Supported
Wix
Supported
WooCommerce
Supported
Zendesk
Supported
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