+
+

Related Products

  • Fraud.net
    56 Ratings
    Visit Website
  • cside
    37 Ratings
    Visit Website
  • MikMak
    85 Ratings
    Visit Website
  • Sumsub
    227 Ratings
    Visit Website
  • ARGOS Identity
    8 Ratings
    Visit Website
  • FinOpsly
    3 Ratings
    Visit Website
  • iDenfy
    277 Ratings
    Visit Website
  • Bitdefender Ultimate Small Business Security
    5 Ratings
    Visit Website
  • sellerboard
    282 Ratings
    Visit Website
  • Code-Cube.io
    7 Ratings
    Visit Website

About

Chargebacks911® provides end-to-end chargeback management technology and support designed to help businesses reduce chargeback threats, recover lost revenue, and repair the operational and reputational damage caused by disputes and fraud. Its solutions combine technology, reporting, and expert guidance to improve outcomes across the full chargeback lifecycle. Built for merchants, acquirers, issuers, and other financial institutions, Cb911 supports a wide range of industries including eCommerce, travel, retail, and digital commerce. The platform is designed for fast, flexible implementation and is fully agnostic, with fast-track integrations and compatibility with current solutions. Cb911 emphasizes measurable results, pertinent reporting, enterprise-grade security, and broad ecosystem compatibility. The company highlights PCI Level 1 certification, SOC 2 compliance, and an extensive integration network designed to work with modern payment, fraud, and operational workflows.

About

Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before. Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline. Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce merchants, travel companies, retailers, digital businesses, acquirers, issuers, and other financial institutions that need to reduce chargeback threats, recover lost revenue, and improve dispute operations.

Audience

US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Version Not Supported
Free Trial Supported

Pricing

20% of what we recover
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Great on boarding team, fantastic explanation, Phenomenal customer service.

Cons

  • N/A.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chargebacks911
Founded: 2011
United States
chargebacks911.com

Company Information

Chargewood
Founded: 2026
United States
chargewood.com

Alternatives

Alternatives

FUGU

FUGU

FUGU Risk

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Supported
Reporting / Analytics Supported

Fraud Detection Features

Access Security Management Not Supported
Check Fraud Monitoring Not Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Supported
For Insurance Industry Not Supported
Internal Fraud Monitoring Not Supported
Investigator Notes Not Supported
Pattern Recognition Supported
Transaction Approval Supported

Integrations

Shopify Supported
BigCommerce Not Supported
Checkout Champ Supported
Gmail Not Supported
PayPal Not Supported
Stripe Not Supported
Sublytics Supported
Wix Not Supported
WooCommerce Not Supported
Zendesk Not Supported

Integrations

Shopify Supported
BigCommerce Supported
Checkout Champ Not Supported
Gmail Supported
PayPal Supported
Stripe Supported
Sublytics Not Supported
Wix Supported
WooCommerce Supported
Zendesk Supported
Claim Chargebacks911 and update features and information
Claim Chargebacks911 and update features and information
Claim Chargewood and update features and information
Claim Chargewood and update features and information