Chargeback

Chargeback

Chargeback.io
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About

Chargeback is an automated chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks. This innovative platform alerts you to transactions where a customer has just initiated a chargeback request, enabling you to automatically refund these transactions before they escalate. This proactive approach significantly reduces your chargeback rate, leading to lower fees and fewer disputes with payment processors. The system's automated alerts notify you of incoming chargeback requests 24-48 hours before they are officially filed, giving you ample time to issue a refund and prevent the chargeback from proceeding. Chargeback operates seamlessly in the background, providing peace of mind and maintaining positive relationships with payment processors. There are no onboarding fees, contracts, or monthly minimums. You only pay when Chargeback provides an alert, making it a cost-effective solution tailored to your needs.

About

Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before. Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline. Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

An automated platform designed to help eCommerce merchants manage chargebacks effortlessly.

Audience

US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$35/alert
With Chargeback, you only pay when we provide an alert—each alert stops a chargeback. There are no onboarding fees, contracts, or monthly minimums. Start for free and only pay per alert. Our alerts notify you of incoming chargebacks 24-48 hours before they're officially filed, allowing you to automatically issue refunds and avoid chargebacks. This reduces your chargeback rate, lowers fees, and minimizes payment processor issues. You can cancel our service at any time.
Free Version Not Supported
Free Trial Supported

Pricing

20% of what we recover
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chargeback.io
Founded: 2023
United Arab Emirates
www.chargeback.io

Company Information

Chargewood
Founded: 2026
United States
chargewood.com

Alternatives

Alternatives

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Not Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Supported
Fraud Detection Supported
Reporting / Analytics Supported

Integrations

PayPal Supported
Shopify Supported
Stripe Supported
BigCommerce Not Supported
Braintree Supported
Chargebee Supported
Gmail Not Supported
Recurly Supported
Wix Not Supported
WooCommerce Not Supported
Zendesk Not Supported

Integrations

PayPal Supported
Shopify Supported
Stripe Supported
BigCommerce Supported
Braintree Not Supported
Chargebee Not Supported
Gmail Supported
Recurly Not Supported
Wix Supported
WooCommerce Supported
Zendesk Supported
Claim Chargeback and update features and information
Claim Chargeback and update features and information
Claim Chargewood and update features and information
Claim Chargewood and update features and information