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About

Chargeback Gurus helps merchants protect and recover more revenue by providing technology-driven chargeback management solutions powered by AI insights, data science, advanced analytics, and expert knowledge. Our technology-powered chargeback management platform provides real-time insights, predictive analytics, and comprehensive reporting to help merchants stay ahead of evolving chargeback challenges.

About

Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before. Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline. Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Chargeback management solutions for companies that are looking to protect and recover more revenue

Audience

US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

20% of what we recover
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chargeback Gurus
Founded: 2014
United States
www.chargebackgurus.com/en/

Company Information

Chargewood
Founded: 2026
United States
chargewood.com

Alternatives

Alternatives

VyaShield

VyaShield

VyaPay

Categories

Categories

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Not Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Not Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Not Supported
Fraud Detection Supported
Reporting / Analytics Not Supported

Integrations

Gmail Supported
PayPal Supported
Shopify Supported
Stripe Supported
WooCommerce Supported
Zendesk Supported
BlueSnap Supported
Braintree Supported
Dropbox Sign Supported
EVO Payments Supported
Help Scout Supported
Kount Supported
Magento Supported
Moneris Supported
OrangeCRM Supported
PaySimple Supported
Payanywhere Supported
Recurly Supported
UltraCart Supported
Yo!Kart Supported

Integrations

Gmail Supported
PayPal Supported
Shopify Supported
Stripe Supported
WooCommerce Supported
Zendesk Supported
BlueSnap Not Supported
Braintree Not Supported
Dropbox Sign Not Supported
EVO Payments Not Supported
Help Scout Not Supported
Kount Not Supported
Magento Not Supported
Moneris Not Supported
OrangeCRM Not Supported
PaySimple Not Supported
Payanywhere Not Supported
Recurly Not Supported
UltraCart Not Supported
Yo!Kart Not Supported
Claim Chargeback Gurus and update features and information
Claim Chargeback Gurus and update features and information
Claim Chargewood and update features and information
Claim Chargewood and update features and information