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About

Never respond to another chargeback! Stop wasting your time responding to chargebacks or losing money. ChargeSentry wins back your revenue automatically! 1. Simple transparent monthly pricing 2. No Integration required - Instantly connect your merchant account 3. Fully automated - We enrich and respond to your chargebacks automatically. We back our service with a risk-free guarantee - If we don't win the value of our subscription, you get your money back! Responding to your chargebacks is clumsy and time-consuming. Ineffective responses and lack of proper evidence cause poor results. Other chargeback response services require long contracts, lengthy integration, and usually still require you to do something. We started ChargeSentry to help small and medium-sized e-commerce merchants, just like you, eliminate the friction of responding to your chargebacks and ending revenue loss.

About

Chargewood answers chargebacks for US online merchants. When a customer disputes a payment, the bank sets a deadline and a list of evidence it will accept. Most of that evidence already exists: what was ordered, when it shipped, where it went, whether the customer logged in and used what they paid for, what they bought before. Chargewood connects to the tools you already run — Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, Zendesk and more — and reads that record. For each dispute it decides whether it's worth fighting, and says so when it isn't: your dispute ratio is worth more than any single case. When it is, it writes the response to the reason code and the card network's rules and files it before the deadline. Nothing is a black box. Every dispute shows the evidence used, the reasoning behind the verdict and the full response text. Either way, a person at Chargewood checks each response before it goes out, and every action is logged.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

eCommerce merchants that want to win chargebacks

Audience

US online merchants: e-commerce stores, SaaS companies, digital sellers and mobile apps

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$99.95 per month
Packages start at $99/mo., with a free package option.
Free Version Supported
Free Trial Not Supported

Pricing

20% of what we recover
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Complete scam, took my money and never did anything. I think nobody is in charge and just taking people's money.

Cons

  • Still trying to reach someone that can refund my money.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ChargeSentry
United States
www.chargesentry.com

Company Information

Chargewood
Founded: 2026
United States
chargewood.com

Alternatives

VyaShield

VyaShield

VyaPay

Alternatives

Categories

Churn Prevention Supported
eCommerce Supported
Finance Supported
Fraud Detection Supported

Categories

Chargeback Management Features

Chargeback Dispute Management Supported
Chargeback Insurance Not Supported
Chargeback Prevention Supported
Chargeback Recovery Supported
For Banks / Issuers Supported
For Merchants Supported
For Suppliers / Manufacturers / Distributors Supported
Fraud Detection Supported
Reporting / Analytics Supported

Accounts Receivable Features

ACH Payment Processing Not Supported
Billing & Invoicing Not Supported
Check Processing Not Supported
Collections Management Supported
Online Payment Processing Supported
Overpayment Processing Not Supported
Partial Payments Supported
Receivables Ledger Not Supported
Recurring Billing Supported

Fraud Detection Features

Access Security Management Not Supported
Check Fraud Monitoring Not Supported
Custom Fraud Parameters Not Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Supported
For Insurance Industry Not Supported
Internal Fraud Monitoring Supported
Investigator Notes Supported
Pattern Recognition Supported
Transaction Approval Not Supported

eCommerce Features

Catalog Management Not Supported
Channel Management Not Supported
CRM Not Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Not Supported
Kitting Not Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Supported
Reviews Management Supported
SEO Management Not Supported
Shopping Cart Not Supported
Templates Not Supported

Integrations

PayPal Supported
Shopify Supported
Stripe Supported
WooCommerce Supported
Authorize.Net Supported
Bank of America Business Advantage Supported
BigCommerce Not Supported
Chase Business Complete Banking Supported
Elavon Supported
Fiserv Supported
Global Payments Supported
Gmail Not Supported
PayCafe Supported
Paysafe Supported
Square Payments Supported
TSYS Supported
Wix Not Supported
Worldpay Supported
Zendesk Not Supported

Integrations

PayPal Supported
Shopify Supported
Stripe Supported
WooCommerce Supported
Authorize.Net Not Supported
Bank of America Business Advantage Not Supported
BigCommerce Supported
Chase Business Complete Banking Not Supported
Elavon Not Supported
Fiserv Not Supported
Global Payments Not Supported
Gmail Supported
PayCafe Not Supported
Paysafe Not Supported
Square Payments Not Supported
TSYS Not Supported
Wix Supported
Worldpay Not Supported
Zendesk Supported
Claim ChargeSentry and update features and information
Claim ChargeSentry and update features and information
Claim Chargewood and update features and information
Claim Chargewood and update features and information