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About

Cents is the industry-leading all-in-one point of sale (POS) and business management system for laundromats and dry cleaners. With over 1,000 customers, Cents is focused on providing owners and operators with all the tools they need to grow their business while giving their customers and community an unforgettable experience. Cents empowers laundromats and dry cleaners with: - Industry-leading Point of Sale (POS) - Business and Employee Management - Pickup and Delivery Management - Payment Systems and Machine Integration - 24/7 Customer Support and Success "When we launched on-demand laundry pickup and delivery through Cents, it was such a pivotal moment for us as a small operator. We've seen 40-50 new customers every month!" - Ariana Roviello, Owner of Laundré Enter into a new and empowering understanding of your business with a platform that effectively manages everything. Learn how Cents can work for you. Schedule a demo.

About

Grow your dry cleaning or laundromat business with the #1 POS and pickup & delivery app. With over 2,500 happy customers in 90+ countries, CleanCloud is the global industry leader providing a powerful business management solution which helps you grow revenue, attract more customers and scale your business. Powerful POS With over a decade in the industry, we understand what it takes to succeed. However you operate - laptop, iOS or Android, our POS works on any device, and supports most barcode scanners, printers and garment tag printers. Integrations that work We work with the tools that you need to operate. SpeedQueen, Huebsch, Breezy lockers, Doordash, Gusto, Cobblers Direct & more. Tools for growth We’re more than just a POS, we provide the tools you need to grow. From automated marketing campaigns to increase your orders to branded apps which increase visibility. Features #1 POS PUD Payments & integrations Branded apps 24/7 support

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Laundromat businesses requiring a software solution designed to manage all their operations

Audience

Dry cleaners, laundry businesses, laundromats

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Monthly fixed price subscription model
Free Version
Free Trial

Pricing

$119 per month
CleanCloud offers a FREE 14-day free trial and no long term contract
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.9 / 5
features 4.7 / 5
design 4.6 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.4 / 5
support 4.4 / 5

Pros & Cons from Real Users

Pros

  • Feature rich - Customer history, dashboard, daily results, etc. Easy to set-up and change. SMS enabled tool for customer contact. Delivery enabled - DoorDash or inhouse drivers. Easy to learn for non-techie team. Support. Constant improvement/roadmap updates.
  • - Ease of use - Payment process - Customer support - Learning resources - Multiple services - Pickup and delivery
  • - Effectiveness - Speed - Easy to learn POS - 24/7 Customer Service And of course Taylor!!!!!!!!!!!
  • I am a new Laundry owner. We researched and chose Cents as it was a new up and coming company. We were impressed from the start. Every aspect from our first consultation to product set up and installation was top notch. Great customer service and follow through every step of the way. Highly recommend Cents.
  • Fantastic and patient customer service with tech challenged people and staff. Product excellent. Allows us to monitor and check growth, track sales and and improve customer service to clients. It also available to communicate to clients IN SPANISH!

Cons

  • Relatively young platform, so sometimes a little buggy, but quick to address it. Pricey.
  • - Intake flow - Dry cleaning - Order minimums - Pricing modifiers
  • -Wish we could speak to DoorDash directly -Need an iOS App!!
  • So far we gave no complaints regarding their products or services.
  • Cents is a new company so there are services that I would like that they don’t have yet. Their CEO loves feedback though and has implemented several changes I’ve requested though so I feel like it’s really more of a plus than a negative.

Pros & Cons from Real Users

Pros

  • It is very easy to set up, use and customise. Even building my own website using the "drop down" items made this a great experience. Customer service has been great so far!
  • As a start up small, home based business I researched for a company that would set me up for a success and CleanCloud was the best decision I made! They have thought of all the issues that ever could arise! Customer support is spectacular and always available.
  • Compared to legacy products the software provides an exclusive opportunity to leverage technology implementation to control orders, customer profiles, and inside-store organization as well as metrics that can help review customer experience. It's fast, always live, and accessible from any device connected to the internet. Garment tags are a key element that differentiates key information in each print, minimizing errors. The interface it's easy to understand and the workflow is also easy to learn and teaches how to use it easily and logically. But the key element it's that there is an easy and fast way to communicate with customers quickly and effectively for order updates or marketing purposes. In the USA the option of having Doordash dispatched from the main interface has saved hours of driving for nonrouted orders giving place to increase speed in deliveries. As a small operator, the integration complements all that I was missing with my past software, and I still need it to integrate lockers and other routes.
  • CleanCloud has been a vital component in our business's success. Its remarkable impact on our growth is undeniable. Our customers and staff alike find it incredibly easy to use and integrate into their daily operations. We confidently recommend CleanCloud to any business looking to optimize their workflow and drive success.
  • Customer portal, automated text message to customers, route optimization for pickup and delivery. Customer notes. Overview of the metrics.

Cons

  • There are a couple of features that would be good to have and more flexibility on the website but to be honest these are just minor glitches.
  • I wish the website builder was a little better. I tried it this week and the preview I created was nothing like the sample website I was shown. I’m sure it will improve over time
  • App driver notifications does not send push notifications when new orders are created. Same as main screen does not get notified about app new created orders in order to identified and verified if they can be collected before the date the customer options was and be aware of such new orders. Disruption on work flow processing limited the automatic messaging for order status.
  • No issues so far. We love all features. Very happy.
  • Needs few more features for metrics & data export. Need features such as employee to login and view their individual hours worked and tips collected by logging in.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cents
Founded: 2019
United States
www.trycents.com

Company Information

CleanCloud
Founded: 2014
United Kingdom
cleancloudapp.com

Alternatives

Alternatives

CleanMax

CleanMax

Arbelsoft

Categories

Categories

Dry Cleaning Features

Barcoded Garments
Customer Accounts
Email Marketing
Employee Management
Point of Sale (POS)

Point of Sale Features

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
eCommerce Integration
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management

Dry Cleaning Features

Barcoded Garments
Customer Accounts
Email Marketing
Employee Management
Point of Sale (POS)

Integrations

DoorDash
Google Maps
Gusto
Onfleet
PayPal
QuickBooks Online
Stripe
Xero

Integrations

DoorDash
Google Maps
Gusto
Onfleet
PayPal
QuickBooks Online
Stripe
Xero
Claim Cents and update features and information
Claim Cents and update features and information
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