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About

Build long-term relationships with your best guests by rewarding them with uniquely personalized experiences that keep them coming back. Cendyn Loyalty, powered by our award-winning content management system (CMS), enables you to seamlessly manage your own content, images and offers. Multiple program types are supported including stay, nights, recognition, birthday and surprise and delight for any type of hotel or brand. Allow members to use their social media credentials to sign in, view loyalty status, redeem rewards, receive offers and more in a personalized, members-only portal. Determine the redemption process that fits your business requirements and your guests. With our reward management capabilities, recognize your loyal customers with points, vouchers, touchless gift cards, and more. Deliver customized, dynamic multilanguage communications and recognize members with personalized offers, member rates, reward notifications and more.

About

bLoyal, a cloud-based omnichannel loyalty and rewards program platform enables users to integrate with point of sale (POS) systems and eCommerce solutions. bLoyal is suitable for small to large companies in different industries. bLoyal allows users to create different types of buyer programs, offers, and promotions with options for loyalty points, tiered award programs, and more. bLoyal also features the 360 CRM that connects customers' reward balances and purchases in a single profile.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hotels and resorts looking for a centralized platform and member portal where guests can view and redeem rewards.

Audience

Global Markets

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$39.00/month
Starting price $39.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.5 / 5
design 1.5 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Tons of reporting and information stored. There are absolutely NO other Pros to using this defunct system.
  • I think these are nice guys, not malicious scammers, but as far as positive aspects about their system--as soon as I think of one, I will let you know.

Cons

  • Customer service takes forever. Reports are difficult to figure out. They changed my subscription rate several times. They often place blame on my POS company for their applications failures. They told me it would be a seamless integration and that they would be able to set up my frequent buyer accounts but they did many of them wrong.
  • --does not integrate with Counterpoint very well --slow/no service response --clunky and redundant integration site --slow hosting due to narrow bandwidth --as "buggy" as I have ever seen

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Cendyn
Founded: 1996
United States
www.cendyn.com/loyalty/

Company Information

bLoyal
Founded: 2008
United States
www.bloyal.com

Alternatives

FreeKwent

FreeKwent

mKonnekt

Alternatives

Loyax

Loyax

Sirma
Vauchar

Vauchar

Arctic Technologies

Categories

Categories

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management Features

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Integrations

Clarabridge
Delphi
Frontdesk Anywhere
KORONA POS
Kaleris
LS Retail
Maestro PMS
Mews
Microsoft Dynamics 365
OpenTable
QuadraNet Reservations
QuickBooks Online
ResortSuite PMS
STR
SkyTouch Hotel OS
Smart Hotel Software
SpaSoft
Zendesk
roommaster

Integrations

Clarabridge
Delphi
Frontdesk Anywhere
KORONA POS
Kaleris
LS Retail
Maestro PMS
Mews
Microsoft Dynamics 365
OpenTable
QuadraNet Reservations
QuickBooks Online
ResortSuite PMS
STR
SkyTouch Hotel OS
Smart Hotel Software
SpaSoft
Zendesk
roommaster
Claim Cendyn Loyalty and update features and information
Claim Cendyn Loyalty and update features and information
Claim bLoyal and update features and information
Claim bLoyal and update features and information