eGain AnalyticseGain Corporation
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Related Products
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About
Built with security in mind, ensuring the safety of your data is paramount. Using industry leading security practices, Casting Crane is designed to incorporate granular and powerful security, while still delivering an elegant and intuitive experience. Casting Crane is web-based software developed exclusively for the unique needs of studios, networks, production companies, and casting professionals. Easy to use and easy to deploy, there is no software to install or IT department required. Our software enables your team to log in and work from anywhere. With role-based access to specific casting calls and projects, you can enable your team and stakeholders to collaborate in a unified and secure environment. Filter, sort, slice and dice your private applicant database. Casting Crane offers a simple but powerful search interface to quickly find the exact applicant you're looking for from any of your casting forms.
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About
eGain Analytics makes it easy to measure, analyze and refine your contact center operations, knowledge and web customer experience. Create informative reports, charts and dashboards effortlessly. Slice-&-dice the data in any number of ways and use it to manage the business effectively. Measure performance by agent, queue, call type, category and more. The highly flexible report builder wizard allows data to be grouped, sorted, sliced-&-diced by a number of business hierarchies for a 360 degree view. Contact center managers gain visibility of a host of data, with contact volumes, abandon rates, response times and service levels being just the tip of the iceberg. Knowledge managers gain visibility of article views, feedback, search behavior, contact deflection and a whole lot more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone in need of an advanced Audition and Casting solution
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Audience
Customer engagement platform for enterprises
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$50 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationCasting Crane
www.castingcrane.com
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Company InformationeGain Corporation
Founded: 1997
United States
www.egain.com/products/analytics/
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Categories |
Categories |
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Integrations
Talkdesk
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