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About

Carti is the AI sales associate that turns browsers into buyers. Built specifically for Shopify merchants, Carti gives every visitor a personalized shopping experience by answering questions instantly, recommending the right products, and guiding shoppers toward checkout — all without human intervention. Unlike generic chatbots, Carti automatically learns your entire product catalog, store policies, and customer preferences to deliver accurate, contextual responses. It proactively engages visitors before they leave, recovers abandoned carts with personalized interventions, and surfaces insights about what shoppers are asking so you can optimize your store. Carti works out of the box with a five-minute setup, no coding required. Whether you sell fashion, beauty, home goods, or pet products, Carti adapts to your industry and brand voice.

About

Microsoft’s Copilot Checkout and Brand Agents are new AI-driven commerce capabilities designed to shorten the path from browsing to buying by letting customers discover, compare, and complete purchases without leaving an AI conversation while keeping merchants in control of the transaction and customer relationship. Copilot Checkout embeds a fully conversational shopping and payment flow into Microsoft’s Copilot AI experience, so shoppers can ask about products, get recommendations, compare options, and check out right inside the chat interface with no redirects or friction, and merchants stay the merchant of record while orders are processed through partners like PayPal, Shopify, and Stripe. Brand Agents are AI-powered shopping assistants that merchants deploy on their own sites (initially via Shopify and Microsoft Clarity) to provide brand-specific conversational guidance, answer customer questions in the brand’s voice, and help visitors explore inventory, handle objections, etc.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Shopify merchants

Audience

Merchants, ecommerce teams, and retail marketers who want to integrate AI-powered conversational shopping and checkout directly into AI assistants and their own websites to boost conversions and guide customers from discovery to purchase

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Carti
Founded: 2025
United States
heycarti.com

Company Information

Microsoft
Founded: 1975
United States
about.ads.microsoft.com/en/blog/post/january-2026/conversations-that-convert-copilot-checkout-and-brand-agents

Alternatives

Alternatives

SmartBot

SmartBot

BestChat
ChatWILL

ChatWILL

CWILL
SimGym

SimGym

Shopify
ChatWILL

ChatWILL

CWILL

Categories

eCommerce Tools Supported

Categories

Integrations

Shopify Supported
Microsoft Clarity Not Supported
Microsoft Copilot Not Supported
PayPal Not Supported
Stripe Not Supported

Integrations

Shopify Supported
Microsoft Clarity Supported
Microsoft Copilot Supported
PayPal Supported
Stripe Supported
Claim Carti and update features and information
Claim Carti and update features and information
Claim Copilot Checkout and update features and information
Claim Copilot Checkout and update features and information