Caremerge vs. InTouchLink Comparison


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The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing & the Care Circle portal for friends & family. Subscription includes CQC & CIW compliance tool MOA Benchmarking to deliver a solution combining both homecare management & compliance. Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot. CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London & Melbourne. 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About Caremerge provides EHR and Engagement solutions to Senior Living providers that promote wellness and inspire collaboration between residents, staff and families. Our simple and user-friendly solutions improve quality of care while improving quality of time spent with residents and families. Our solutions help deliver actionable insights that improve quality of life and quality of time spent. We believe in a friction-less client care model that creates long-lasting partnerships with successful outcomes. Our company was built on a passion to help senior living communities help bring peace of mind and joy throughout the aging experience. This brings us to our mission, which is to ensure the aging experience is filled with peace of mind and joy.	About InTouchLink offers robust senior living solutions (calendar, menus, activities, maintenance) for senior care communities in North America. Built on top-notch technology, InTouchLink aims to enhance communication between senior living operators and residents. Fast, efficient, and easy-to-use, InTouchLink makes communication simple with its dedicated, 24×7, building-wide TV Channel with easily managed activities, menus and photos; increases operational efficiencies through easy content management, service exchange, menu, and calendar management; and enhances resident satisfaction through ongoing surveys.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Senior Living Communities	Audience Senior care communities in North America
Support Phone Support Not Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing Core Platform available at scalable monthly subscription, with optional module add-ons available at any time. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Caremerge Founded: 2012 United States www.caremerge.com	Company Information InTouchLink Founded: 2008 Canada www1.intouchlink.com
Alternatives StoriiCare	Alternatives DocTract
Aline Aline Senior Living	VoiceFriend
ECP	PointClickCare
VoiceFriend	Cliniconex
August Health View All	eMenuCHOICE View All
Categories Assisted Living Supported Electronic Medical Records (EMR) Supported	Categories Assisted Living Supported Food Service Management Supported Long Term Care Supported Nursing Home Supported
Assisted Living Features Admissions Management Supported Billing & Invoicing Not Supported Building Maintenance Supported Care Planning Supported Event / Activities Planning Supported Incident Management Supported Marketing / Lead Management Supported Meal / Nutrition Management Not Supported Medical Records Supported Medication Tracking Supported New Resident Assessment Supported Resident Info Management Supported Scheduling Supported Staff Management Supported Work Order Management Supported	Assisted Living Features Admissions Management Not Supported Billing & Invoicing Not Supported Building Maintenance Supported Care Planning Supported Event / Activities Planning Supported Incident Management Not Supported Marketing / Lead Management Supported Meal / Nutrition Management Supported Medical Records Not Supported Medication Tracking Not Supported New Resident Assessment Not Supported Resident Info Management Supported Scheduling Supported Staff Management Supported Work Order Management Supported Show More Features Food Service Management Features Costing Not Supported For Cafeterias Supported For Healthcare Facilities Supported Free / Reduced Meals Not Supported Inventory Management Not Supported Menu Planning Supported Nutritional Analysis Not Supported Online Payments / Funding Not Supported Point of Sale (POS) Not Supported Purchasing Not Supported Recipe Management Not Supported Schools Not Supported Tray Tracking Not Supported Long Term Care Features Claims Management Not Supported Clinical Care Not Supported EHR Not Supported Electronic Health Record Not Supported For Home Care Providers Not Supported For Nursing Homes Supported Geriatric Care Supported MDS Review Not Supported Patient Records Not Supported Staff Scheduling Not Supported Nursing Home Features Billing & Invoicing Not Supported Charting Not Supported Electronic Signature Not Supported Incident Management Not Supported Meal / Nutrition Management Supported Medication Tracking Not Supported Patient Intake Not Supported Referral Management Not Supported Scheduling Not Supported
Integrations Aline Supported Amazing Charts EHR Supported Amazon Supported DocuTrack Supported FrameworkLTC Supported FullCount Supported Go Icon Supported NextGen Healthcare EHR Supported Rx30 Pharmacy System Supported ServingIntel Not Supported TheWorxHub Supported Show More Integrations View All 13 Integrations	Integrations Aline Not Supported Amazing Charts EHR Not Supported Amazon Not Supported DocuTrack Not Supported FrameworkLTC Not Supported FullCount Not Supported Go Icon Not Supported NextGen Healthcare EHR Not Supported Rx30 Pharmacy System Not Supported ServingIntel Supported TheWorxHub Not Supported Show More Integrations View All 1 Integration
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