eRSP

eRSP

Kaleida Systems
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About

Carecenta is a web-based business management software solution for adult day care, home care, and home infusion service providers. Offering an integrated suite of applications for scheduling and HR, billing and payroll, and control and reporting, Carecenta helps users automate their daily routine tasks, streamline and minimizing visit-to-payment cycle, and improve the lives of patients, coordinators, and caregivers. Other features electronic visit verification, real-time attendance monitoring, over 150 real-time reports, bullet-proof HR regulation compliance, instant billing with 100% accuracy, mobile-friendly access, human error and fraud protection, automated payment consolidation, among others.

About

eRSP™ is the industry leading, cloud based, home care software featuring; client management, scheduling, billing, and payroll solutions that are easily tailored for companion care, special needs, assisted living, and skilled care services. eRSP™ is a highly customizable and feature-rich agency management software designed for the private duty home care industry. First deployed in 2002, eRSP™ is the original cloud-based home care solution. eRSP™ has grown up with the home care industry and offers both innovative features and experienced services. For agencies providing both private duty and skilled nursing care, eRSP™ is the perfect solution. The eRSP™ Medicaid/Insurance suite enables agencies to manage both business processes with a single integrated solution. We are committed to working with the Supported Living Community to provide a customized eRSP™ solution for agencies that provide supported and independent living services to those with developmental disabilities.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Carecenta is perfectly suited for home care agencies, social adult day care facilities, hospices, home infusion companies, assisted living, and nursing homes.

Audience

Agencies and businesses interested in a home care solution for their client management, scheduling, billing, and payroll operations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.3 / 5
features 1.0 / 5
design 1.3 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Never got to find out as I never got my concerns addressed. And I never got to discuss any of this either salesperson.
  • The service was ok but Demetrius and Lisa are very unprofessional. They were discussing the bill with my staff members and if they can do that with staff who knows what they will do with my clients. I am happy to be done and gone.
  • Nothing. We have paid for a year but are currently using a spreadsheet!

Cons

  • I discussed program with Jeffrie, a sales person. I signed on and paid 499,00 onboard fee. Next day I had a few concerns and questions and reached out to Jeff. He never responded to my calls or e mail. I took that as a major red flag. I immediately notified Jeffrey, as well as billing and customer service of my intent to exercise three day intent to cancel. No work had been done on my acct. To this day I cannot get anyone to talk to me and they have not refunded my 499 bucks. They also go by name Daycenta. Not sure what that is about. Just want to warm you to be very wary of this company Why take someone’s money when you have done nothing to earn it. And why not return calls to answer questions? The only person who is at all professional was Lisa in customer service.
  • Doesn’t have any sense of privacy or respect. It’s not about a bill, it’s about pricy and security. You don’t know who is on the other side of that phone!
  • Everything . We have paid for a year but are currently using a spreadsheet!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Carecenta
Founded: 2013
United States
www.carecenta.com

Company Information

Kaleida Systems
Founded: 2011
United States
www.kaleidasystems.com/index.html

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Categories

Healthcare HR Supported
Home Care Supported
Home Health Care Supported

Categories

Home Care Supported
Medical Scheduling Supported

Home Care Features

Billing & Invoicing Supported
Care Plan Management Supported
Caregiver Management Supported
Client Management Supported
Field Communication Supported
Insurance Management Supported
Payroll Management Supported
Scheduling Supported
Visit Verification Supported

Home Health Care Features

Billing & Invoicing Supported
Charting Supported
Electronic Signature Supported
Employee Tracking Supported
Medication Database Supported
Patient Intake Supported
Scheduling Supported
Time / Task Reporting Supported

Integrations

ADP Comprehensive Services Not Supported
Microsoft Dynamics 365 Not Supported
Oracle PeopleSoft Not Supported
Paychex Flex Not Supported
Paycor Not Supported
QuickBooks Online Not Supported

Integrations

ADP Comprehensive Services Supported
Microsoft Dynamics 365 Supported
Oracle PeopleSoft Supported
Paychex Flex Supported
Paycor Supported
QuickBooks Online Supported
Claim Carecenta and update features and information
Claim Carecenta and update features and information
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