Generations

Generations

Integrated Database Systems
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About

Carecenta is a web-based business management software solution for adult day care, home care, and home infusion service providers. Offering an integrated suite of applications for scheduling and HR, billing and payroll, and control and reporting, Carecenta helps users automate their daily routine tasks, streamline and minimizing visit-to-payment cycle, and improve the lives of patients, coordinators, and caregivers. Other features electronic visit verification, real-time attendance monitoring, over 150 real-time reports, bullet-proof HR regulation compliance, instant billing with 100% accuracy, mobile-friendly access, human error and fraud protection, automated payment consolidation, among others.

About

Fully integrated Electronic Visit Verification (EVV) Telephony to streamline your reimbursement process and maintain accurate billing and payroll data. Real-time visit verification and missed visit alerts ensure reliable quality care is always delivered. Generations is cloud-hosted and completely mobile. Your data is always secure and accessible only to those with proper permissions. Free mobile apps for the entire homecare team, including caregivers, case managers, administrators, and clients. Support is unlimited and available through LiveChat or phone. Absolutely no limits or hidden fees. Work with a one-on-one on-boarding specialist for easy setup. A dedicated Generations Success Manager will ensure your homecare team is using all of the essential tools in Generations.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Carecenta is perfectly suited for home care agencies, social adult day care facilities, hospices, home infusion companies, assisted living, and nursing homes.

Audience

All-in-one agency management solution that gives providers the power to connect care teams, simplify daily tasks, and maintain compliance

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$300 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.3 / 5
features 1.0 / 5
design 1.3 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Never got to find out as I never got my concerns addressed. And I never got to discuss any of this either salesperson.
  • The service was ok but Demetrius and Lisa are very unprofessional. They were discussing the bill with my staff members and if they can do that with staff who knows what they will do with my clients. I am happy to be done and gone.
  • Nothing. We have paid for a year but are currently using a spreadsheet!

Cons

  • I discussed program with Jeffrie, a sales person. I signed on and paid 499,00 onboard fee. Next day I had a few concerns and questions and reached out to Jeff. He never responded to my calls or e mail. I took that as a major red flag. I immediately notified Jeffrey, as well as billing and customer service of my intent to exercise three day intent to cancel. No work had been done on my acct. To this day I cannot get anyone to talk to me and they have not refunded my 499 bucks. They also go by name Daycenta. Not sure what that is about. Just want to warm you to be very wary of this company Why take someone’s money when you have done nothing to earn it. And why not return calls to answer questions? The only person who is at all professional was Lisa in customer service.
  • Doesn’t have any sense of privacy or respect. It’s not about a bill, it’s about pricy and security. You don’t know who is on the other side of that phone!
  • Everything . We have paid for a year but are currently using a spreadsheet!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Carecenta
Founded: 2013
United States
www.carecenta.com

Company Information

Integrated Database Systems
www.idb-sys.com

Alternatives

Alternatives

Aaniie

Aaniie

Aaniie Care
Senior Oaks

Senior Oaks

Senior Oaks LLC
Fastrack Home Care

Fastrack Home Care

Fastrack Healthcare Systems
Netsmart Homecare

Netsmart Homecare

Netsmart Technologies

Categories

Healthcare HR Supported
Home Care Supported
Home Health Care Supported

Categories

Home Care Supported

Home Care Features

Billing & Invoicing Supported
Care Plan Management Supported
Caregiver Management Supported
Client Management Supported
Field Communication Supported
Insurance Management Supported
Payroll Management Supported
Scheduling Supported
Visit Verification Supported

Home Health Care Features

Billing & Invoicing Supported
Charting Supported
Electronic Signature Supported
Employee Tracking Supported
Medication Database Supported
Patient Intake Supported
Scheduling Supported
Time / Task Reporting Supported

Home Care Features

Billing & Invoicing Supported
Care Plan Management Supported
Caregiver Management Supported
Client Management Supported
Field Communication Not Supported
Insurance Management Not Supported
Payroll Management Supported
Scheduling Supported
Visit Verification Supported

Integrations

QuickBooks Online Not Supported

Integrations

QuickBooks Online Supported
Claim Carecenta and update features and information
Claim Carecenta and update features and information
Claim Generations and update features and information
Claim Generations and update features and information