Corella

Corella

Business Innovise Hub
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About

Carecenta is a web-based business management software solution for adult day care, home care, and home infusion service providers. Offering an integrated suite of applications for scheduling and HR, billing and payroll, and control and reporting, Carecenta helps users automate their daily routine tasks, streamline and minimizing visit-to-payment cycle, and improve the lives of patients, coordinators, and caregivers. Other features electronic visit verification, real-time attendance monitoring, over 150 real-time reports, bullet-proof HR regulation compliance, instant billing with 100% accuracy, mobile-friendly access, human error and fraud protection, automated payment consolidation, among others.

About

Corella is the care-operations platform for Australian NDIS, aged-care and community providers: rostering, care records, compliance, billing and claims, and HR in one system. Rostering: a week board; group, recurring and sleepover shifts; nine SCHADS award checks on the draft roster; open shifts; clock-on with the position recorded. Care records: need-to-know and office-only walls, support plans, progress notes that lock, charts and medication recorded from the shift, and incidents with reportable tracks for the NDIS Commission and aged-care SIRS. Compliance: expiry alerts, read-and-acknowledge, custom forms, risk assessments and an audit log. Billing: the NDIS price book, invoice runs, the NDIA's 16-column bulk payment file ready to upload in the provider portal, the outcome file read back, Xero and a payroll CSV. Every provider gets its own isolated instance, hosted in Sydney. A$19 per staff user per month, no GST, everything included; A$149 monthly minimum; fami

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Carecenta is perfectly suited for home care agencies, social adult day care facilities, hospices, home infusion companies, assisted living, and nursing homes.

Audience

Australian NDIS, aged-care and community care providers, support coordinators and plan managers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$19 AUD / staff user / month
A$19 per staff user per month, no GST, everything included. A$149 monthly minimum. Participant and family portal logins are free. The website is A$19 a month on top, and texts are 10c a part.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.3 / 5
features 1.0 / 5
design 1.3 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Never got to find out as I never got my concerns addressed. And I never got to discuss any of this either salesperson.
  • The service was ok but Demetrius and Lisa are very unprofessional. They were discussing the bill with my staff members and if they can do that with staff who knows what they will do with my clients. I am happy to be done and gone.
  • Nothing. We have paid for a year but are currently using a spreadsheet!

Cons

  • I discussed program with Jeffrie, a sales person. I signed on and paid 499,00 onboard fee. Next day I had a few concerns and questions and reached out to Jeff. He never responded to my calls or e mail. I took that as a major red flag. I immediately notified Jeffrey, as well as billing and customer service of my intent to exercise three day intent to cancel. No work had been done on my acct. To this day I cannot get anyone to talk to me and they have not refunded my 499 bucks. They also go by name Daycenta. Not sure what that is about. Just want to warm you to be very wary of this company Why take someone’s money when you have done nothing to earn it. And why not return calls to answer questions? The only person who is at all professional was Lisa in customer service.
  • Doesn’t have any sense of privacy or respect. It’s not about a bill, it’s about pricy and security. You don’t know who is on the other side of that phone!
  • Everything . We have paid for a year but are currently using a spreadsheet!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Carecenta
Founded: 2013
United States
www.carecenta.com

Company Information

Business Innovise Hub
Australia
corellacare.com.au

Alternatives

Alternatives

Rostery

Rostery

Notion Tech
Senior Oaks

Senior Oaks

Senior Oaks LLC
CareOS

CareOS

CareOS (Byte River Ltd)
Fastrack Home Care

Fastrack Home Care

Fastrack Healthcare Systems

Categories

Healthcare HR Supported
Home Care Supported
Home Health Care Supported

Categories

Home Care Supported

Corella runs home care from the roster to the invoice: Support at Home budgets for each client, visits rostered with nine SCHADS award checks, clock-on at the client's home with the position recorded, progress notes, medication and incidents recorded from the shift, and invoices built from approved work. Every provider gets its own instance, hosted in Sydney.

Home Care Features

Billing & Invoicing Supported
Care Plan Management Supported
Caregiver Management Supported
Client Management Supported
Field Communication Supported
Insurance Management Supported
Payroll Management Supported
Scheduling Supported
Visit Verification Supported

Home Health Care Features

Billing & Invoicing Supported
Charting Supported
Electronic Signature Supported
Employee Tracking Supported
Medication Database Supported
Patient Intake Supported
Scheduling Supported
Time / Task Reporting Supported

Home Care Features

Billing & Invoicing Supported
Care Plan Management Supported
Caregiver Management Supported
Client Management Supported
Field Communication Supported
Insurance Management Not Supported
Payroll Management Supported
Scheduling Supported
Visit Verification Supported

Integrations

Google Calendar Not Supported
Microsoft Outlook Not Supported
Xero Not Supported

Integrations

Google Calendar Supported
Microsoft Outlook Supported
Xero Supported
Claim Carecenta and update features and information
Claim Carecenta and update features and information
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Claim Corella and update features and information