WellSky CareTend vs. RxConnect Comparison


WellSky CareTend WellSky	RxConnect Netsmart Technologies	+	+
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About WellSky CareTend is a comprehensive software platform for home infusion and specialty pharmacy providers, streamlining intake, dispensing, delivery, billing, and clinical documentation. With over 25 years of industry expertise behind it, WellSky CareTend supports HIPAA-compliant workflows, real-time inventory tracking, automated claims submission, and patient engagement tools. It integrates with EHRs and courier networks and includes built-in support for compounded IV drugs, TPN, and DME/HME.	About RxConnect is a web-based pharmacy solution specifically designed to meet the medication dispensing needs of inpatient hospitals. Its easy-to-use interface allows clinicians to send pharmacy orders directly within their EHR, electronically connecting order entry with pharmacies to seamlessly receive and provide medication. RxConnect supports dispensing capabilities with automated dispensing machines (ADMs) and connects with the electronic medication administration record (eMAR) to provide closed-loop medication management. Clinicians can review and manage drug interactions, allergies and patient-specific dosing via a clinical rules engine. Drug disease, alcohol interactions as well as lab and tobacco, pregnancy, lactation and general precautions and black box warnings are also provided. Inventory, formulary, progress notes, labs integration and intervention documentation, as well as pharmacy notes, are all included.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Providers in HME/DME, home infusion, home health agency and specialty pharmacy searching for a solution to improve their care services	Audience Inpatient hospitals and pharmacies searching for an advanced Medication Management solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.3 / 5 ease 1.0 / 5 features 1.3 / 5 design 1.0 / 5 support 1.3 / 5 Read all reviews
	Pros & Cons from Real Users Pros Nothing. No. Completely took advantage of my trust. Only payment is bank transfer. Complete scam. Scam alert. Nothing. I tried to rate this zero stars, but 1 is low as you go. The integrated 3rd party search tool is very quick & accurate. The processing queues are flush with the same info for every script. Cons They destroyed my trust in them when I called to pause my order, and they then shipped it three days later anyway. My vet changed the medicine requirements as our needs changed, so I called to pause the order. I told them I would follow up when to place the order. They asked how long and I told them it would probably be a few days before I knew. Instead, they took the opportunity to bill, charge, and ship without my authorization or even confirming with me first. Everything! Too much manipulation of dose, directions, needed Click this first, or maybe this. Who knows? Lots of red indicating something is not right. I will take Epic or Cerner ANY day before this ! The system is unintuitive when moving on to the next screen during processing. Some basic functions like transferring in meds from a different retail Rx or selecting DAW can be tedious & should be streamlined more for the end user.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information WellSky Founded: 1980 United States wellsky.com/home-infusion/	Company Information Netsmart Technologies Founded: 1978 United States www.ntst.com/Offerings/RxConnect
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Categories Home Care Supported Pharmacy Supported	Categories Medication Management Supported Pharmacy Supported
Pharmacy Features Automatic Refills Not Supported Barcode Generation Not Supported Claims Management Supported Compounding Not Supported E-Prescribing Not Supported Electronic Signature Supported Forms Management Supported Insurance Processing Not Supported Inventory Management Not Supported Multi-Store Management Not Supported Online Refills Not Supported Pill Database Supported Pill Imaging Not Supported Point of Sale (POS) Not Supported Prescription Processing Not Supported Rx Image Scanning Not Supported Signature Capture Not Supported	Pharmacy Features Automatic Refills Not Supported Barcode Generation Supported Claims Management Supported Compounding Not Supported E-Prescribing Not Supported Electronic Signature Supported Forms Management Supported Insurance Processing Not Supported Inventory Management Supported Multi-Store Management Not Supported Online Refills Not Supported Pill Database Supported Pill Imaging Supported Point of Sale (POS) Not Supported Prescription Processing Not Supported Rx Image Scanning Not Supported Signature Capture Not Supported
Integrations No info available.	Integrations No info available.
Claim WellSky CareTend and update features and information Claim WellSky CareTend and update features and information	Claim RxConnect and update features and information Claim RxConnect and update features and information