CareComplete vs. PointClickCare Comparison


CareComplete JewelCode	PointClickCare	+	+
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About CareComplete™ Plus runs on a secure cloud server. This means that you can use it on a desktop, laptop, tablet, iPad, and phones, both Android and Apple. You must have an Internet connection to use the software. We have partnered with ePC IT Solutions in Belmont, California, to provide a secure server that is unique to each client. This is the type of server that is used in banking and healthcare and has special security built in to protect client information. We have worked with ePC to create this type of security at an affordable rate. Usually, this type of server would cost thousands of dollars. This solution is specifically configured to protect your client’s protected health information (PHI) as indicated by HIPAA regulations. A secure connection must be configured on the devices you will use. This is not a random, walk-up-to-any-computer insecure web solution, it is a secure connection that belongs to just your company and you specify who may have access to your client info.	About Optimize your business with a single cloud-based platform that connects your care, services, and financial operations. Manage the change to PDPM with confidence and optimize your outcomes with transformational tools that drive a culture of continuous quality care. We've designed resources to guide you through a three step process to help face the new quality-driven world of PDGM with confidence. PointClickCare is the leading electronic health record (EHR) technology partner to North America’s long-term post-acute care (LTPAC) and senior care industry. We are committed to helping our customers navigate the new realities of their markets with confidence. More than 21,000 skilled nursing facilities, senior living communities, and home health agencies rely on us every day to build innovative solutions that transform the way care is delivered.
Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies interested in a secure server solution that is unique to each client	Audience Senior care facilities and senior living homes seeking a healthcare management solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $595 one-time payment Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 3.0 / 5 ease 3.0 / 5 features 3.0 / 5 design 4.0 / 5 support 3.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Love everything about PointClickCare. It has great reports, is easy to use, easy to add a patient. Fast, reliable. There isn't a thing I don't like. Plenty of features for the different departments. Progress notes are easily made on patients. Alerts, such as a new medication, are easily noted so that following nurses are aware to watch for side effects. Cons I have zero complaints! I have never had any issues. I like the note section and the activity section. I can get everything I need. When charting a medication that requires a nursing assessment such as when administering a pain medication, in addition to charting the medication was given, another screen pops up asking what their pain level was at on the 0-10 scale. There is an incredible lag before that screen pops up. If you click out and click back in a few times it may arrive but when you have 50 patients you are passing medications on, who has time for that. And you are asked the pain level for all their pain meds if you gave Tylenol and Morphine at the same time. There are multiple lags, because there are multiple medications that require an extra charting feature such as coumadin; their INR, any PRN medication; why are you giving it, Blood glucose checks; the result, insulin SQ administration; where did you give it, any injection, where did you give it. There is more but you get the idea. I'm not objecting to having to chart any of this. My objection is the lag time after clicking "yes" (indicating I gave the med) a white box pops up...and you wait....and wait...and wait... up to a minute sometimes, for the page to complete so you can chart the rest. For a busy nurse, this is unacceptable because one minute becomes one hour when you add up all the medications you are charting. Also, it's not easy to gather information about a patient. If you have been off a few days and you find you have a new patient, trying to look through their PCC chart to gather information about them is a lot of clicking that isn't intuitive...meaning one thing doesn't lead you to the next fluidly.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information JewelCode Founded: 2002 United States jewelcode.com/products/system-requirements-pricing/	Company Information PointClickCare Founded: 1995 Canada www.pointclickcare.com
Alternatives O-Meds OnTrackDev	Alternatives MedRight CareRight Technologies, LLC
DTSMS Btwixt	Eldermark Eldermark Software
Momentum EHR Momentum Healthware	StoriiCare
CyberGatekeeper InfoExpress	myUnity Netsmart Technologies
WinMagic SecureDoc WinMagic View All	SHP for Skilled Nursing Strategic Healthcare Programs View All
Categories Long Term Care Supported	Categories Assisted Living Supported Electronic Medical Records (EMR) Supported Long Term Care Supported Nursing Home Supported Value-Based Care Supported Wound Care Supported
Long Term Care Features Claims Management Not Supported Clinical Care Not Supported EHR Supported Electronic Health Record Supported For Home Care Providers Not Supported For Nursing Homes Not Supported Geriatric Care Supported MDS Review Not Supported Patient Records Supported Staff Scheduling Not Supported	Long Term Care Features Claims Management Supported Clinical Care Supported EHR Supported Electronic Health Record Supported For Home Care Providers Not Supported For Nursing Homes Supported Geriatric Care Supported MDS Review Supported Patient Records Supported Staff Scheduling Supported Show More Features Assisted Living Features Admissions Management Supported Billing & Invoicing Supported Building Maintenance Not Supported Care Planning Supported Event / Activities Planning Not Supported Incident Management Supported Marketing / Lead Management Not Supported Meal / Nutrition Management Not Supported Medical Records Not Supported Medication Tracking Supported New Resident Assessment Not Supported Resident Info Management Not Supported Scheduling Not Supported Staff Management Supported Work Order Management Not Supported Electronic Medical Records (EMR) Features Appointment Management Not Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Not Supported Handwriting Recognition Not Supported HIPAA Compliant Not Supported Integrated Telehealth Not Supported Meaningful Use Certified Not Supported MIPS Certified Not Supported ONC-ATCB Certified Supported Patient Portal Not Supported Self Service Portal Supported Voice Recognition Not Supported Nursing Home Features Billing & Invoicing Supported Charting Supported Electronic Signature Supported Incident Management Supported Meal / Nutrition Management Supported Medication Tracking Supported Patient Intake Supported Referral Management Supported Scheduling Supported
Integrations Axys Not Supported CHERRY Not Supported Carefeed Not Supported Clarity Security Not Supported CrandallMenus Not Supported EasyShifts Not Supported Flax Not Supported Go Icon Not Supported K4Community Not Supported Property Inspect Not Supported Quiltt Not Supported RevMaxx AI Not Supported ScribeHealth Not Supported Service Center Not Supported ServingIntel Not Supported ShiftNex AI Not Supported StoriiCare Not Supported TigerConnect Not Supported Viibrant Not Supported eMenuCHOICE Not Supported Show More Integrations	Integrations Axys Supported CHERRY Supported Carefeed Supported Clarity Security Supported CrandallMenus Supported EasyShifts Supported Flax Supported Go Icon Supported K4Community Supported Property Inspect Supported Quiltt Supported RevMaxx AI Supported ScribeHealth Supported Service Center Supported ServingIntel Supported ShiftNex AI Supported StoriiCare Supported TigerConnect Supported Viibrant Supported eMenuCHOICE Supported Show More Integrations View All 29 Integrations
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