CardPointe

CardPointe

CardConnect
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About

Our merchant processing solution gives you a single, user-friendly portal. This payment processing platform also features numerous integrations and add-ons that boost its functionality and allow you to offer even greater convenience to your customers. This is the most comprehensive credit card processing option available when you want to create a seamless experience for transactions. From this comprehensive portal, get a high-level overview of your business’s payments in real-time, or drill into each transaction to conduct refunds, voids, or resend and reprint receipts. You can even go more granular than this to isolate new vs. returning customers and how both segments choose to pay, whether they use magstripe plastic, EMV chip cards, or NFC-enabled cards and mobile devices. All these transaction management analytics are viewable in real-time — directly through your POS reporting software.

About

Here at PaymentCloud Merchant Services, we provide credit card processing for businesses of all types. From Fortune 100 companies to small, local storefronts, ecommerce or retail, and all levels of risk, we can support each and every business. We have a robust toolset of integrations with nearly any platform, shopping cart, and CRM, unified fraud detection software, and chargeback mitigation tools that allow you to reduce your risk and amplify your reward. Talk with one of our dedicated account managers to get personalized care and a real person every single time. PaymentCloud lays the foundation businesses need to thrive. With 50+ years of combined experience within the payments industry, we look forward to paving the way to your business’ success. Free cost comparison. Seamless setup. Chargeback and fraud prevention. Hundreds of integrations. Low risk and hard to place industries accepted.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies interested in a complete payment platform

Audience

Business owners looking for credit card processing platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Literally nothing there signup process was complicated too. I have never seen a business or service have 0 thing they have done well but here we are
  • The few times it worked. This paragraph wants a hundred words to say that this doesn't work so this is the long version of me saying they do not work or help you make it work.

Cons

  • This company will hold payments. Which is fine, but then they will just NOT respond to you for months. Borderline stealing. Outdated complicated UI, Terrible Support, delayed payments and expensive fees,
  • Having to wait on the phone for 3 going on 4 hours now for support to refund a customer they charged 4 times instead of once.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

CardConnect
Founded: 2006
United States
cardconnect.com/cardpointe

Company Information

PaymentCloud
Founded: 2015
United States
paymentcloudinc.com

Alternatives

Alternatives

OmniFlex

OmniFlex

WorldPay

Categories

Categories

Credit Card Processing Features

Cash Transactions Supported
Contactless NFC Supported
Electronic Receipts Supported
Electronic Signature Supported
Mobile Card Reader Supported
PCI Compliance Supported

Payment Processing Features

ACH Check Transactions Supported
Bitcoin Compatible Supported
Debit Card Support Supported
Gift Card Management Supported
Mobile Payments Supported
Online Payments Supported
POS Transactions Supported
Receipt Printing Supported
Recurring Billing Supported
Signature Capture Supported

Fraud Detection Features

Access Security Management Not Supported
Check Fraud Monitoring Supported
Custom Fraud Parameters Supported
For Banking Not Supported
For Crypto Not Supported
For eCommerce Supported
For Insurance Industry Not Supported
Internal Fraud Monitoring Supported
Investigator Notes Not Supported
Pattern Recognition Not Supported
Transaction Approval Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Not Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Supported
Order Management Supported
Promotions Management Not Supported
Returns Management Supported
SEO Management Not Supported
Shopping Cart Supported
Social Commerce Not Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Supported
Kitting Not Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Not Supported
SEO Management Not Supported
Shopping Cart Supported
Templates Not Supported

Integrations

Aesthetic Insight Supported
BigCommerce Not Supported
Chargebee Not Supported
CivicPlus Recreation Management Supported
Magento Not Supported
NetSuite Not Supported
Odoo Not Supported
OpenCart Not Supported
Orcatec Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Sage 50 Not Supported
Sage Accounting Not Supported
Sage X3 Not Supported
Shift4Shop Not Supported
Volusion Not Supported
Weebly Not Supported
Wix Not Supported
Xero Not Supported
Zen Cart Not Supported

Integrations

Aesthetic Insight Not Supported
BigCommerce Supported
Chargebee Supported
CivicPlus Recreation Management Not Supported
Magento Supported
NetSuite Supported
Odoo Supported
OpenCart Supported
Orcatec Not Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Sage 50 Supported
Sage Accounting Supported
Sage X3 Supported
Shift4Shop Supported
Volusion Supported
Weebly Supported
Wix Supported
Xero Supported
Zen Cart Supported
Claim CardPointe and update features and information
Claim CardPointe and update features and information
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Claim PaymentCloud and update features and information