CardPointe vs. Helcim Comparison


CardPointe CardConnect	Helcim	+	+
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About Our merchant processing solution gives you a single, user-friendly portal. This payment processing platform also features numerous integrations and add-ons that boost its functionality and allow you to offer even greater convenience to your customers. This is the most comprehensive credit card processing option available when you want to create a seamless experience for transactions. From this comprehensive portal, get a high-level overview of your business’s payments in real-time, or drill into each transaction to conduct refunds, voids, or resend and reprint receipts. You can even go more granular than this to isolate new vs. returning customers and how both segments choose to pay, whether they use magstripe plastic, EMV chip cards, or NFC-enabled cards and mobile devices. All these transaction management analytics are viewable in real-time — directly through your POS reporting software.	About Helcim is on a mission to build the world’s most loved payments company by making it easier for businesses to get paid and grow. Helcim delivers a better payments service by making it easier to sign up, providing smarter payment tools, and making it more affordable to get paid. The Helcim Card Reader is EMV and NFC enabled, accepts all major credit and debit cards, and does everything a traditional credit card machine can do and more. Let your customers go contactless and pay in seconds by tapping their credit card, debit card, or smartphone with Apple Pay or Google Pay enabled. Your customers can insert their chip card and securely enter their PIN on the reader to protect larger purchases.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies interested in a complete payment platform	Audience Businesses looking for an advanced Payment Processing solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No contracts, no monthly fees, volume discounts, deposits in 1-2 business days, and affordable interchange plus pricing. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Literally nothing there signup process was complicated too. I have never seen a business or service have 0 thing they have done well but here we are The few times it worked. This paragraph wants a hundred words to say that this doesn't work so this is the long version of me saying they do not work or help you make it work. Cons This company will hold payments. Which is fine, but then they will just NOT respond to you for months. Borderline stealing. Outdated complicated UI, Terrible Support, delayed payments and expensive fees, Having to wait on the phone for 3 going on 4 hours now for support to refund a customer they charged 4 times instead of once.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information CardConnect Founded: 2006 United States cardconnect.com/cardpointe	Company Information Helcim Founded: 2006 Canada www.helcim.com
Alternatives Cashflows	Alternatives The Card Association
eMerchantGateway	KORT KORT Payments
Durango Merchant Services	PayPal Point of Sale PayPal
Dharma Merchant Services	Flatpay
OmniFlex WorldPay View All	Nochex View All
Categories Credit Card Processing Supported Payment Gateways Supported Payment Processing Supported Virtual Terminals Supported	Categories Payment Processing Supported Point of Sale Supported Recurring Billing Supported Virtual Terminals Supported
	Payment Processing Features ACH Check Transactions Not Supported Bitcoin Compatible Not Supported Debit Card Support Supported Gift Card Management Not Supported Mobile Payments Supported Online Payments Supported POS Transactions Supported Receipt Printing Supported Recurring Billing Supported Signature Capture Not Supported Show More Features Point of Sale Features Barcode Scanning Not Supported Commission Management Not Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Supported Electronic Signature Not Supported Gift Card Management Not Supported Loyalty Program Not Supported Multi-Location Not Supported Restaurant POS Not Supported Retail POS Supported Returns Management Not Supported Recurring Billing Features Customer Portal Supported Deferred Billing Not Supported Discount Management Not Supported Dunning Management Supported Invoice History Supported Multi-Currency Not Supported Multi-Period Recurring Billing Not Supported Payment Processing Supported Recurring Donations Supported Subscription Billing Supported
Integrations AcuroVet Supported Aesthetic Insight Supported AllayPay Not Supported Atlas Supported ChargeAutomation Not Supported CivicPlus Recreation Management Supported Evenda Not Supported Juspay Not Supported Orcatec Supported QuickBooks Accountants Not Supported Quickwork Not Supported Tilavon Not Supported Workers by Delos Not Supported Show More Integrations View All 5 Integrations	Integrations AcuroVet Not Supported Aesthetic Insight Not Supported AllayPay Supported Atlas Not Supported ChargeAutomation Supported CivicPlus Recreation Management Not Supported Evenda Supported Juspay Supported Orcatec Not Supported QuickBooks Accountants Supported Quickwork Supported Tilavon Supported Workers by Delos Supported Show More Integrations View All 8 Integrations
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