CaptiFi

CaptiFi

CaptiFi Ltd
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About

CaptiFi is a guest WiFi marketing platform for pubs, restaurants, cafés, hotels, holiday lets, gyms, shops and other venues. It places a branded sign-in page on a venue’s WiFi, collects guest details and records marketing consent separately from WiFi access. Venues can use the guest list for email and SMS campaigns, automated review requests and guest follow-up. Depending on the plan, CaptiFi also provides loyalty rewards, WiFi games, event ticketing, table bookings with deposits, analytics, and multi-venue management. Growth and higher plans connect with services such as Mailchimp, Klaviyo, HubSpot, Toast and Square, and include API access and webhooks. CaptiFi works with compatible access points already in use or with its plug-and-play device. A 30-day trial is available; paid Lite starts at $24.99 per month for one site and up to 500 new guests.

About

Start Hotspot Cloud WiFi platform helps you build your WiFi and scale as you grow. Connect routers, customize splash pages, limit user Internet access, engage social WiFi users, accept credit card payments, check statistics and analytic. Hosted by us, managed by you from any device. Engage WiFi users with video or image ads. Location based video ads acounts for the best engagement motivators with high conversion rate. Lift your user experience to the next level using an innovative WiFi marketing approach! Send targeted Email campaigns. Promote brands and monetize by offering Video ads for access. Put a latest promotion or display coupon to be redeemed at retail store. Offer discounts and invite guests to complete survey or just get more info. Advertise and engage prospective customers with the right promotional message.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Pubs, restaurants, cafés, hotels, holiday lets, gyms and shops that want to build a guest list from their WiFi, and the MSPs and WiFi installers who look after them.

Audience

Local businesses, retailers, restaurants, and hotels that want a WiFi marketing solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$24.99/month
Lite is $24.99 a month for one site and up to 500 new guests a month. Prices are charged in local currency, so Lite is also £19.99 (GBP), €21.99 (EUR), CA$34.99 (CAD), A$38.99 (AUD) or NZ$44.99 (NZD) a month. Every plan starts with a 30-day free trial and can use the CaptiFi plug-and-play device, with a refundable deposit taken when the kit is ordered ($99, £60, €79, CA$99, A$129 or NZ$149). There is no setup fee and you can cancel any time.
Free Version Not Supported
Free Trial Supported

Pricing

$48 /Year /AP
Platform available as a Cloud subscription or an On-Premise installation in a customer data center.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.7 / 5
ease 3.7 / 5
features 3.7 / 5
design 3.3 / 5
support 3.7 / 5

Pros & Cons from Real Users

Pros

  • Nothing everything is BAD!!! the interface is from 20 years ago, hard to use and understand. Users can't log in.
  • Start Hotspot is a multi-functional software, we found it ideal for combining guest wifi network control and wifi marketing in our enterprises. It is very easy to work, since I can access the Start Hotspot portal even from my phone browser.
  • Start Hotspot solution is very simple to use and improves greatly the Guest WiFi experience, and also inexpensive compared to other products on the market. The support team is also super fast and efficient.

Cons

  • EVERYTHING! interface is from 20 years ago, old and clunky, hard to navigate. customer service is super incompetent. users have to re register each time, and most of the users are rejected and can't log on.
  • No cons, I'm very satisfied. A couple of small issues during the initial app setup are quickly solved by their support team and everything is fine now.
  • I haven't had a bad experience yet to be able to explain my dislikes.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

CaptiFi Ltd
Founded: 2024
United Kingdom
www.captifi.io

Company Information

Start Hotspot
Serbia
starthotspot.com

Alternatives

Alternatives

Wiacom

Wiacom

Wiacom.ai

Categories

WiFi Marketing Supported

Categories

WiFi Marketing Features

Automated Emails Supported
Branded Splash Page Supported
Customer Analytics Supported
Data Export Supported
Data Privacy Compliance Supported
Lead Capture Supported
Location Heatmaps Not Supported
Loyalty Program Supported
Review Platform Integration Supported
SMS Marketing Supported
Social Media Integration Not Supported
Surveys Supported
Time Limited WiFi Supported
Trigger Campaigns Supported

WiFi Marketing Features

Automated Emails Supported
Branded Splash Page Supported
Customer Analytics Supported
Data Export Supported
Data Privacy Compliance Supported
Lead Capture Supported
Location Heatmaps Supported
Loyalty Program Supported
Review Platform Integration Supported
SMS Marketing Supported
Social Media Integration Supported
Surveys Supported
Time Limited WiFi Supported
Trigger Campaigns Supported

Network Access Control (NAC) Features

Authentication Supported
Authorization Supported
Automated Hotfix / Updates Not Supported
Centralized Policy Management Supported
Dashboard Supported
Device Auto-Provisioning Not Supported
Device Self-Registration Supported
Posture Assessment Not Supported
Quarantine / Remediation Not Supported
Secure Guest Access Supported

Integrations

Mailchimp Supported
Stripe Supported
Twilio Supported
Authorize.Net Not Supported
Clickatell Not Supported
EmailOctopus Supported
HubSpot CRM Supported
Klaviyo Supported
PayPal Not Supported
Revinate Supported
SendGrid Not Supported
Slack Supported
Square POS Supported
Toast POS Supported
Tripadvisor Not Supported
Zapier Supported

Integrations

Mailchimp Supported
Stripe Supported
Twilio Supported
Authorize.Net Supported
Clickatell Supported
EmailOctopus Not Supported
HubSpot CRM Not Supported
Klaviyo Not Supported
PayPal Supported
Revinate Not Supported
SendGrid Supported
Slack Not Supported
Square POS Not Supported
Toast POS Not Supported
Tripadvisor Supported
Zapier Not Supported
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