CaptiFi

CaptiFi

CaptiFi Ltd
Silverware
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About

CaptiFi is a guest WiFi marketing platform for pubs, restaurants, cafés, hotels, holiday lets, gyms, shops and other venues. It places a branded sign-in page on a venue’s WiFi, collects guest details and records marketing consent separately from WiFi access. Venues can use the guest list for email and SMS campaigns, automated review requests and guest follow-up. Depending on the plan, CaptiFi also provides loyalty rewards, WiFi games, event ticketing, table bookings with deposits, analytics, and multi-venue management. Growth and higher plans connect with services such as Mailchimp, Klaviyo, HubSpot, Toast and Square, and include API access and webhooks. CaptiFi works with compatible access points already in use or with its plug-and-play device. A 30-day trial is available; paid Lite starts at $24.99 per month for one site and up to 500 new guests.

About

Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Pubs, restaurants, cafés, hotels, holiday lets, gyms and shops that want to build a guest list from their WiFi, and the MSPs and WiFi installers who look after them.

Audience

Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Workflow builder for a welcome-new-guests automation with connection, wait, and email steps. CaptiFi device activation page with PIN entry field and Activate button. CaptiFi dashboard with venue address prompt and weekly visit insights. CaptiFi onboarding dashboard with guest sign-in setup checklist and venue insights. View more images or videos

Screenshots and Videos

Play Video Silverware: Advanced Hospitality Technology Silverware: GuestX Silverware: Mobile Device Silverware: Mobile App Silverware: Heartbeat Analytics Dashboard Silverware: Fixed POS View more images or videos

Pricing

$24.99/month
Lite is $24.99 a month for one site and up to 500 new guests a month. Prices are charged in local currency, so Lite is also £19.99 (GBP), €21.99 (EUR), CA$34.99 (CAD), A$38.99 (AUD) or NZ$44.99 (NZD) a month. Every plan starts with a 30-day free trial and can use the CaptiFi plug-and-play device, with a refundable deposit taken when the kit is ordered ($99, £60, €79, CA$99, A$129 or NZ$149). There is no setup fee and you can cancel any time.
Free Version Not Supported
Free Trial Supported

Pricing

$49.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.1 / 5
ease 4.4 / 5
features 4.2 / 5
design 4.0 / 5
support 4.0 / 5

Pros from Real Users

Pros

  • They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me.
  • I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems.
  • I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports.
  • All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on.
  • The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff.
  • Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout
  • All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget.
  • User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support
  • Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CaptiFi Ltd
Founded: 2024
United Kingdom
www.captifi.io

Company Information

Silverware
Founded: 1992
Canada
www.silverwarepos.com

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Categories

WiFi Marketing Supported

Categories

Food Service Analytics Supported
Point of Sale Supported
Restaurant Data Analytics Supported
Restaurant Inventory Management Supported
Restaurant Management Supported
Restaurant POS Supported
Show More Features

WiFi Marketing Features

Automated Emails Supported
Branded Splash Page Supported
Customer Analytics Supported
Data Export Supported
Data Privacy Compliance Supported
Lead Capture Supported
Location Heatmaps Not Supported
Loyalty Program Supported
Review Platform Integration Supported
SMS Marketing Supported
Social Media Integration Not Supported
Surveys Supported
Time Limited WiFi Supported
Trigger Campaigns Supported
Show More Features

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Not Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Integrations

Twilio Supported
Access Procure Wizard Not Supported
Ameego Not Supported
COGS-Well Not Supported
Craftable Not Supported
Crave Not Supported
EmailOctopus Supported
Flipdish Not Supported
HubWorks Retail Task Management System Not Supported
INTELITY Not Supported
Incentivio Not Supported
Maestro PMS Not Supported
Mailchimp Supported
MarketMan Not Supported
Push Operations Not Supported
Revinate Supported
SevenRooms Not Supported
Yellow Dog Inventory Not Supported
Zapier Supported
eCard Systems Not Supported
Show More Integrations
View All 11 Integrations

Integrations

Twilio Supported
Access Procure Wizard Supported
Ameego Supported
COGS-Well Supported
Craftable Supported
Crave Supported
EmailOctopus Not Supported
Flipdish Supported
HubWorks Retail Task Management System Supported
INTELITY Supported
Incentivio Supported
Maestro PMS Supported
Mailchimp Not Supported
MarketMan Supported
Push Operations Supported
Revinate Not Supported
SevenRooms Supported
Yellow Dog Inventory Supported
Zapier Not Supported
eCard Systems Supported
Show More Integrations
View All 28 Integrations
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