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About

Capability is a fully managed, video-first training and compliance ecosystem built for Environmental Health & Safety and workforce development. Deploy our off-the-shelf video training library, import your own content, or build custom programs—all within one connected platform. More than just training, Capability centralizes incident management, digital forms, file storage, qualifications, and more in a single, easy-to-use system. With transparent pricing, no contracts, fully managed support, and instant deployment, Capability simplifies safety and compliance across construction, manufacturing, healthcare, and beyond—no sales reps required.

About

HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Capability is ideal for safety managers, HR professionals, and compliance officers in construction, manufacturing, healthcare, and other regulated industries seeking a simple, all-in-one video-based training and compliance platform

Audience

Businesses searching for a Customer Service solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$7/user/month
Free Version Not Supported
Free Trial Supported

Pricing

$25 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Such a good way to implement multiple methods for support chats. Really cool idea and super simple to set up.

Cons

  • I wish there was more integration options available for live chat.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Capability
Founded: 2015
United States
capability.work

Company Information

HelpShelf
United Kingdom
helpshelf.co

Alternatives

HSI

HSI

Health and Safety Institute (HSI)

Alternatives

Shelf

Shelf

Shelf.io
ATMS

ATMS

AQT Solutions
ShelfSync

ShelfSync

HelloHorizon
ClickHSE

ClickHSE

AT&F Solutions
RSi Analytics Platforms

RSi Analytics Platforms

Retail Solutions

Categories

Safety Training Supported
Training Supported

Categories

Customer Service Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Abhisi Help Desk Not Supported
Chaport Not Supported
Chatra Not Supported
Collect.chat Not Supported
Crisp Not Supported
Customerly Not Supported
Facebook Messenger Not Supported
Freshchat Not Supported
Freshdesk Not Supported
Gist Not Supported
Gorgias Not Supported
Help Scout Not Supported
HelpCrunch Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Quriobot Not Supported
Wix Answers Not Supported
Zoho Desk Not Supported
tawk.to Not Supported

Integrations

Abhisi Help Desk Supported
Chaport Supported
Chatra Supported
Collect.chat Supported
Crisp Supported
Customerly Supported
Facebook Messenger Supported
Freshchat Supported
Freshdesk Supported
Gist Supported
Gorgias Supported
Help Scout Supported
HelpCrunch Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Quriobot Supported
Wix Answers Supported
Zoho Desk Supported
tawk.to Supported
Claim Capability and update features and information
Claim Capability and update features and information
Claim HelpShelf and update features and information
Claim HelpShelf and update features and information