CapInfo

CapInfo

CAPINFO Retail Software
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About

The CapInfo Omnichannel platform creates an enhanced customer experience through its loyalty program management, sales promotions and gift card management modules. A unique, open and modular platform, it enables retailers to provide customers with a seamless and consistent purchasing experience across all digital and physical channels. Exploit the potential of our promotions engine to create relevant marketing campaigns. With its numerous targeting criteria and powerful algorithms, your Marketing Department can have free rein. Take advantage of the customer data stored in our solutions to create personalized offers that are relevant to your customers, thereby enabling you to significantly increase your repeat purchase rate across your entire network. Apply the Unified Commerce concept by managing and centralizing the sales promotions of all your touch points in one single solution. You can also take advantage of its interoperability for integration with third-party solutions.

About

Xoxoday powers rewards, incentives, and loyalty programs for 5,000+ companies worldwide, including Freshworks, Infosys, Capgemini, AT&T, H&M, and more, that help them engage and retain their employees, customers, and partners. With $1B+ annual GMV and 250+ integrations (MS Teams, Slack, Salesforce, HubSpot, SAP, and more), we make it simple for teams across HR, sales, marketing, and CX to drive measurable impact - boosting engagement, conversion, and retention. Headquartered across 12 global offices, including the US, Xoxoday delivers secure, scalable, global and flexible solutions. Our product suite: 1. Empuls - An all-in-one employee engagement tool with recognition, rewards, surveys & incentives 2. Plum - A global rewards marketplace including gift cards experiences, travel, merchandise, digital subscriptions, wellness, and charity donations 3. Loyalife - An enterprise-grade loyalty solution for customers, channel partners, banks, payment providers and reward platform.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for an omnichannel platform to improve customer experience customer relationship

Audience

Enterprises looking to implement and automate reward programs at scale who want to acquire, retain, and engage customers, partners, employees, and sales teams.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Please get in touch for a custom quote.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.8 / 5
design 4.5 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Lots of brands, instant access and friendly service. Their web UI has improved greatly in their new product Plum vs their previous products.
  • Easy and user friendly, very easy to use, good brand associated, full of users friendly features and options to choose form. Also very helpful and prompt in response.
  • The amount of ranges available for redemption. the options available for multi benefit are of wide ranges.
  • 1. Its very easy to get incentive and rewards to users directly. 2. Saves expenses and damages missing of logistics for sending whitegoods. 3. User have a choice to choose from the redemption he she wants. 4. Very good for tracking and managing contests.
  • Amazing application, very supportive in business growth. Easy to use and redeem the points. Overall having great experience.

Cons

  • They hide the fact your funds are being converted to INR currency, and you are charged bank fees from their bank along with FX fees of 1.5% or higher when exchanging from your prepaid balance. API documentation isn't very clear.
  • Nothing i can think of. I have had a great time using the application. Full of options and very good prompt customer care in case of any query or clarification required.
  • As far as i have used the software i haven't came across any.
  • A suggestion.... need to update this for by default choosing redemption points.
  • Sometimes the application does not work properly and hangs up.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CAPINFO Retail Software
Founded: 2000
France
www.e-capinfo.com

Company Information

Xoxoday
Founded: 2012
United States
www.xoxoday.com

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Buyatab

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Alternatives

VIBE Incentives

VIBE Incentives

VIBE SMG Inc
Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
GiftWise

GiftWise

Self-Service Networks

Categories

Categories

Employee Recognition Features

eCards
Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition

Integrations

Alchemer
Asana
CleverTap
Docebo
Freshteam
G2
Jobylon
Kallidus Recruit
Keka HR
LearnLux
Nivati
Paycor
Qualtrics Strategy & Research
Rippling
Rise Vision
SugarCRM
Wellable
Zoho Recruit
factoHR

Integrations

Alchemer
Asana
CleverTap
Docebo
Freshteam
G2
Jobylon
Kallidus Recruit
Keka HR
LearnLux
Nivati
Paycor
Qualtrics Strategy & Research
Rippling
Rise Vision
SugarCRM
Wellable
Zoho Recruit
factoHR
Claim CapInfo and update features and information
Claim CapInfo and update features and information
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