GuestTracker

GuestTracker

TCS Systems Inc.
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About

Since 2006, CampLife has created reservation and park management software exclusively for the camping industry. Its dependable online system helps parks of all sizes operate with greater ease so they can grow, reinvest in themselves, and provide memorable guest experiences. That’s why CampLife serves nearly 900 parks and camp stores. Features like mobile check-in, digital signatures, SMS texting, Events + Activities Management, and more offer convenience and keep parks agile. And dynamic pricing, site lock, remote metering, and a robust POS help drive revenue. CampLife’s clever software and award-winning coaches help operators save time, make money, and get back to doing what they love.

About

Guest Tracker Software offers a number of product features to help you manage your campground, RV park, lodge, state or provincial park, or marina in a way that works best for you. Product Features: Reservation & Activity Chart, Online Campground Booking Engine, Payment Processing Solution, Online Travel Agent (OTA), Booking Software, Point of Sale, and Guest Tracker Cloud Our campground reservation system uses a functional and well-designed unit chart to assist guests with reservations. Guests can book cabins, RV lots, marina slips, or campsites, selecting for full or partial hookups. In addition, guests can book over the phone, on their home computer, or on a mobile device—whatever is most convenient. The easy-to-use setup allows you to create seasonal rates, day rates, and camp packages. Providing a reservation quote to potential campers becomes a walk in the park. Applications: Campgrounds RV Parks State & Provincial Parks Lodge & Marina.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Campgrounds requiring a solution to engage with campers, optimize their booking experience, and increase revenue

Audience

All types of lodging facilities including hotels, resorts, state parks & campgrounds, universities, hospitals, government and Armed Forces facilities.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per reservation
Access all of CampLife's core features for $3 per reservation with a minimum of $99 per month.

Don't need all the features? Check out our other plans that can be tailored to fit your campground's needs.
Free Version Not Supported
Free Trial Not Supported

Pricing

$750 one-time fee
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Easy to use, easy to learn, video tutorials are short and to the point, chat support is quick and responsive, the texting feature is very helpful, and reports are easy to produce and manage.
  • Easy to use. Amazing Customer Service. I love their custom reports and that they have their own Credit Card Processing. Their new feature Events and Activities is fantastic for our birthday parties etc.

Cons

  • I want the ability to generate a new reservation invoice of a current guest (like the Non-Reservation Invoices). I would also like it to be friendlier when making a reservation for the Long Term guests (month to month). It seems it's not designed for a guest to stay longer than 3 weeks.
  • Nothing really. I am looking forward to their upcoming food and beverage feature. We will use it with our restaurant.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

CampLife
Founded: 2006
United States
software.camplife.com

Company Information

TCS Systems Inc.
Founded: 1986
United States
www.guesttracker.com

Alternatives

Alternatives

Firefly Reservations

Firefly Reservations

Aerocode Software LLC
GuestTracker

GuestTracker

TCS Systems Inc.

Categories

Categories

Camp Management Supported
Marine Supported

Campground Management Features

Asset Management Not Supported
Check-in / Check-out Supported
Multi-Location Not Supported
Online Booking Supported
Permit Management Not Supported
Point of Sale (POS) Supported
Rental Management Not Supported
Reservations Management Not Supported
Site Maps Supported
Utility Billing Not Supported

Campground Management Features

Asset Management Supported
Check-in / Check-out Supported
Multi-Location Not Supported
Online Booking Supported
Permit Management Not Supported
Point of Sale (POS) Supported
Rental Management Not Supported
Reservations Management Supported
Site Maps Not Supported
Utility Billing Supported

Camp Management Features

Attendance Management Supported
Billing & Invoicing Supported
Customer Management Supported
Food Service Management Supported
For Campgrounds Supported
For Summer Camps Not Supported
Medical Management Not Supported
Online Registration Not Supported
Parent Portal Not Supported
Program Management Not Supported
Registration Management Supported
Scheduling Supported
Staff Management Supported

Marine Features

Accounting Management Supported
Ballast Table Not Supported
Barcodes Not Supported
Boat Maintenance Not Supported
Manufacturing/Supplier Pricebooks Not Supported
Marina Management Supported
Maritime Crew Management Not Supported
Routing Not Supported
Scheduling Supported
Storage Management Supported

Integrations

Callture Not Supported
Flip.to Supported
Microsoft Word Not Supported
QuickBooks Online Not Supported
Stripe Supported
Wave RMS Not Supported

Integrations

Callture Supported
Flip.to Not Supported
Microsoft Word Supported
QuickBooks Online Supported
Stripe Not Supported
Wave RMS Supported
Claim CampLife and update features and information
Claim CampLife and update features and information
Claim GuestTracker and update features and information
Claim GuestTracker and update features and information