Call Optix vs. Gong Comparison


Call Optix	Gong Gong.io	+	+
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About Call Optix is an AI-powered sales intelligence & voice analytics platform that transforms customer conversations into revenue insights. It automatically transcribes & analyzes every call with sentiment analysis, and dynamic tagging to reveal trends and surface upsell opportunities. The AI extracts custom fields specific to your business—check-in dates, policy numbers, vehicle preference etc. Agent performance scorecards measure call quality and efficiency, giving managers clear visibility into strengths & development areas for targeted coaching. The Business Intelligence Dashboard serves as your real-time command center for calls, talk time, and revenue metrics, while the visual Sales Board & Pipeline Funnel track deals through customizable stages with win/loss rates & conversion data. From lead capture to deal management with full activity history, Call Optix unifies conversation intelligence and CRM in 1 platform, with AI agents that handle bookings, qualify leads, and follow-ups.	About Gong is a leading revenue intelligence platform designed to help businesses drive predictable growth by capturing every customer interaction and turning these insights into actionable decisions. With features like Gong Forecast, Gong Engage, and Gong AI, the platform empowers teams to optimize their sales process, improve forecast accuracy, and enhance customer engagement. It integrates seamlessly with your existing tech stack, providing real-time data and analysis to fuel better decision-making across revenue teams. Gong helps organizations achieve better pipeline management and improve conversion rates with AI-powered insights.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Sales Managers & Directors, Call Center Managers, VP of Sales, Customer Success Managers, Sales/ Support Agents, SMB Owners, B2B Saas	Audience Sales and service organizations that do their selling via phone or web conference
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0.06/minute Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.8 / 5 features 3.5 / 5 design 5.0 / 5 support 4.8 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Call Optix Founded: 2023 India www.calloptix.com	Company Information Gong.io Founded: 2015 United States gong.io
Alternatives Wonderway	Alternatives QEval Etech Global Services
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Categories AI Sales Assistants Conversation Intelligence	Categories AI Meeting Assistants AI Sales Assistants AI Sales Tools Call Monitoring Call Recording Conversation Intelligence Inside Sales Revenue Intelligence Revenue Operations Sales Coaching Sales Enablement Sales Forecasting Sales Training
Conversation Intelligence Features Account Health Alerts AI Insights Call Analytics Call Recording Call Recording Cloud Storage Call Snippets Call Transcription Call/Meeting Sharing Sales Coaching Topic Tags Topic-Based Analytics Video Conferencing Analytics Win/Loss Analysis	Show More Features Call Recording Features Archiving Call Sharing Distributed Call Recording Event Triggered Recording File Transfer Instant Retrieval On-Demand Recording Recording Bookmarking Scheduled Recording Screen Activity Recording Video Call Recording Revenue Intelligence Features Actionable Insights Alerts / Notifications Call Scoring Conversation Intelligence CRM Interactions Dashboard Email/Message Interactions Market Intelligence Phone Call Interactions Pipeline Visibility Sales Coaching Video Call Interactions
Integrations Aircall Dialpad Connect HubSpot CRM JustCall Microsoft Dynamics 365 Salesforce Vonage Contact Center Zapier Zendesk Airfold Axonius Bigtincan Readiness Boomerang Dropbox Dash FullyRamped Guru Kixie PowerCall & SMS NICE CXone Mpower RingCentral Automatic Call Recording Twilio Show More Integrations View All 14 Integrations	Integrations Aircall Dialpad Connect HubSpot CRM JustCall Microsoft Dynamics 365 Salesforce Vonage Contact Center Zapier Zendesk Airfold Axonius Bigtincan Readiness Boomerang Dropbox Dash FullyRamped Guru Kixie PowerCall & SMS NICE CXone Mpower RingCentral Automatic Call Recording Twilio Show More Integrations View All 167 Integrations
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