CXT Software vs. Urbantz Comparison


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About CXT Software is building the future of delivery logistics — autonomous, intelligent, and trusted. Our platform helps courier and last-mile delivery providers run smarter, faster, and more securely. Whether you manage scheduled routes, on-demand courier services, or high-compliance deliveries like pharmaceuticals and healthcare, CXT Software empowers you with everything from advanced dispatch automation and real-time tracking to secure chain-of-custody documentation and predictive insights. Our fully integrated suite includes powerful tools for operations management, a smart driver app, and a customizable client portal — all designed to streamline delivery operations and scale your business without adding complexity. With over 25 years of experience and a proven track record supporting North America's most demanding logistics operations, we’re leading the charge from manual workflows to AI-powered TMS solutions. Experience the tech that’s defining the next era of logistics.		About Urbantz is a leading last mile delivery management platform designed specifically for enterprises. We empower the largest retail, grocery, e-commerce and logistics companies to manage their final mile operations sustainably at any scale, providing the visibility and control to cut emissions, allocate smartly across carriers, build unique workflows and ensure on-brand delivery experiences. Happy customers include Carrefour, Auchan, Home24, ASDA, PostNord, Markey Spoon, Bosch & FM Logistic. URBANTZ is a SaaS last mile management software with an optimization solution for urban deliveries. It supports the complete logistics process of a company, helping prepare the most efficient rounds in a quick manner and allocating them to the right drivers. It enables real-time traceability throughout the process not only for management and dispatchers but also for the final recipients.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Medical couriers, pharmacies, labs, courier companies, logistics companies, healthcare logistics		Audience Urbantz is trusted by retail, e-commerce, postal services and logistics enterprises to organise, control, and sustainably scale their last mile logistics.
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $600 per month Free Version Free Trial		Pricing No information available. Urbantz is an enterprise-grade solution that offers value-based pricing as we offer the creation of customizable features based on the client's needs. Our pricing model is designed to be as simple and transparent as possible. It doesn’t matter how many dispatchers and drivers use the platform and app, or the number of carriers you add. The only thing you pay for is deliveries, which can be dropoffs or pickups. Free Version Free Trial
Reviews/Ratings Overall 4.8 / 5 ease 4.6 / 5 features 4.6 / 5 design 4.5 / 5 support 4.8 / 5 Read all reviews		Reviews/Ratings Overall 4.5 / 5 ease 4.2 / 5 features 4.2 / 5 design 4.8 / 5 support 4.5 / 5 Read all reviews
Pros from Real Users Pros I like CXT because they can I manage my time and because is 24/7 is easy because I have other platforms and easy for me I like how detail and accurate the app was to use I never had a problem with anything concerning the app. The app helps me get my work done quickly and efficiently. It's easy to use and I have not had any issues with it glitching or not working. The program allows admin to set up an array of different options to work for their company. I have used the app as a driver and dispatcher. It has improved over the years and is the standard for most courier companies in the metro Phoenix area. It is comprehensive and versatile. I like everything about the app. It works well, never had any problems. Easy to navigate and accurate. Flexible work schedule work at your pace pleasant people! Easy understand, easy handling and clear visualization I recommend for all the people this experience. One of the standout aspects of CXT Software is its ease of use. I find it intuitive, and the range of features, from route optimization to real-time tracking, contributes to a more organized and effective delivery process when I'm on the road. Really enjoy the latest updates to the Visual Dispatch Board. Customer support is terrific and responds quickly. Our company uses the on demand software to transport surgical devices. CXT was the only Courier software I could find that you could attach multiple photos so our drivers can view what they pick up. This was a game changer for us. It made our drivers error margin drop considerably. Our customers enter their order on a customizable website from their mobile device and then attach a photo, Super easy. I have been in the courier business for 20 years as a dispatcher/owner this software has many useful features the can be easily customizable. I was also impressed by the customer service. When we switched software cxt had us take some online courses before we went live. This made the transition really smooth. Even better the first week we were live a rep from cxt was on a live zoom meeting for a week during our business hours. all we had do is unmute and our questions where answered. On the driver end they have a great feature called driver input. I can make sure each delivery or pick I can put special instructions and the driver has to enter a answer. This helps with making sure the delivery is accurate.		Pros & Cons from Real Users Pros I like especially the profile, how it looks to customer and especially to consignees. Modern looking and well working software. There is everything we need for example food home deliveries. Dashboard - it's really easy to follow up drivers and the progress of the deliveries. Driver app is very user friendly and simple to use. Easy to use, customer oriented and friendly support! We use it every day for managing our fleet and it has been more than useful in the whole process of upgrading our service! Perfect Last Mile Partner for our business. Customers are pleased with the perfect communication through SMS and mail. Accurate Track & Trace. Cons Using the software needs some learning first, but then it's easy to use. Optimization - needs more flexibility of editing rounds and changing parameters, drivers etc. Roles are a bit unclear - which role can do what. Users - I should be able to delete users myself as a Platform Manager. Missing a dynamic element of the last mile execution. We have no cons so far. Urbantz does what it promises.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information CXT Software Founded: 1999 United States cxtsoftware.com		Company Information URBANTZ Founded: 2015 Belgium www.urbantz.com
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Categories Courier Optimize your courier and delivery operations with our comprehensive software suite! From start to finish, we empower your business with efficient route planning, real-time tracking, and seamless customer communication. Our team of experts has spent 25 years developing industry-leading technology specifically for the challenges faced by couriers across North America. Experience the CXT Software difference: -Streamlined dispatching: Effortlessly manage and assign routes for maximum efficiency. -Powerful driver app: Equip your drivers with the tools they need for successful deliveries. -Customizable client portal: Provide transparency and enhance customer satisfaction with real-time tracking and updates. Don't just take our word for it. See the power of CXT Software in action with a personalized demo. Discover how we can revolutionize your courier business and help you exceed customer expectations. Delivery Management Last Mile Delivery Logistics Transform your logistics operations and conquer the last mile with our cutting-edge software suite, designed specifically for the complexities of the North American supply chain. For over 25 years, CXT Software has been the trusted partner of courier and route delivery companies, pioneering innovative solutions that optimize dispatching, driver management, and streamline logistics for diverse industries like healthcare, pharmaceuticals, retail, and distribution. From comprehensive operations management tools to a powerful driver app and a customizable client portal, our software is tailored to address your unique challenges and drive efficiency at every step of the delivery process. Experience firsthand how our advanced technology can elevate your business by scheduling a no-pressure personalized demo today. Let us show you how CXT Software can revolutionize your last-mile deliveries. Route Planning Optimize your routes and conquer the last mile with CXT Software! Our comprehensive platform is designed to streamline every aspect of your route planning and delivery operations. With 25 years of experience serving courier and delivery companies across North America, we understand your unique challenges. Our software offers: -Efficient Route Optimization: Intelligently plan the most efficient routes to save time, fuel, and resources. -Real-Time Tracking: Maintain complete visibility of your drivers and deliveries, ensuring on-time performance. -Automated Dispatching: Simplify dispatching with automated workflows and driver notifications. -Customer Communication Tools: Keep customers informed with real-time tracking updates and delivery notifications. We're not just another software provider; we're your partner in success. Our dedicated team is constantly innovating to provide you with the most advanced route planning and delivery management tools available. Shipment Tracking Shipping Transportation Dispatch Transportation Management Trucking		Categories Delivery Management Fleet Management Grocery Delivery Last Mile Delivery Logistics Real-Time Transportation Visibility Route Planning Supply Chain Management Transportation Dispatch Transportation Management
Delivery Management Features Customer Portal Dispatch Management Driver ETA Driver Management For Courier Services For Freight For Restaurants Order Tracking Routing Scheduling Signature Capture Surveys & Feedback Logistics Features 3PL Barcoding / RFID Container Tracking CRM Cross Docking Fleet Management Inventory Management Order Management Purchasing Scheduling Shipping Management Transportation Management Route Planning Features Capacity Planning Drag & Drop Scheduling Driver Management Emergency Dispatch GPS Tracking Performance Metrics Route Costing Territory Management Transportation Dispatch Features Billing & Invoicing Computer Aided Dispatch Customer Database Emergency Dispatch Fuel Management Mileage Tracking Order Management Routing Scheduling Vehicle Tracking Transportation Management Features Billing & Invoicing Carrier Management Customer Management Dispatch Management Driver Management Fleet / Equipment Management Load Management Order Management Quotes / Estimates Routing Scheduling Shipment Management Show More Features Courier Features Barcode Support Billing & Invoicing Compensation Management Customer Database Dispatch Management Job Assignment Management Label Printing Order Entry Routing Scheduling Shipment Tracking Features Alerts/Notifications Delivery Estimate For eCommerce For Freight Status Tracking Website Integration Shipping Features Air Shipping Bills of Lading Container Shipping Freight Shipping Ground Shipping Import / Export Ocean Shipping Parcel Shipping Quotes / Estimates Shipment Tracking Warehouse Management Trucking Features Billing & Invoicing Customer Database Dispatch Management Driver Management Driver Settlements Fuel Card Management Fuel Management Load Optimization Maintenance Management Mileage Tracking Quote Management Quotes/Estimates Recruiting Management Routing Scheduling Trip Logs Vehicle Management Vehicle Tracking		Delivery Management Features Customer Portal Dispatch Management Driver ETA Driver Management For Courier Services For Freight For Restaurants Order Tracking Routing Scheduling Signature Capture Surveys & Feedback Logistics Features 3PL Barcoding / RFID Container Tracking CRM Cross Docking Fleet Management Inventory Management Order Management Purchasing Scheduling Shipping Management Transportation Management Route Planning Features Capacity Planning Drag & Drop Scheduling Driver Management Emergency Dispatch GPS Tracking Performance Metrics Route Costing Territory Management Transportation Dispatch Features Billing & Invoicing Computer Aided Dispatch Customer Database Emergency Dispatch Fuel Management Mileage Tracking Order Management Routing Scheduling Vehicle Tracking Transportation Management Features Billing & Invoicing Carrier Management Customer Management Dispatch Management Driver Management Fleet / Equipment Management Load Management Order Management Quotes / Estimates Routing Scheduling Shipment Management Show More Features Fleet Management Features Dispatch Management Employee Management Fuel Management GPS Tracking Incident Reporting Inspection Management Inventory Management Maintenance Management Mileage Tracking Motor Pool Routing Tire Management VIN Lookup Work Order Management Supply Chain Management Features Demand Planning Electronic Data Interchange Import / Export Management Inventory Management Order Fulfillment Order Management Sales & Operations Planning Shipping Management Supplier Management Transportation Management Warehouse Management
Integrations CapInfo ERP Gold Google Maps Kardinal LOGISTAR Microsoft Dynamics GP Microsoft Power BI Openforce Oracle Fusion Cloud ERP QuickBooks Online QuickBooks Online Advanced Reflex WMS SAP Business One SAP Commerce Cloud SAP ERP SAP Extended Warehouse Management (EWM) SAP Process Orchestration Salesforce Tableau Worldpay Show More Integrations View All 11 Integrations		Integrations CapInfo ERP Gold Google Maps Kardinal LOGISTAR Microsoft Dynamics GP Microsoft Power BI Openforce Oracle Fusion Cloud ERP QuickBooks Online QuickBooks Online Advanced Reflex WMS SAP Business One SAP Commerce Cloud SAP ERP SAP Extended Warehouse Management (EWM) SAP Process Orchestration Salesforce Tableau Worldpay Show More Integrations View All 15 Integrations
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