Detrack

Detrack

Detrack Systems
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About

CXT Software is building the future of delivery logistics — autonomous, intelligent, and trusted. Our platform helps courier and last-mile delivery providers run smarter, faster, and more securely. Whether you manage scheduled routes, on-demand courier services, or high-compliance deliveries like pharmaceuticals and healthcare, CXT Software empowers you with everything from advanced dispatch automation and real-time tracking to secure chain-of-custody documentation and predictive insights. Our fully integrated suite includes powerful tools for operations management, a smart driver app, and a customizable client portal — all designed to streamline delivery operations and scale your business without adding complexity. With over 25 years of experience and a proven track record supporting North America's most demanding logistics operations, we’re leading the charge from manual workflows to AI-powered TMS solutions. Experience the tech that’s defining the next era of logistics.

About

Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. At a glance - Create, manage and dispatch jobs - Plan and optimise routes - Track drivers in real-time - Get live job updates - Capture proof of delivery - Create automated, branded customer comms - SMS, WhatsApp and email - Create digital vehicle inspections - Get actionable data insights - Configure workflows, fields and naming conventions - Secure data store - up to 5 years - Rate cards for 3PLs A subscription includes: - Manager dashboard and mobile app - where managers and dispatchers are in full control. Access all tools and stay up-to-date in real-time - Driver mobile app - an easy-to-use interface for drivers to complete vehicle checks, receive and complete jobs & capture proof of delivery - Scanner app - sort and manage parcels with ease

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Medical couriers, pharmacies, labs, courier companies, logistics companies, healthcare logistics

Audience

If you deliver goods or need to track your vehicles in real-time, you can boost productivity and reduce operating costs with Detrack. Our customers include e-commerce stores and retailers, construction and building suppliers, logistics and distribution providers, food and beverage suppliers, automotive specialists, field services and trades.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$600 per month
Free Version
Free Trial

Pricing

$29/month/user
PRO - $29 per vehicle, per month (save 10% on annual subscription)
Includes:
- Unlimited sub-users
- Live driver tracking and job updates
- Proof of delivery (signature, 10 photos, location, timestamps)
- Branded customer notifications (SMS, WhatsApp, email) and tracking links
- Secure data storage (5 years)
- Custom field mapping
- Manager app and Scanner app
- Analytics
- API and integrations


ADVANCED - $39 per vehicle, per month (save 10% on annual subscription)
- Includes all PRO features, plus:
- Route optimization
- Vehicle safety checks
- Reoccurring orders
- Rate cards
- Advanced analytics

CUSTOM - for 100+ fleets, custom pricing and support
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.8 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.6 / 5
support 4.7 / 5

Pros from Real Users

Pros

  • I like CXT because they can I manage my time and because is 24/7 is easy because I have other platforms and easy for me
  • I like how detail and accurate the app was to use I never had a problem with anything concerning the app.
  • The app helps me get my work done quickly and efficiently. It's easy to use and I have not had any issues with it glitching or not working.
  • The program allows admin to set up an array of different options to work for their company. I have used the app as a driver and dispatcher. It has improved over the years and is the standard for most courier companies in the metro Phoenix area. It is comprehensive and versatile.
  • I like everything about the app. It works well, never had any problems. Easy to navigate and accurate.
  • Flexible work schedule work at your pace pleasant people!
  • Easy understand, easy handling and clear visualization I recommend for all the people this experience.
  • One of the standout aspects of CXT Software is its ease of use. I find it intuitive, and the range of features, from route optimization to real-time tracking, contributes to a more organized and effective delivery process when I'm on the road.
  • Really enjoy the latest updates to the Visual Dispatch Board. Customer support is terrific and responds quickly.
  • Our company uses the on demand software to transport surgical devices. CXT was the only Courier software I could find that you could attach multiple photos so our drivers can view what they pick up. This was a game changer for us. It made our drivers error margin drop considerably. Our customers enter their order on a customizable website from their mobile device and then attach a photo, Super easy. I have been in the courier business for 20 years as a dispatcher/owner this software has many useful features the can be easily customizable. I was also impressed by the customer service. When we switched software cxt had us take some online courses before we went live. This made the transition really smooth. Even better the first week we were live a rep from cxt was on a live zoom meeting for a week during our business hours. all we had do is unmute and our questions where answered. On the driver end they have a great feature called driver input. I can make sure each delivery or pick I can put special instructions and the driver has to enter a answer. This helps with making sure the delivery is accurate.

Pros from Real Users

Pros

  • 1. Real-Time Visibility Lets you track the exact location of every vehicle or driver. You know where each delivery is, spot delays early, and provide accurate ETAs to customers. GPS integration + live tracking links that you can even share with clients. 2. Digital Proof of Delivery (POD) Every delivery is recorded with e-signature, photo, and timestamp. Prevents disputes like “I never got my order.” Stored securely in the cloud, easy to retrieve if issues or returns arise. 3. Route Optimization While not as advanced as Onfleet or Routific, it helps plan logical and efficient routes. Saves fuel, reduces wasted time, and lowers driver stress. 4. Automated Customer Notifications Sends SMS, WhatsApp, or email alerts when an order is on the way or delivered. Builds customer trust and reduces “Where’s my order?” calls. Enhances the overall shopping experience on AreroFast. 5. Scalability Start small with just a few vehicles and scale up easily. No expensive hardware—just smartphones with the Detrack app. Works well for mixed fleets (in-house + outsourced like Eric Delivery). 6. E-commerce Integration Has APIs and plugins that integrate with WooCommerce/WordPress. You can automate flows: when an order is “completed” in WooCommerce, it gets sent to Detrack as a delivery job. Reduces manual work and boosts efficiency. 7. Reports & Analytics Provides metrics on on-time deliveries, delays, peak hours, and driver performance. Helps you make data-driven decisions (e.g., reinforce routes on Fridays, adjust delivery zones, etc.).
  • Integrated tracking, POD, easy to create & customise driver runs. Support seems good too which is always a bonus.
  • Ease of use, drivers are able to plan there day easily and enjoy the simplicity .photo option has been helpful.
  • easy to use, simple UI, Fast response customer service, especially your routing system saves our sorting problems.
  • Affortable & feasible solution for 3PL usage Super user friendly with smart features - including API with eCom system Full with features that allowed admin to customise what they need
  • *Easy to use app with multi functionalities. *Can enter multiple reference numbers - no character limitations. *Real live time GPS. *Feature to take photos *Download PDF copy of POD *Search for past collections and deliveries *Can use on mobile phone or desktop
  • The app is user-friendly, making it easy to manage daily deliveries. It tracks our drivers in real time, allowing us to monitor their progress and ensure timely deliveries. Additionally, it helps optimize routes, saving time and fuel. With features like real-time updates and notifications, it keeps the entire team informed and connected, improving overall efficiency and communication. This tool has been invaluable for streamlining operations and ensuring a smoother delivery process every day.
  • Detrack offers a range of benefits that make it a reliable and efficient delivery management system. Its real-time tracking ensures transparency, while electronic proof of delivery enhances accountability. The user-friendly interface simplifies operations, and automated notifications keep customers informed. With robust driver management and a cloud-based platform, businesses can easily oversee logistics from anywhere. Customizable features allow for tailored solutions, and seamless API integration ensures compatibility with other systems. Additionally, Detrack is cost-effective, making it accessible to businesses of all sizes. Reliable customer support further enhances its usability, making it a trusted solution for streamlining delivery operations.
  • We are happy that we have opportunity to using EPOD in our services, we expect that we can implement into all customers soon
  • Good for those does not want to invest on deliveries software. Realtime update on all deliveries and tracking of your delivery vans.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CXT Software
Founded: 1999
United States
cxtsoftware.com

Company Information

Detrack Systems
Founded: 2013
Singapore
www.detrack.com

Alternatives

DeliverySuite

DeliverySuite

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Alternatives

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OnTime 360

Vesigo Studios
OnTime 360

OnTime 360

Vesigo Studios
Tookan

Tookan

JungleWorks

Categories

Optimize your courier and delivery operations with our comprehensive software suite! From start to finish, we empower your business with efficient route planning, real-time tracking, and seamless customer communication. Our team of experts has spent 25 years developing industry-leading technology specifically for the challenges faced by couriers across North America. Experience the CXT Software difference: -Streamlined dispatching: Effortlessly manage and assign routes for maximum efficiency. -Powerful driver app: Equip your drivers with the tools they need for successful deliveries. -Customizable client portal: Provide transparency and enhance customer satisfaction with real-time tracking and updates. Don't just take our word for it. See the power of CXT Software in action with a personalized demo. Discover how we can revolutionize your courier business and help you exceed customer expectations.

Transform your logistics operations and conquer the last mile with our cutting-edge software suite, designed specifically for the complexities of the North American supply chain. For over 25 years, CXT Software has been the trusted partner of courier and route delivery companies, pioneering innovative solutions that optimize dispatching, driver management, and streamline logistics for diverse industries like healthcare, pharmaceuticals, retail, and distribution. From comprehensive operations management tools to a powerful driver app and a customizable client portal, our software is tailored to address your unique challenges and drive efficiency at every step of the delivery process. Experience firsthand how our advanced technology can elevate your business by scheduling a no-pressure personalized demo today. Let us show you how CXT Software can revolutionize your last-mile deliveries.

Optimize your routes and conquer the last mile with CXT Software! Our comprehensive platform is designed to streamline every aspect of your route planning and delivery operations. With 25 years of experience serving courier and delivery companies across North America, we understand your unique challenges. Our software offers: -Efficient Route Optimization: Intelligently plan the most efficient routes to save time, fuel, and resources. -Real-Time Tracking: Maintain complete visibility of your drivers and deliveries, ensuring on-time performance. -Automated Dispatching: Simplify dispatching with automated workflows and driver notifications. -Customer Communication Tools: Keep customers informed with real-time tracking updates and delivery notifications. We're not just another software provider; we're your partner in success. Our dedicated team is constantly innovating to provide you with the most advanced route planning and delivery management tools available.

Categories

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management Features

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Route Planning Features

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Shipment Tracking Features

Alerts/Notifications
Delivery Estimate
For eCommerce
For Freight
Status Tracking
Website Integration

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Trucking Features

Billing & Invoicing
Customer Database
Dispatch Management
Driver Management
Driver Settlements
Fuel Card Management
Fuel Management
Load Optimization
Maintenance Management
Mileage Tracking
Quote Management
Quotes/Estimates
Recruiting Management
Routing
Scheduling
Trip Logs
Vehicle Management
Vehicle Tracking

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management Features

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Transportation Management Features

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Fleet Management Features

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Integrations

QuickBooks Online
8x8
AfterShip
CDYNE
Exotel
Extensiv Warehouse Manager
Google Maps
LINK Mobility
Microsoft Dynamics GP
Monkedo
Openforce
Sage 500
Shopee
Tableau
Vonage Business
WooCommerce
Worldpay
Xero
Zapier
viaSocket

Integrations

QuickBooks Online
8x8
AfterShip
CDYNE
Exotel
Extensiv Warehouse Manager
Google Maps
LINK Mobility
Microsoft Dynamics GP
Monkedo
Openforce
Sage 500
Shopee
Tableau
Vonage Business
WooCommerce
Worldpay
Xero
Zapier
viaSocket