CRMtravel

CRMtravel

CRMtravel IT Solution Pvt Ltd
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About

CRMtravel is a powerful cloud-based Travel Business Management Software built for travel agencies, tour operators, DMCs, and corporate travel companies. It helps businesses manage their complete travel operations, including lead management, customer inquiries, quotations, itinerary creation, bookings, supplier coordination, invoicing, payments, and reporting from a single platform. Designed specifically for the travel industry, CRMtravel combines advanced Travel CRM Software capabilities with automation tools to reduce manual work, improve team productivity, and enhance customer experiences. Its user-friendly interface enables seamless collaboration across sales, operations, and management teams. With secure cloud access, smart workflows, and flexible integrations, CRMtravel helps travel businesses streamline processes, increase sales efficiency, and grow faster without the complexity of multiple disconnected tools.

About

Viaondo is cloud itinerary software for small travel agencies and independent travel advisors. Staff create trips in a web dashboard by writing an itinerary, entering bookings, or importing confirmations such as PDFs, emails, and screenshots. The system organizes flights, hotels, transfers, activities, documents, and local-time details into a draft that agencies can review before publishing. Each traveler receives a branded, multilingual trip web app through a private link, with itinerary updates, travel documents, maps, and city information; saved itineraries, addresses, and documents remain available offline. Teams can reuse trips for new departures and share group or traveler-specific links. Viaondo focuses on itinerary creation and delivery rather than agency CRM, invoicing, payments, fare search, or supplier booking. It serves travel agencies, independent advisors, tour operators, group travel providers, and destination management companies.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

CRMtravel is designed for businesses and professionals involved in the travel and tourism industry, including: Travel Agencies Tour Operators Destination Management Companies (DMCs) Corporate Travel Management Companies Online Travel Agencies (OTAs) Holiday Package Providers MICE & Event Travel Companies Visa Consultants Hotel Booking & Travel Service Providers Cab and Transport Operators Travel Startups and Growing Travel Businesses Enterprise Travel Organizations with Multiple Teams

Audience

Small travel agencies and independent travel advisors

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Ask for price
Flexible pricing based on your business requirements, number of users, organization and required modules.

Book a Demo Today to get a customized CRMtravel - Travel Business Management Software quotation.
Free Version Supported
Free Trial Not Supported

Pricing

$50/month
One plan costs $50/month or $500/year per agency, plus VAT where applicable; annual billing includes two free months. It covers unlimited trips and travelers, with the whole team included. Fair-use limits include 300 AI-imported documents per agency per month, 300 MB of storage per trip, and 20 GB per agency. There is no setup fee. A 14-day free trial is available; a payment card is required to start the trial that enables publishing. Teams with more than 10 users can request a quote.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • CRMtravel is a useful travel management solution for travel agencies, destination management companies (DMCs), and tour operators looking to manage their daily business activities in one place. It brings important functions such as lead management, sales tracking, quotation creation, itinerary planning, booking coordination, and financial management together in a centralized platform. What makes CRMtravel worth considering is its focus on the specific needs of the travel industry. It can help businesses organize customer enquiries, manage follow-ups, prepare travel proposals, and coordinate operations more efficiently instead of relying on multiple disconnected tools. The centralized system can also make it easier for teams to track their work and maintain better visibility across different business activities.
  • ✔️ Centralized dashboard for all operations ✔️ Easy itinerary and quotation creation ✔️ Improves team productivity
  • CRMtravel brings lead management, customer records, quotations, follow-ups, bookings, itineraries, payments, and reporting into one platform. As a Travel Agency Software, it helps keep daily operations organized without switching between multiple tools. The travel-focused features make it a useful Travel Management Software for agencies, tour operators, and DMCs. I especially like the centralized Travel CRM approach, which makes it easier to manage customer relationships and track the sales journey.
  • CRMtravel makes managing a travel agency completely effortless. The omnichannel lead management system automatically captures inquiries from Meta ads, website forms, Google, and WhatsApp directly into a unified dashboard so no leads slip through the cracks. The AI-powered itinerary and smart quotation builder save hours of manual work by generating detailed, professional proposals in just a few clicks. The white-labeling features, auto-service confirmations, and automated payment/ledger tracking streamline operational workflows from start to finish.
  • CRMtravel makes managing travel inquiries, bookings, and customer details simple and structured. The interface is tailored specifically for travel agencies, making lead tracking, itinerary management, and client follow-ups efficient and easy to handle without needing heavy customization.

Cons

  • New users may need some time and initial guidance to become familiar with all the features. Depending on the business's requirements, the team may also need onboarding and training to use the platform efficiently. Additional integrations or customizations may be required to match specific workflows. The overall experience can depend on how well the software is configured for the company's operations.
  • Requires training to utilize all features effectively
  • The platform has a lot of features, so new users may need some time to understand the complete workflow. A short onboarding or training session can help teams get comfortable with the system faster. More customization options for specific business processes would also be a useful addition.
  • Because the platform is feature-rich and covers everything from leads to back-office accounting, there is a slight learning curve during initial setup, but dedicated human onboarding support makes the process smooth.
  • The user interface feels slightly dated and could use a modern visual overhaul. Additionally, integration options with third-party travel APIs and accounting tools could be improved to reduce manual data entry.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

CRMtravel IT Solution Pvt Ltd
Founded: 2018
India
www.crmtravel.in

Company Information

Viaondo
Spain
viaondo.com

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CTM Technology

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Categories

Travel Management Supported

Categories

Travel Agency Supported

Travel Management Features

Approval Workflow Supported
Expense Reporting Supported
Mobile Access Supported
Policy Management Supported
Profile Management Supported
Reminders Supported
Restriction Management Supported
Travel Booking Supported
Travel Planning Supported

Integrations

ACS Supported
Google Supported
Google Ads Supported
Meta Ads Supported
TripJack Corporate Supported
WhatsApp Not Supported

Integrations

ACS Not Supported
Google Not Supported
Google Ads Not Supported
Meta Ads Not Supported
TripJack Corporate Not Supported
WhatsApp Supported
Claim CRMtravel and update features and information
Claim CRMtravel and update features and information
Claim Viaondo and update features and information
Claim Viaondo and update features and information