CRMtravel

CRMtravel

CRMtravel IT Solution Pvt Ltd
+
+

Related Products

  • Bluepear
    54 Ratings
    Visit Website
  • Qloo
    23 Ratings
    Visit Website
  • cside
    37 Ratings
    Visit Website
  • Retreat Guru
    133 Ratings
    Visit Website
  • Bokun
    787 Ratings
    Visit Website
  • Nexcess Digital Cloud
    205 Ratings
    Visit Website
  • Park With Us
    35 Ratings
    Visit Website
  • Bookinglayer
    147 Ratings
    Visit Website
  • Portal Wholesale CRM
    Visit Website
  • ShareCRM
    68 Ratings
    Visit Website

About

CRMtravel is a powerful cloud-based Travel Business Management Software built for travel agencies, tour operators, DMCs, and corporate travel companies. It helps businesses manage their complete travel operations, including lead management, customer inquiries, quotations, itinerary creation, bookings, supplier coordination, invoicing, payments, and reporting from a single platform. Designed specifically for the travel industry, CRMtravel combines advanced Travel CRM Software capabilities with automation tools to reduce manual work, improve team productivity, and enhance customer experiences. Its user-friendly interface enables seamless collaboration across sales, operations, and management teams. With secure cloud access, smart workflows, and flexible integrations, CRMtravel helps travel businesses streamline processes, increase sales efficiency, and grow faster without the complexity of multiple disconnected tools.

About

Tide Software offers a next-generation, end-to-end travel technology platform that unifies and automates the daily operations of travel and tourism businesses by integrating core systems like enterprise resource planning, content management, product information management (PIM), customer relations management, document management, and an API hub into a single modular web-based solution designed to drive digital transformation in the travel sector. It enables real-time search and booking through a customizable website and headless CMS, supports dynamic packaging across multiple brands and languages, and aggregates external supplier inventories while handling complex pricing, margin calculation, and multi-currency exchange. Tide automates business processes such as quote and reservation management, communications, workflow scheduling, customer and supplier interactions, and operational bookkeeping with full accounting integration.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

CRMtravel is designed for businesses and professionals involved in the travel and tourism industry, including: Travel Agencies Tour Operators Destination Management Companies (DMCs) Corporate Travel Management Companies Online Travel Agencies (OTAs) Holiday Package Providers MICE & Event Travel Companies Visa Consultants Hotel Booking & Travel Service Providers Cab and Transport Operators Travel Startups and Growing Travel Businesses Enterprise Travel Organizations with Multiple Teams

Audience

Travel agencies, tour operators, online travel providers, and travel tech teams who need an all-in-one cloud platform to manage bookings, customer relationships, and operations with automation and real-time insights

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

Ask for price
Flexible pricing based on your business requirements, number of users, organization and required modules.

Book a Demo Today to get a customized CRMtravel - Travel Business Management Software quotation.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • CRMtravel brings lead management, customer records, quotations, follow-ups, bookings, itineraries, payments, and reporting into one platform. As a Travel Agency Software, it helps keep daily operations organized without switching between multiple tools. The travel-focused features make it a useful Travel Management Software for agencies, tour operators, and DMCs. I especially like the centralized Travel CRM approach, which makes it easier to manage customer relationships and track the sales journey.
  • CRMtravel makes managing a travel agency completely effortless. The omnichannel lead management system automatically captures inquiries from Meta ads, website forms, Google, and WhatsApp directly into a unified dashboard so no leads slip through the cracks. The AI-powered itinerary and smart quotation builder save hours of manual work by generating detailed, professional proposals in just a few clicks. The white-labeling features, auto-service confirmations, and automated payment/ledger tracking streamline operational workflows from start to finish.
  • CRMtravel makes managing travel inquiries, bookings, and customer details simple and structured. The interface is tailored specifically for travel agencies, making lead tracking, itinerary management, and client follow-ups efficient and easy to handle without needing heavy customization.
  • We have been using CRMTravel for our travel business, and overall, our experience has been very positive. What we like most about CRMTravel is that it makes our daily work more organized and easier to manage. The software is simple and user-friendly, so our team was able to get comfortable with it without requiring extensive training. We can manage customer details, inquiries, bookings, and other important information from one place, which makes our workflow much smoother. One of the biggest advantages for us is that CRMTravel has helped us reduce manual work. Earlier, managing customer information and booking-related activities through different files and spreadsheets was time-consuming. With CRMTravel, we can handle these activities in a more systematic way and save a lot of time. We also like the customer management features. It is easy to maintain customer information, keep track of bookings, and follow up with clients. Having all the relevant details available in one system helps our team respond to customers more quickly and professionally. Another thing we appreciate is the CRMTravel support team. Whenever we have questions or face any issues, the support team is helpful and responsive. They take the time to understand our concerns and guide us through the solution. Their support has made it easier for our team to use the software confidently, especially when we need assistance with a feature or process. The platform is also useful for managing our overall travel operations. Having different activities organized within one system has improved coordination among our team members and reduced confusion. We also find the reporting and management features useful for keeping track of our business activities and performance.
  • CRMtravel is designed specifically for travel agencies, tour operators, and DMCs, which makes it much more relevant than a generic CRM. I like how it brings lead management, customer information, quotations, follow-ups, bookings, itineraries, payments, and business reporting into one platform. The interface is practical and helps organize daily travel business operations while reducing the need to manage information across multiple spreadsheets and tools.

Cons

  • The platform has a lot of features, so new users may need some time to understand the complete workflow. A short onboarding or training session can help teams get comfortable with the system faster. More customization options for specific business processes would also be a useful addition.
  • Because the platform is feature-rich and covers everything from leads to back-office accounting, there is a slight learning curve during initial setup, but dedicated human onboarding support makes the process smooth.
  • The user interface feels slightly dated and could use a modern visual overhaul. Additionally, integration options with third-party travel APIs and accounting tools could be improved to reduce manual data entry.
  • We are quite satisfied with CRMTravel, so there are only a few areas where we feel the software could be improved further. As the platform has many features, it can take some time for new team members to become familiar with all the options and workflows. A little more guidance or additional training resources would make the onboarding process even smoother. We would also appreciate seeing more frequent feature updates and enhancements, based on user feedback and changing travel industry requirements.
  • The platform has a wide range of features, so new users may need some time to explore and understand the complete system. A more guided onboarding experience or additional beginner tutorials could make the initial setup even easier for first-time users.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CRMtravel IT Solution Pvt Ltd
Founded: 2018
India
www.crmtravel.in

Company Information

Tide
Founded: 2020
Belgium
tidesoftware.be/

Alternatives

helloGTX

helloGTX

Catabatic Technology

Alternatives

GP Travel Enterprise

GP Travel Enterprise

GP Solutions
Lola.com

Lola.com

Lola Travel Company
yTravSuite

yTravSuite

Yiron Technologies Pvt. Ltd
GP Travel Enterprise

GP Travel Enterprise

GP Solutions

Categories

Categories

Travel Management Features

Approval Workflow
Expense Reporting
Mobile Access
Policy Management
Profile Management
Reminders
Restriction Management
Travel Booking
Travel Planning

Integrations

ACS
Adobe InDesign
Amadeus Central Reservations System (CRS)
GIATA
Google
Google Ads
Meta Ads
Tourplan
TripJack Corporate

Integrations

ACS
Adobe InDesign
Amadeus Central Reservations System (CRS)
GIATA
Google
Google Ads
Meta Ads
Tourplan
TripJack Corporate
Claim CRMtravel and update features and information
Claim CRMtravel and update features and information
Claim Tide and update features and information
Claim Tide and update features and information